Impossible to set new mail account manually

[Barry Drake]

This is similar to bug ​ #643280 and bug #917069, but not the same in that I get a warning message saying that Thunderbird can allow the configuration but I should contact the administrator. The warning box gives two options only - 'Change Settings' and 'Done', but the latter is greyed out so I cannot procede. The server I am setting up is at crosswire.org, and is working perfectly well on another machine using the same settings I am now using, so obviously Thunderbird used to allow me to use this server in an earlier release - we are talking maybe two years ago though.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: thunderbird 17.0.5+build1-0ubuntu1
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
Uname: Linux 3.8.0-19-generic i686
AddonCompatCheckDisabled: False
ApportVersion: 2.9.2-0ubuntu8
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: barry 1956 F.... pulseaudio
 /dev/snd/controlC0: barry 1956 F.... pulseaudio
BuildID: 20130404201013
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Channel: Unavailable
Date: Fri Apr 26 10:29:25 2013
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2013-03-23 (33 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha i386 (20130323)
IpRoute:
 default via 192.168.2.1 dev eth0 proto static
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.2.0/24 dev eth0 proto kernel scope link src 192.168.2.9 metric 1
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MarkForUpload: True
MostRecentCrashID: bp-a401df13-32a4-40cf-9f26-ff20c2130305
PrefSources:
 prefs.js
 [Profile]/<email address hidden>/defaults/preferences/smtpswitch.js
Profiles: Profile0 (Default) - LastVersion=17.0.5/20130404201013 (In use)
RelatedPackageVersions:
 totem-mozilla 3.6.3-0ubuntu6
 rhythmbox-mozilla 2.98-0ubuntu5
RfKill:

RunningIncompatibleAddons: False
SourcePackage: thunderbird
SubmittedCrashIDs: bp-a401df13-32a4-40cf-9f26-ff20c2130305
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 08/24/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0802
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4A78LT-M
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0802:bd08/24/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A78LT-M:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Barry Drake (b-drake)]

I tried launching thunderbird as root (gksudo thunderbird) and got exactly the same messages.

[gf (gf-interlinks-deactivatedaccount)]

Hello Barry,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2013 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect BUGNUMBER

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

[Launchpad Janitor (janitor)]

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]