(Needs 2.21.10) Problems with dual monitor on Intel HD graphics
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xserver-xorg-video-intel (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
After my upgrade to ubuntu 13.04 stable I've got Problems with my dual monitor configuration on an Intel HD 4000 Graphics System. The second monitor blanks and gives an input frequenzy mismatch error (this one is connected using the HDMI Output). Futher the startup Panel of unity gets purple and the whole Session is not responsive. I'm only able to switch into a console using the STRG+ALT+Fx command and do a reboot from there. If I switch back to X the whole System stops responding.
I found a working Configuration using the Gnome3 in Fallback Mode w/o effects, opening the Screen Resolution Applet, switching the second monitor off and on again in this dialog then its working inside that session, but no way to use Unity or Gnome with the full feature set.
It seems that the expired Bug #1155568 tells exactly the same story.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: xserver-
ProcVersionSign
Uname: Linux 3.8.0-19-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Sat Apr 27 13:05:50 2013
InstallationDate: Installed on 2012-04-11 (380 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120327.1)
MarkForUpload: True
SourcePackage: xserver-
UpgradeStatus: Upgraded to raring on 2013-04-25 (1 days ago)
---
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
DistroRelease: Ubuntu 13.04
InstallationDate: Installed on 2012-04-11 (380 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120327.1)
MarkForUpload: True
Package: xserver-
PackageArchitec
Tags: raring
Uname: Linux 3.9.0-994-generic x86_64
UpgradeStatus: Upgraded to raring on 2013-04-25 (1 days ago)
UserGroups: adm cdrom dialout dip libvirtd lpadmin plugdev sambashare sudo vboxusers video wireshark
---
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
CompizPlugins: No value set for `/apps/
DistUpgraded: 2013-04-25 16:31:13,703 DEBUG enabling apt cron job
DistroCodename: raring
DistroRelease: Ubuntu 13.04
DistroVariant: ubuntu
DkmsStatus:
virtualbox, 4.2.10, 3.6.2-030602-
virtualbox, 4.2.10, 3.8.0-19-generic, x86_64: installed
virtualbox, 4.2.10, 3.9.0-994-generic, x86_64: installed
ExtraDebuggingI
GraphicsCard:
Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller [8086:0162] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
InstallationDate: Installed on 2012-04-11 (384 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120327.1)
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
MarkForUpload: True
Package: xserver-
PackageArchitec
ProcKernelCmdLine: BOOT_IMAGE=
Tags: raring ubuntu
Uname: Linux 3.9.0-994-generic x86_64
UpgradeStatus: Upgraded to raring on 2013-04-25 (5 days ago)
UserGroups: adm cdrom dialout dip libvirtd lpadmin plugdev sambashare sudo vboxusers video wireshark
dmi.bios.date: 08/22/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F15
dmi.board.
dmi.board.name: Z77X-D3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: To be filled by O.E.M.
dmi.product.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.9~
version.ia32-libs: ia32-libs 20090808ubuntu36
version.libdrm2: libdrm2 2.4.43-0ubuntu1
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Tue Apr 30 22:38:10 2013
xserver.configfile: default
xserver.errors: Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.13.3-0ubuntu6
xserver.
tags: | added: dual-head |
summary: |
- Problems with dual monitor on Intel HD graphics + (Needs 2.21.10) Problems with dual monitor on Intel HD graphics |
It would appear that you have two bugs here and no logs...
When unity becomes unresponsive, switch to a vt and run apport-collect 1173557. However, to help get to the bottom of the bad modesetting we will need drm.debug=6 appended to the kernel commandline - and for you to run a more recent kernel (see ppa:mainline drm-intel-nightly).