Ubuntu one fails to sync folders
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu One Filesync |
Confirmed
|
Low
|
Ubuntu One Client Engineering team |
Bug Description
Can't get ubuntu one to sync my folders on 13.04.
The gui application stalls on "Getting information, please wait" when I check a folder.
u1sdtool --subscribe-
Unhandled error in Deferred:
Unhandled Error
Traceback (most recent call last):
Failure: ubuntuone.
u1sdtool --status
State: QUEUE_MANAGER
connection: With User With Network
description: processing the commands pool
is_connected: True
is_error: False
is_online: True
queues: IDLE
I've tried deleting my keyring entry. Which brings the gui back to the beginning, I can sign in, then I click the folder, and it stalls again. I've tried deleting the syncdaemon.conf under .config/ubuntuone. I've tried adding file_sync_enabled = True to the file, as per some other forum posts /bug reports but I nothing works.
Not sure where to go from here, I'll gladly post logs if someone can tell me what's additional information is needed.
information type: | Proprietary → Public |
Changed in ubuntuone-filesync: | |
status: | New → Incomplete |
importance: | Undecided → Low |
status: | Incomplete → Confirmed |
assignee: | nobody → Ubuntu One Client Engineering team (ubuntuone-client-engineering) |
tags: | added: u1-by-user u1-on-production u1-syncdaemon |
Still no joy, removed all (including the machine I'm trying to sync) extra devices via the website, restarted Ubuntu one, and still getting the same error.
Tried moving(renaming) the local folder I'm trying to sync and telling it to sync the folder available and it still gives the same error.