[Dell Precision T7600] FWTS reports serval high failures on this system

Bug #1184525 reported by Po-Hsu Lin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Low
Unassigned

Bug Description

CID: 201109-9790 Dell Precision T7600 (12.04.2 LTS / 3.5.0-23-generic)

High failures: 2
 dmi_decode: Unmatched Chassis Type: SMBIOS Type 3 reports 0x7 'Chassis Tower' ACPI FACP reports 0x3 'Workstation'
 dmi_decode: Out of range value 0x00 (range allowed 0x01..0x0e) while accessing entry 'Cache Information (Type 7)' @ 0x000f20f8, field 'Associativity', offset 0x12

Full fwts_result.log is attached.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.5.0-23-generic 3.5.0-23.35~precise1
ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic 3.5.7.2
Uname: Linux 3.5.0-23-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1873 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1873 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf3420000 irq 86'
   Mixer name : 'Realtek ALC269VB'
   Components : 'HDA:10ec0269,10280495,00100100'
   Controls : 27
   Simple ctrls : 14
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xf3080000 irq 36'
   Mixer name : 'Nvidia GPU 0b HDMI/DP'
   Components : 'HDA:10de000b,10de0101,00100200'
   Controls : 24
   Simple ctrls : 4
Date: Mon May 27 04:10:29 2013
HibernationDevice: RESUME=UUID=c5379217-7d04-475e-9c7b-c773c7d2da61
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Dell Inc. Precision T7600
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic root=UUID=0e85812f-f6d8-44a8-bbc6-5531d44847bb ro quiet splash initcall_debug
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-23-generic N/A
 linux-backports-modules-3.5.0-23-generic N/A
 linux-firmware 1.79.1
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/29/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X66
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrX66:bd08/29/2012:svnDellInc.:pnPrecisionT7600:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct7:cvr:
dmi.product.name: Precision T7600
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Daniel Manrique (roadmr)
Changed in linux (Ubuntu):
importance: Undecided → Low
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.10-rc3-saucy/

Po-Hsu Lin (cypressyew)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Tried with latest v3.10-rc3-saucy kernel, the same high failure message still exist.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: kernel-bug-exists-upstream
penalvch (penalvch)
tags: added: bios-outdated-a07 kernel-bug-exists-upstream-v3.10-rc3 needs-upstream-testing regression-potential
removed: kernel-bug-exists-upstream
Revision history for this message
penalvch (penalvch) wrote :

Po-Hsu Lin, due to the failures in your https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184525/+attachment/3687610/+files/fwts_results.log and https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184525/+attachment/3687615/+files/BootDmesg.txt :
[ 0.428963] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored

Hence, as per http://www.dell.com/support/drivers/us/en/19/Product/precision-t7600 an update is available for your BIOS (A10). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and just provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: bios-outdated-a10
removed: bios-outdated-a07
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

This system has been tested with 12.04.4, and different HIGH failures were found in that report, please refer to bug 1286965.

Therefore I will set this bug to Invalid, thanks.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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