not authorised to save since upgrade to 13.04

[moreels tommy]

since I upgraded to ubuntu 13.04 from 12.10 I cannot export or save files from openshot.

[raf (trujillo-raphael)]

guess i have the same bug with 13.04 also.
additional information : when clicking the "export video" button in export pop-up window, i get an alert pop-up that says "you are not allowed to write in this directory, please choose another place" (well it says its equivalent in french, so i m not sure of the exact translation) (this writting permission could also explain the "save" problem ?)
if this is relevant to the same bug listed above, fine, if not, please let me know, i ll open another bug ticket.
cheers
raf

[moreels tommy (moreels-tommy)]

Hello,

Thanks for the mail. The bug I encountered is the same like you describe.
It's still not fixed with the latest updates on my desktop. I use openshot
with with ubuntu 12.10 on my laptop now to edit movies. No problems there.

Tommy

2013/6/2 raf <email address hidden>

> guess i have the same bug with 13.04 also.
> additional information : when clicking the "export video" button in export
> pop-up window, i get an alert pop-up that says "you are not allowed to
> write in this directory, please choose another place" (well it says its
> equivalent in french, so i m not sure of the exact translation) (this
> writting permission could also explain the "save" problem ?)
> if this is relevant to the same bug listed above, fine, if not, please let
> me know, i ll open another bug ticket.
> cheers
> raf
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1179188
>
> Title:
> not authorised to save since upgrade to 13.04
>
> Status in OpenShot Video Editor:
> New
>
> Bug description:
> since I upgraded to ubuntu 13.04 from 12.10 I cannot export or save
> files from openshot.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/openshot/+bug/1179188/+subscriptions
>

[raf (trujillo-raphael)]

hi
i think this is a HUGE bug as it totally prevents from using openshot in 13.04 !
if there is any information i can bring to help working on it, i ll be glad to help.
quite new in launchpad and debugging, i have no clue what can be useful to developpers : let me know ;)
cheers
raf

[Andy Finch (fincha)]

Openshot uses the python os.access method to check if a user has write permissions to the export folder. I assume Ubuntu must have changed something which affects that.

[moisesbelda (moisesbelda)]

Same error here.... Desktop, Documents, Home folders permission's error... but Downloads folder worked for me.

[raf (trujillo-raphael)]

not possible to save or export video in 'downloads' folder here, ubuntu 13.04, openshot 1.4.3 :'(

[Tarmo Ilves (koolobus)]

Same error here. Only way to prevent work loss and export video was to save it on to usb memory stick with fat32 file system.

[Olivier Girard (eolinwen)]

An new version (aka 1.4.4) will be out about the two bugs linked with
Ubuntu 13.04 and the last version of Blender (aka 2.6.7) where they have
still changed their Python API (and who breaks yet the animated title
editor). Andy should take a look the next week if he has installed Linux
mint Olivia. Currently, we are all working on the 2.0.0 version. :-)

2013/6/16 Tarmo Ilves <email address hidden>

> Same error here. Only way to prevent work loss and export video was to
> save it on to usb memory stick with fat32 file system.
>
> --
> You received this bug notification because you are a member of OpenShot
> Bugs, which is subscribed to OpenShot Video Editor.
> https://bugs.launchpad.net/bugs/1179188
>
> Title:
> not authorised to save since upgrade to 13.04
>
> Status in OpenShot Video Editor:
> New
>
> Bug description:
> since I upgraded to ubuntu 13.04 from 12.10 I cannot export or save
> files from openshot.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/openshot/+bug/1179188/+subscriptions
>
> --
> Mailing list: https://launchpad.net/~openshot.bugs
> Post to : <email address hidden>
> Unsubscribe : https://launchpad.net/~openshot.bugs
> More help : https://help.launchpad.net/ListHelp
>

--
Olivier
Cenwen un elfe sur la banquise/ an elve on the ice
Mon blog perso sur le multimédia, Ubuntu, Linux et OpenShot :
http://linuxevolution.wordpress.com/
Le forum d'Openshot où vous me trouverez : http://openshotusers.com/
http://openshotusers.com/forum/index.php
Nothing is lost until the last second.
The family motto : When we want, we can.
Astuces, Actualités, Logiciels, bref sur tout ce que je ne fais d'articles
dessus Google+ <https://plus.google.com/u/0/111472725110173916234/posts>

[Antoine Seon (aseon)]

Merci Cenwen pour ces précision concernant l'exportation de vidéos sous Ubuntu 13.04 J'ose espérer que ces bugs seront très bientot corrigé. Par contre j'ais fais l'essayer d'exporter s videos vers une clé USB formater en FAT32 et malheureusement j'obtiens le même résultat
Salut

[Olivier Girard (eolinwen)]

Je l'espère aussi mais normalement cela ne devrait pas tarder.

Je vais bientot pouvoir tester car j'ai mis en route mon nouveaux SSD et
reformater mon DD. Cependant ma Manjaro Linux me pose quelque probleme mais
c'est en cours. Et comme je n'avais pas accès à ma ubuntu 12.04 et à ma
Mint Olivia, je suis pour l'instant un peu coincé. Mais normalement cela
devrait aller bientot.

