Ubuntu
xserver-xorg-video-intel package

[sandybridge-m-gt2] False GPU lockup IPEHR: 0x23002000 IPEHR: 0x0b140001

Bug #1159536 reported by Alex Bufniță on 2013-03-24

This bug report is a duplicate of: Bug #1140716: [regression] 3.5.0-26-generic and 3.2.0-39-generic GPU hangs on Sandybridge. Edit Remove

This bug affects 8 people

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-intel (Ubuntu)	Fix Released	Undecided	Unassigned

Bug Description

I have Hybrid graphics system Intel - AMD. HP Pavillion DV7 6090ef. Only the Intel GPU works in Ubuntu.
I use a dual monitor setup.

I had several consecutive crashes just after starting my system. The screens when blank for a few seconds without affecting the apps I was running. There was no need to reboot. This never happened before.

Description: Ubuntu 12.10
Release: 12.10

xserver-xorg-video-intel:
  Installed: 2:2.20.9-0ubuntu2
  Candidate: 2:2.20.9-0ubuntu2
  Version table:
*** 2:2.20.9-0ubuntu2 0
        500 http://ro.archive.ubuntu.com/ubuntu/ quantal/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Crash
DistroRelease: Ubuntu 12.10
Package: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6
Uname: Linux 3.5.0-26-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
Chipset: sandybridge-m-gt2
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
Date: Thu Mar 21 00:55:42 2013
DistUpgraded: 2012-10-19 00:40:54,740 DEBUG enabling apt cron job
DistroCodename: quantal
DistroVariant: ubuntu
DuplicateSignature: [sandybridge-m-gt2] GPU lockup IPEHR: 0x23002000 IPEHR: 0x0b140001 Ubuntu 12.10
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:165a]
Advanced Micro Devices [AMD] nee ATI Whistler XT [AMD Radeon HD 6700M Series] [1002:6740] (rev ff) (prog-if ff)
InstallationDate: Installed on 2012-04-27 (331 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
InterpreterPath: /usr/bin/python3.2mu
MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic root=UUID=920a92b0-6e65-4a7a-855d-81cb436cd85f ro quiet splash acpi_osi=Linux acpi_backlight=vendor vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.7+1ubuntu4
libdrm2 2.4.39-0ubuntu1
xserver-xorg-video-intel 2:2.20.9-0ubuntu2
SourcePackage: xserver-xorg-video-intel
Title: [sandybridge-m-gt2] False GPU lockup IPEHR: 0x23002000 IPEHR: 0x0b140001
UpgradeStatus: Upgraded to quantal on 2012-10-18 (157 days ago)
UserGroups:

dmi.bios.date: 10/05/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.1B
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 165A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 10.31
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1B:bd10/05/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr0595100000244710000020100:rvnHewlett-Packard:rn165A:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dv7 Notebook PC
dmi.product.version: 0595100000244710000020100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.8.6-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.39-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0.2-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3

Tags:

Revision history for this message

Alex Bufniță (bubolex) wrote on 2013-03-24:

BootDmesg.txt Edit (65.3 KiB, text/plain; charset="utf-8")
BootLog.txt Edit (3.9 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (8.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.5 KiB, text/plain; charset="utf-8")
DkmsStatus.txt Edit (447 bytes, text/plain; charset="utf-8")
DpkgLog.txt Edit (153.3 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (39.2 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (2.2 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (9.5 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (6.4 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (3.7 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (35.2 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (626 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (7.1 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (4.3 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (18.1 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.7 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (763 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (160.8 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (393.5 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (613 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (61.5 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (43.9 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (10.9 KiB, text/plain; charset="utf-8")
i915_error_state.txt Edit (2.2 MiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (11.6 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2013-03-24

tags:

removed: need-duplicate-check

Revision history for this message

Joeri Eilander (fazioliamboina-deactivatedaccount) wrote on 2013-03-24:

do you have an optimus laptop? since optimus does not work with Linux.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2013-03-24:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Confirmed

Revision history for this message

Chris Wilson (ickle) wrote on 2013-03-25:

TLB invalidate bug.

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Confirmed → Fix Released

Revision history for this message

Alex Bufniță (bubolex) wrote on 2013-03-25: Re: [Bug 1159536] Re: [sandybridge-m-gt2] False GPU lockup IPEHR: 0x23002000 IPEHR: 0x0b140001

Download full text (4.9 KiB)

@Joeri

I have Hybrid Graphics system with 2 GPUs:
Intel + AMD Radeon HD 6770M.

I do not have optimus.

On Mon, Mar 25, 2013 at 12:04 AM, Joeri Eilander
<email address hidden>wrote:

@Joeri

I have Hybrid Graphics system with 2 GPUs:
Intel + AMD Radeon HD 6770M.

I do not have optimus.

