Ubuntu
linux package

Screen suddenly blanked with text output - similar to standby without doing anything

Bug #1158069 reported by Charles Ford on 2013-03-21

This bug report is a duplicate of: Bug #1165985: 13.04 - kernel panic - unable to handle kernel paging request ffffffec -- Dell Inspiron 9300. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Incomplete	Medium	Unassigned

Bug Description

I was looking up from typing and suddenly the screen went black with a text output that looked similar to what it does when it goes on standby, but I hadn't done anything for that, and it didn't look like the same kind of text.

I had to shut the computer off, so it wasn't related to standby.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-13-generic 3.8.0-13.23
ProcVersionSignature: Ubuntu 3.8.0-13.23-generic 3.8.3
Uname: Linux 3.8.0-13-generic i686
ApportVersion: 2.9.2-0ubuntu2
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: charlie 1841 F.... pulseaudio
Date: Wed Mar 20 21:06:53 2013
HibernationDevice: RESUME=UUID=90e40934-7922-4872-ba60-53bebc0ef458
InstallationDate: Installed on 2013-02-17 (31 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha i386 (20130211)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Inc. Inspiron 9300
MarkForUpload: True
PccardctlIdent:
Socket 0:
   no product info available
PccardctlStatus:
Socket 0:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.8.0-13-generic N/A
linux-backports-modules-3.8.0-13-generic N/A
linux-firmware 1.104
RfKill:
0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/23/2005
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0C5668
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd02/23/2005:svnDellInc.:pnInspiron9300:pvr:rvnDellInc.:rn0C5668:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 9300
dmi.sys.vendor: Dell Inc.

Tags:

Revision history for this message

Charles Ford (charlesford42) wrote on 2013-03-21:

AlsaInfo.txt Edit (18.2 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (61.7 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (200 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (710 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (3.0 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (508 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (10.4 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (559 bytes, text/plain; charset="utf-8")
ProcEnviron.txt Edit (319 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.5 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (17.1 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (98.7 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (228.4 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (864.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Brad Figg (brad-figg) wrote on 2013-03-21: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2013-03-21:

Do you have a way to reproduce this issue, or was it a one time event?

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Charles Ford (charlesford42) wrote on 2013-03-21: Re: [Bug 1158069] Re: Screen suddenly blanked with text output - similar to standby without doing anything

Download full text (3.1 KiB)

I am not sure if I can reproduce it. I will give it a shot though.
On Mar 21, 2013 11:38 AM, "Joseph Salisbury" <email address hidden>
wrote:

> Do you have a way to reproduce this issue, or was it a one time event?
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1158069
>
> Title:
> Screen suddenly blanked with text output - similar to standby without
> doing anything
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> I was looking up from typing and suddenly the screen went black with a
> text output that looked similar to what it does when it goes on
> standby, but I hadn't done anything for that, and it didn't look like
> the same kind of text.
>
> I had to shut the computer off, so it wasn't related to standby.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 13.04
> Package: linux-image-3.8.0-13-generic 3.8.0-13.23
> ProcVersionSignature: Ubuntu 3.8.0-13.23-generic 3.8.3
> Uname: Linux 3.8.0-13-generic i686
> ApportVersion: 2.9.2-0ubuntu2
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: charlie 1841 F.... pulseaudio
> Date: Wed Mar 20 21:06:53 2013
> HibernationDevice: RESUME=UUID=90e40934-7922-4872-ba60-53bebc0ef458
> InstallationDate: Installed on 2013-02-17 (31 days ago)
> InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha i386 (20130211)
> Lsusb:
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> MachineType: Dell Inc. Inspiron 9300
> MarkForUpload: True
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> ProcFB: 0 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-13-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-3.8.0-13-generic N/A
> linux-backports-modules-3.8.0-13-generic N/A
> linux-firmware 1.104
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 02/23/2005
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A02
> dmi.board.name: 0C5668
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvrA02:bd02/23/2005:svnDellInc.:pnInspiron9300:pvr:rvnDellInc.:rn0C5668:rvr:cvnDellInc.:ct8:cvr:
> dmi.product.name: Inspiron 9300
> dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1158069/+s...

I am not sure if I can reproduce it. I will give it a shot though.
On Mar 21, 2013 11:38 AM, "Joseph Salisbury" <joseph.salisbury@canonical.com>
wrote:

> Do you have a way to reproduce this issue, or was it a one time event?
>
> ** Changed in: linux (Ubuntu)
>    Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1158069
>
> Title:
>   Screen suddenly blanked with text output - similar to standby without
>   doing anything
>
> Status in “linux” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I was looking up from typing and suddenly the screen went black with a
>   text output that looked similar to what it does when it goes on
>   standby, but I hadn't done anything for that, and it didn't look like
>   the same kind of text.
>
>   I had to shut the computer off, so it wasn't related to standby.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 13.04
>   Package: linux-image-3.8.0-13-generic 3.8.0-13.23
>   ProcVersionSignature: Ubuntu 3.8.0-13.23-generic 3.8.3
>   Uname: Linux 3.8.0-13-generic i686
>   ApportVersion: 2.9.2-0ubuntu2
>   Architecture: i386
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  charlie    1841 F.... pulseaudio
>   Date: Wed Mar 20 21:06:53 2013
>   HibernationDevice: RESUME=UUID=90e40934-7922-4872-ba60-53bebc0ef458
>   InstallationDate: Installed on 2013-02-17 (31 days ago)
>   InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha i386 (20130211)
>   Lsusb:
>    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>   MachineType: Dell Inc. Inspiron 9300
>   MarkForUpload: True
>   PccardctlIdent:
>    Socket 0:
>      no product info available
>   PccardctlStatus:
>    Socket 0:
>      no card
>   ProcFB: 0 radeondrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-13-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
>   RelatedPackageVersions:
>    linux-restricted-modules-3.8.0-13-generic N/A
>    linux-backports-modules-3.8.0-13-generic  N/A
>    linux-firmware                            1.104
>   RfKill:
>    0: phy0: Wireless LAN
>         Soft blocked: no
>         Hard blocked: no
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 02/23/2005
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A02
>   dmi.board.name: 0C5668
>   dmi.board.vendor: Dell Inc.
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA02:bd02/23/2005:svnDellInc.:pnInspiron9300:pvr:rvnDellInc.:rn0C5668:rvr:cvnDellInc.:ct8:cvr:
>   dmi.product.name: Inspiron 9300
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1158069/+subscriptions
>

Revision history for this message

Charles Ford (charlesford42) wrote on 2013-03-24:

IMG_20130324_011647.jpg Edit (563.5 KiB, image/jpeg)

It just happened again. I'll be attaching pictures. I had 2 usb drives plugged in, if I remember, there was a USB drive plugged in the other time, too.

Is there a specific place that this output might be accessed? If not, I'll try and reconstruct what it says through the images.

Revision history for this message

Charles Ford (charlesford42) wrote on 2013-03-24: