HDMI port dont work

Bug #1158030 reported by Fernando Giraldo
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

Asus N46vj in USA or R401VJ in latam, don't work HDMI port in ubuntu 13.04 with any driver (nouveau or nvidia official)

Bumblebee works ok but HDMI don't work.
---
ApportVersion: 2.9.2-0ubuntu2
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: fercho 2344 F.... pulseaudio
CRDA:
 country CO:
  (2402 - 2472 @ 40), (3, 27)
  (5170 - 5250 @ 40), (3, 17)
  (5250 - 5330 @ 40), (3, 23), DFS
  (5735 - 5835 @ 40), (3, 30)
DistroRelease: Ubuntu 13.04
HibernationDevice: RESUME=UUID=6a6f54fc-af96-4d69-8dbd-4d4e99ea3faf
InstallationDate: Installed on 2013-03-10 (10 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
MachineType: ASUSTeK COMPUTER INC. N46VJ
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-13-generic root=UUID=d3150708-5cee-4e69-8f14-fd63f36492ae ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-13.23-generic 3.8.3
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-13-generic N/A
 linux-backports-modules-3.8.0-13-generic N/A
 linux-firmware 1.104
Tags: raring
Uname: Linux 3.8.0-13-generic i686
UpgradeStatus: Upgraded to raring on 2013-03-17 (3 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
dmi.bios.date: 08/20/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N46VJ.202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N46VJ
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN46VJ.202:bd08/20/2012:svnASUSTeKCOMPUTERINC.:pnN46VJ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN46VJ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N46VJ
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ApportVersion: 2.9.2-0ubuntu2
Architecture: i386
DistroRelease: Ubuntu 13.04
InstallationDate: Installed on 2013-03-10 (11 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
MarkForUpload: True
Package: linux (not installed)
Tags: raring
Uname: Linux 3.9.0-030900rc3-generic i686
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: Upgraded to raring on 2013-03-17 (4 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
---
ApportVersion: 2.9.2-0ubuntu2
Architecture: i386
DistroRelease: Ubuntu 13.04
InstallationDate: Installed on 2013-03-10 (11 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
MarkForUpload: True
Package: linux (not installed)
Tags: raring
Uname: Linux 3.9.0-030900rc3-generic i686
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: Upgraded to raring on 2013-03-17 (4 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers

Revision history for this message
Fernando Giraldo (fercho) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1158030

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Fernando Giraldo (fercho) wrote : Re: [Bug 1158030] Missing required logs.

i receive this message "ERROR: The launchpadlib Python module is not
installed. This functionality is not available."

maybe you can tell me what logs are required..

thanks

2013/3/20 Brad Figg <email address hidden>

> This bug is missing log files that will aid in diagnosing the problem.
> >From a terminal window please run:
>
> apport-collect 1158030
>
> and then change the status of the bug to 'Confirmed'.
>
> If, due to the nature of the issue you have encountered, you are unable
> to run this command, please add a comment stating that fact and change
> the bug status to 'Confirmed'.
>
> This change has been made by an automated script, maintained by the
> Ubuntu Kernel Team.
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1158030
>
> Title:
> HDMI port dont work
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> Asus N46vj in USA or R401VJ in latam, don't work HDMI port in ubuntu
> 13.04 with any driver (nouveau or nvidia official)
>
> Bumblebee works ok but HDMI don't work.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1158030/+subscriptions
>

--

Twitter: @Fercho_Giraldo
*GNU/LINUX USER # 553303*
Se libre usa software libre!!

Revision history for this message
Fernando Giraldo (fercho) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected raring
description: updated
Revision history for this message
Fernando Giraldo (fercho) wrote : BootDmesg.txt

apport information

Revision history for this message
Fernando Giraldo (fercho) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Fernando Giraldo (fercho) wrote : IwConfig.txt

apport information

Revision history for this message
Fernando Giraldo (fercho) wrote : Lspci.txt

apport information

Revision history for this message
Fernando Giraldo (fercho) wrote : Lsusb.txt

apport information

Revision history for this message
Fernando Giraldo (fercho) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Fernando Giraldo (fercho) wrote : ProcEnviron.txt

apport information

Revision history for this message
Fernando Giraldo (fercho) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Fernando Giraldo (fercho) wrote : ProcModules.txt

apport information

Revision history for this message
Fernando Giraldo (fercho) wrote : PulseList.txt

apport information

Revision history for this message
Fernando Giraldo (fercho) wrote : RfKill.txt

apport information

Revision history for this message
Fernando Giraldo (fercho) wrote : UdevDb.txt

apport information

Revision history for this message
Fernando Giraldo (fercho) wrote : UdevLog.txt

apport information

Revision history for this message
Fernando Giraldo (fercho) wrote : WifiSyslog.txt

apport information

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did the HDMI port work with prior releases?

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.9 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.9-rc3-raring/

Revision history for this message
Fernando Giraldo (fercho) wrote : ProcEnviron.txt

apport information

description: updated
Revision history for this message
Fernando Giraldo (fercho) wrote :

with kernel 3.9 the hdmi don't work yet.

tags: added: kernel-bug-exists-upstream
removed: apport-collected raring
tags: added: apport-collected raring
description: updated
Revision history for this message
Fernando Giraldo (fercho) wrote :

apport information

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report[0]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to email the appropriate mailing list. If no response is received, then a bug may be opened on bugzilla.kernel.org.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel

Changed in linux (Ubuntu):
status: Incomplete → Triaged
Revision history for this message
Fernando Giraldo (fercho) wrote :

i think that maybe a problem whit the nvidia driver, because the hdmi port is attached to the nvidia card, and this drivers don't work as it should be.

You think that anyway i must open a upstream bug?

Revision history for this message
Fernando Giraldo (fercho) wrote :

in a fresh installation of ubuntu 13.04, HDMI port, work perfectly!

Revision history for this message
Julian Wiedmann (jwiedmann) wrote :

Closing per comment #26.

Changed in linux (Ubuntu):
status: Triaged → Fix Released
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