Unable to change screen's brightness

Bug #1184775 reported by MichaelDel
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Hi
I have just installed Ubuntu 12.04 LTS on my Medion Akoya P6613
It has an Intel i3 390m and a NVIDIA geforce GT 540m
When I change the brightness with the FN keys the brightness window pops up and also changes but the actual brightness of the display does not change. How can I fix this problem?
What I have already done is checking for updates and following the instructions in this post: https://answers.launchpad.net/ubuntu/+question/211457
but it didn't help
could it be possible that it is a problem with the graphics card and if so, how can i possibly fix it?
Michael

after some help by community members i installed bumblebee and also changed the settings, but it did not help.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.2
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: michael 1646 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbb00000 irq 54'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:10ec0269,17c010e2,00100100 HDA:80862804,80860101,00100000'
   Controls : 33
   Simple ctrls : 14
DistroRelease: Ubuntu 12.04
MachineType: MEDION P6630
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-31-generic root=UUID=7240BFD340BF9C73 loop=/hostname/disks/root.disk ro quiet splash acpi_osi = Linux vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-31.52~precise1-generic 3.5.7.11
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-31-generic N/A
 linux-backports-modules-3.5.0-31-generic N/A
 linux-firmware 1.79.4
Tags: precise running-unity
Uname: Linux 3.5.0-31-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 11/26/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0.09
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P6630
dmi.board.vendor: MEDION
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: MEDION
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0.09:bd11/26/2010:svnMEDION:pnP6630:pvrTobefilledbyO.E.M.:rvnMEDION:rnP6630:rvrTobefilledbyO.E.M.:cvnMEDION:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: P6630
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: MEDION

papukaija (papukaija)
summary: - brightness issues
+ Unable to change screen's brightness
Revision history for this message
papukaija (papukaija) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in linux.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://help.ubuntu.com/community/ReportingBugs.

tags: added: precise
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1184775

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
MichaelDel (michaeldel9176) wrote : AcpiTables.txt

apport information

tags: added: apport-collected running-unity
description: updated
Revision history for this message
MichaelDel (michaeldel9176) wrote : AlsaDevices.txt

apport information

Revision history for this message
MichaelDel (michaeldel9176) wrote : AplayDevices.txt

apport information

Revision history for this message
MichaelDel (michaeldel9176) wrote : BootDmesg.txt

apport information

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MichaelDel (michaeldel9176) wrote : CRDA.txt

apport information

Revision history for this message
MichaelDel (michaeldel9176) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
MichaelDel (michaeldel9176) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
MichaelDel (michaeldel9176) wrote : Card0.Codecs.codec.3.txt

apport information

Revision history for this message
MichaelDel (michaeldel9176) wrote : CurrentDmesg.txt

apport information

Revision history for this message
MichaelDel (michaeldel9176) wrote : IwConfig.txt

apport information

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MichaelDel (michaeldel9176) wrote : Lspci.txt

apport information

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MichaelDel (michaeldel9176) wrote : Lsusb.txt

apport information

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MichaelDel (michaeldel9176) wrote : PciMultimedia.txt

apport information

Revision history for this message
MichaelDel (michaeldel9176) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
MichaelDel (michaeldel9176) wrote : ProcEnviron.txt

apport information

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MichaelDel (michaeldel9176) wrote : ProcInterrupts.txt

apport information

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MichaelDel (michaeldel9176) wrote : ProcModules.txt

apport information

Revision history for this message
MichaelDel (michaeldel9176) wrote : PulseList.txt

apport information

Revision history for this message
MichaelDel (michaeldel9176) wrote : RfKill.txt

apport information

Revision history for this message
MichaelDel (michaeldel9176) wrote : UdevDb.txt

apport information

Revision history for this message
MichaelDel (michaeldel9176) wrote : UdevLog.txt

apport information

Revision history for this message
MichaelDel (michaeldel9176) wrote :

just noticed a mistake, i have an Medion akoya P6630 and NOT P6613

Revision history for this message
MichaelDel (michaeldel9176) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.10-rc3-saucy/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
MichaelDel (michaeldel9176) wrote :

kernel-bug-exists-upstream

Revision history for this message
MichaelDel (michaeldel9176) wrote :

furthermore, i realized, that in the system details the graphics cards are not recognized - it says graphics - unknown

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

MichaelDel, as per http://www.medion.com/gb/service/start/_product.php?msn=30010561&gid= an update is available for your BIOS (10M). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

tags: added: bios-outdated-10m kernel-bug-exists-upstream-v3.10-rc3 needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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