On Mon, Mar 25, 2013 at 12:04 AM, Joeri Eilander
<fazioliamboina@gmail.com>wrote:

> do you have an optimus laptop? since optimus does not work with Linux.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1159536
>
> Title:
>   [sandybridge-m-gt2] False GPU lockup  IPEHR: 0x23002000 IPEHR:
>   0x0b140001
>
> Status in “xserver-xorg-video-intel” package in Ubuntu:
>   New
>
> Bug description:
>   I have Hybrid graphics system Intel - AMD. HP Pavillion DV7 6090ef. Only
> the Intel GPU works in Ubuntu.
>   I use a dual monitor setup.
>
>   I had several consecutive crashes just after starting my system. The
>   screens when blank for a few seconds without affecting the apps I was
>   running. There was no need to reboot. This never happened before.
>
>
>   Description:  Ubuntu 12.10
>   Release:      12.10
>
>   xserver-xorg-video-intel:
>     Installed: 2:2.20.9-0ubuntu2
>     Candidate: 2:2.20.9-0ubuntu2
>     Version table:
>    *** 2:2.20.9-0ubuntu2 0
>           500 http://ro.archive.ubuntu.com/ubuntu/ quantal/main amd64
> Packages
>           100 /var/lib/dpkg/status
>
>   ProblemType: Crash
>   DistroRelease: Ubuntu 12.10
>   Package: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
>   ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6
>   Uname: Linux 3.5.0-26-generic x86_64
>   .tmp.unity.support.test.0:
>
>   ApportVersion: 2.6.1-0ubuntu10
>   Architecture: amd64
>   Chipset: sandybridge-m-gt2
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   Date: Thu Mar 21 00:55:42 2013
>   DistUpgraded: 2012-10-19 00:40:54,740 DEBUG enabling apt cron job
>   DistroCodename: quantal
>   DistroVariant: ubuntu
>   DuplicateSignature: [sandybridge-m-gt2] GPU lockup  IPEHR: 0x23002000
> IPEHR: 0x0b140001 Ubuntu 12.10
>   ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>    Intel Corporation 2nd Generation Core Processor Family Integrated
> Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company Device [103c:165a]
>    Advanced Micro Devices [AMD] nee ATI Whistler XT [AMD Radeon HD 6700M
> Series] [1002:6740] (rev ff) (prog-if ff)
>   InstallationDate: Installed on 2012-04-27 (331 days ago)
>   InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
>   InterpreterPath: /usr/bin/python3.2mu
>   MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
>   MarkForUpload: True
>   ProcCmdline: /usr/bin/python3 /usr/share/apport/apport-gpu-error-intel.py
>   ProcEnviron:
>
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic
> root=UUID=920a92b0-6e65-4a7a-855d-81cb436cd85f ro quiet splash
> acpi_osi=Linux acpi_backlight=vendor vt.handoff=7
>   RelatedPackageVersions:
>    xserver-xorg             1:7.7+1ubuntu4
>    libdrm2                  2.4.39-0ubuntu1
>    xserver-xorg-video-intel 2:2.20.9-0ubuntu2
>   SourcePackage: xserver-xorg-video-intel
>   Title: [sandybridge-m-gt2] False GPU lockup  IPEHR: 0x23002000 IPEHR:
> 0x0b140001
>   UpgradeStatus: Upgraded to quantal on 2012-10-18 (157 days ago)
>   UserGroups:
>
>   dmi.bios.date: 10/05/2011
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: F.1B
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: 165A
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: 10.31
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvrF.1B:bd10/05/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr0595100000244710000020100:rvnHewlett-Packard:rn165A:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion:
>   dmi.product.name: HP Pavilion dv7 Notebook PC
>   dmi.product.version: 0595100000244710000020100
>   dmi.sys.vendor: Hewlett-Packard
>   version.compiz: compiz 1:0.9.8.6-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.39-0ubuntu1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 9.0.2-0ubuntu0.1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 9.0.2-0ubuntu0.1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6.1
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.7.3-0ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati
> 1:6.99.99~git20120913.8637f772-0ubuntu1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.20.9-0ubuntu2
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.2-0ubuntu3
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1159536/+subscriptions
>

-- 
Alexandru BALMUS
+40 741 574 030

Revision history for this message

barjea (jean-louis-barre) wrote on 2013-03-25:

I did an update to Kernel 3.8.4-030804-generic.
I get the error message only once and then everthing works fine for me.

see :
http://askubuntu.com/questions/264991/tried-to-install-a-kernel-now-i-have-mutliple-problems
or look for Linux Kernel 3.8.1 Released–How To Install / Upgrade In Ubuntu 12.10

Revision history for this message

NANODUDE (nanodude) wrote on 2013-04-06:

Intel + GeForce 620M with Optimus.
Same crashes too. Mostly have to do a hard reboot.

Revision history for this message

Brian Weiner (brian-r) wrote on 2013-04-18:

Acer Aspire 5750-6438
Intel HD Graphics 3000

Similar behavior, intermittent lockups (mostly when chrome is doing autoload search bar behavior)

Usually requires hard reboot, sometimes will temporarily hang and return with "System Error has Occurred"

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[sandybridge-m-gt2] False GPU lockup IPEHR: 0x23002000 IPEHR: 0x0b140001

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xserver-xorg-video-intel package