2013/6/17 Antoine Seon <email address hidden>

> Merci Cenwen pour ces précision concernant l'exportation de vidéos sous
> Ubuntu 13.04 J'ose espérer que ces bugs seront très bientot corrigé. Par
> contre j'ais fais l'essayer d'exporter s videos vers une clé USB formater
> en FAT32 et malheureusement j'obtiens le même résultat
> Salut
>
> --
> You received this bug notification because you are a member of OpenShot
> Bugs, which is subscribed to OpenShot Video Editor.
> https://bugs.launchpad.net/bugs/1179188
>
> Title:
> not authorised to save since upgrade to 13.04
>
> Status in OpenShot Video Editor:
> New
>
> Bug description:
> since I upgraded to ubuntu 13.04 from 12.10 I cannot export or save
> files from openshot.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/openshot/+bug/1179188/+subscriptions
>
> --
> Mailing list: https://launchpad.net/~openshot.bugs
> Post to : <email address hidden>
> Unsubscribe : https://launchpad.net/~openshot.bugs
> More help : https://help.launchpad.net/ListHelp
>

--
Olivier
Cenwen un elfe sur la banquise/ an elve on the ice
Mon blog perso sur le multimédia, Ubuntu, Linux et OpenShot :
http://linuxevolution.wordpress.com/
Le forum d'Openshot où vous me trouverez : http://openshotusers.com/
http://openshotusers.com/forum/index.php
Nothing is lost until the last second.
The family motto : When we want, we can.
Astuces, Actualités, Logiciels, bref sur tout ce que je ne fais d'articles
dessus Google+ <https://plus.google.com/u/0/111472725110173916234/posts>

[Andy Finch (fincha)]

I don't use Ubuntu so can't debug/test on that, but it works ok on Linux Mint 15 which is based on 13.04, and uses the same Python version as Ubuntu. Need someone who can debug Python who uses 13.04 to help with this one.

[Juanza (233mhz)]

I found a solution. If the video is exported to the web, you create a video file in the temporary folder.

To me it works

[Andy Finch (fincha)]

I've tried this on a fresh 13.04 install (on a virtual machine) and couldn't reproduce it. So unless someone can provide some details under what conditions this error occurs then we are a bit stuck.

[Andreas Korth (andreaskorth)]

Because I am also affected, I tried to play around a bit, with some kind of successful result. Following scenario:
- imported a video from a dv-Camera (Container: AVI; Videoformat: DV, 720*576; Audioformat: PCM, Stereo)
- dragged Stream to Track 2
- deleted something of the video using Razor Tool
- tried to export with profile "DVD", Target "DVD-PAL", Video Profile "DV/DVD Widescreen PAL", Quality "High"

The problem occured after I tried to export the Video to ~/, to ~/Videos, and to an external drive with NTFS file system, mounted ad /media/andreas/NTFS_DRIVE/. Because the topic folder permissions came into my mind, I created a sub-folder in ~/Videos/ and to that location the export worked.

But it doesn't seem to be a permission problem (coupled with a bug, which determines permissions wrong), because I tried to set some different permissions and it was everytime possible to export to a subfolder of ~/Videos/. By the way, saving a project also seems to be affected. If I try to save a project to a location to which exporting is not possible, the project is also not stored. Even though it works in ~/Videos/foobar/. But if the project is stored there, the Video is also exported to that location. and only there, regardless of the selected location.

Thus, I summarise: to some folders, exporting works as expected, to some other folders it doesn't.

[Andy Finch (fincha)]

@ Andreas - Thank you for the info. Are you able to test the latest source code? There is a change there that should fix the saving issue, and hopefully will also fix the exporting problem.

[StatnMap (seb44550)]

@ Andy
I have the same observation as Andreas. It is not possible to save in a upper level folder, but it is possible in a sub-folder.
I wanted to try the latest source code but I cannot find it. I found this page :
https://code.launchpad.net/~openshot.code/+recipe/openshot-daily
There is only i386 and not amd64, but I tried the following one :
"openshot - 1.4.3+0+740+66+301~precise1.deb"
The problem is still there.
In fact what is curious is that I cannot save in any folder of the shortlist presented. But I can if I browse.
For instance, I tried to save on my Desktop while choosing it in the presented shortlist : it didn't work. I browsed through the folders and chose my exactly same Desktop and it worked.

To summarize: it works in every folders I tested (local or external drive) while browsing among folders ("others"), but it does not if you choose this same folder in the shortlist proposed.

[Andy Finch (fincha)]

The problem with saving in a folder in the shortlist soundlike a well known GTK bug, where no matter what folder you choose, it gets saved to your home folder.

[ViBE (vibe)]

same here on ubuntu 13.04. so annying...

[Andy Finch (fincha)]

No one ever gave us any feedback on whether the latest source code works, so as I can't reproduce I don't expect to do anything else about it.

[Launchpad Janitor (janitor)]

[Expired for OpenShot Video Editor because there has been no activity for 60 days.]