WiFi logout after about 5 minutes, sometimes allows re-entry

[Adam]

After connecting to a local wifi network, Ubuntu 13.04 (and 12.10) will log out randomly. 2 out of 3 times I am able to turn of the wifi, then turn it back on and connect. One third of the time it disconnects and will not re-enter despite restarting, forgetting network, configuring network, ect. This has occurred on multiple different wifi networks and routers. I have a HP dv6 laptop with a Ralink corp. RT5390 Wireless 802.11n 1T/1R PCIe. I have been told that this doesn't occur with Wicd Network Manager if that helps. Thanks, Adam.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1171281/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[adri76 (arcana76)]

I've got the same problem with Ralink on 13.04, I've subscribed this bug.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1171281

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.10-rc5-saucy/

[Joseph Salisbury (jsalisbury)]

Would it also be possible for you to disable 11n to see if it works around this issue? It can be disable by setting:
options iwlwifi 11n_disable=1
in
/etc/modprobe.d/iwlwifi.conf

[adri76 (arcana76)]

I tried to run:

apport-collect 1171281

but the output is:

"ERROR: The launchpadlib Python module is not installed. This functionality is not available."

This corresponds to another bug, this one: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1071905.

In any case I've changed the status of this bug to "Confirmed".

[adri76 (arcana76)]

ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ambra 1942 F.... pulseaudio
CurrentDmesg: [ 328.037951] systemd-hostnamed[3055]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname!
DistroRelease: Ubuntu 13.04
HibernationDevice: RESUME=UUID=705401ee-af26-4c2a-95e5-410ecbc4b319
InstallationDate: Installed on 2013-06-03 (10 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: ASUSTeK COMPUTER INC. X55A
MarkForUpload: True
Package: linux 3.8.0.25.43
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-25-generic root=UUID=9f89f8a0-ac6b-4eae-8aa1-f53eb9bdbd63 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-25-generic N/A
 linux-backports-modules-3.8.0-25-generic N/A
 linux-firmware 1.106
Tags: raring package-from-proposed
Uname: Linux 3.8.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 08/20/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X55A.413
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X55A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX55A.413:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnX55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X55A
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[adri76 (arcana76)]

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[adri76 (arcana76)]

@Joseph Salisbury (jsalisbury) : unfortunately i tried to install kernel 3.10, but on my pc the problem remains usolved...

Another thing: with kernel 3.10 I can't either connect with ethernet... strange. Only when I went back on "3.8.0-25-generic" I could resume my ethernet connection.

Then, I tried to open "/etc/modprobe.d/iwlwifi.conf": in which point should I add the line you wrote?

Here the content of my "iwlwifi.conf":

"# /etc/modprobe.d/iwlwifi.conf
# iwlwifi will dyamically load either iwldvm or iwlmvm depending on the
# microcode file installed on the system. When removing iwlwifi, first
# remove the iwl?vm module and then iwlwifi.
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211"

[penalvch (penalvch)]

Adam, could you execute the following at a terminal:
apport-collect 1171281

adri76 / cristian, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Kernel team article:
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports

the Ubuntu Bug Control team and Ubuntu Bug Squad team article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being addressed as quickly as possible.

Thank you for your understanding.

[adri76 (arcana76)]

Hi Chrisopher, I suscribed you to the new bug: Bug #1221876

I hope it will be helpfull, thank you!

Adriana

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]