1814:5390 [Asus X55A] Driver rt2800pci doesn't work, WiFi logout and login continuously

[adri76]

After connecting to a local wifi network, Ubuntu 13.04 will log out randomly.
Driver rt2800pci doesn't work, WiFi logout and login continuously.
2 out of 3 times I am able to turn of the wifi, then turn it back on and connect. One third of the time it disconnects and will not re-enter despite restarting, forgetting network, configuring network, ect. This has occurred on multiple different wifi networks and routers. I have a Asus laptop.
Network controller: Ralink corp. RT5390 Wireless 802.11n 1T/1R PCIe.
I tried to download and install 3.10 kernel, but the problem is the same.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-30-generic 3.8.0-30.44
ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
Uname: Linux 3.8.0-30-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ambra 3894 F.... pulseaudio
Date: Fri Sep 6 20:01:13 2013
HibernationDevice: RESUME=UUID=705401ee-af26-4c2a-95e5-410ecbc4b319
InstallationDate: Installed on 2013-06-03 (95 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: ASUSTeK COMPUTER INC. X55A
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=9f89f8a0-ac6b-4eae-8aa1-f53eb9bdbd63 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-30-generic N/A
 linux-backports-modules-3.8.0-30-generic N/A
 linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/20/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X55A.413
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X55A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX55A.413:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnX55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X55A
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.11 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.11-saucy/

[Anders Lanzen (anders-lanzen)]

The same problem occurs for me with the latest v.3.11-07 kernel. Signal strength is very low and with some encodings (WPA2?) does not work at all (connection dropped after some seconds). I have spent days trying to fix this bug without luck. Proprietary drivers for rt3290 from Realtek do not compile in the 3.11 kernel and caused kernel panic frequently in 3.9, why I upgraded to saucy. I see no other solution than to change computers or replace the wifi card, for now.

[penalvch (penalvch)]

Anders Lanzen, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being addressed as quickly as possible.

No need exists to comment here at this time. After reading the above documentation in it's entirety, if you have further questions, you are welcome to redirect them to the appropriate mailing list or forum via http://www.ubuntu.com/support/community/mailinglists , or you may contact me directly.

Thank you for your understanding.

[adri76 (arcana76)]

I've tried to install the latest v3.11 kernel, but the problem is the same.

[penalvch (penalvch)]

adri76, as per http://www.asus.com/Notebooks_Ultrabooks/X55A/#support an update is available for your BIOS (417). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]