Missing pictures in help

[Benjamin Drung]

Open Libreoffice Writer and press F1 (or click on Libreoffice Help). Then a new window will open and the help will be shown, but no pictures are displayed in the help (see attached screenshot).

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: libreoffice-writer 1:4.0.1-0ubuntu2
ProcVersionSignature: Ubuntu 3.8.0-13.22-generic 3.8.3
Uname: Linux 3.8.0-13-generic x86_64
ApportVersion: 2.9.1-0ubuntu1
Architecture: amd64
Date: Sun Mar 17 20:45:00 2013
MarkForUpload: True
SourcePackage: libreoffice
UpgradeStatus: Upgraded to raring on 2013-02-25 (20 days ago)

[wassimo (maatoug-wassim)]

It's the same problem for all libreoffice applications (Draw, Writer, Impression, Calc)

[Michael Lager (mrzx4l98d4tp89jab6giohdrjqysbyjs4npz2ccq25kvjmf5h8u4cmidcko7s4tfr6ur1te-ubuntu)]

Has affected me for some time. No ideas yet forthcoming.
This is LibreOffice Version: 4.2.3.3 Build ID: 420m0(Build:3) on Ubuntu 14.04 updated to 4th June 2014.
'uname -a' produces: Linux <machine-name> 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux.

[Moonbase (moonbase-d)]

Apparently this bug is known since 2012 and nobody cares. Sure it may be a minor issue but it adversely affects new users (like Linux and FOSS converts). Original statement from a would-be Linux convert (now Windows 7/MS Office user): "How should I trust a word processor/Excel replacement to do their work as good as (or better than) MS Office if they don't even get a simple help image right?"

To a non-technician, it helps building TRUST, getting minor things like this right, that technical-oriented people might laugh at. Building TRUST in Linux and FOSS *is* important.

I currently experience this bug on Ubuntu 14.04 and Linux Mint 17.

Example machine:
LO v4.2.6.3, Build-ID: 420m0(Build:3)
Linux e6410-mch 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

The images show a border, a little "picture" symbol, and the text "vnd.sun.st".

[Greg Krakow (gakrakow)]

I am currently having this exact problem with Linux Mint 17, Mate 64 bit, with LibreOffice Version: 4.2.6.3, Build ID: 420m0(Build:3). Very irritating there is no fix.

[Jason Nicholson (jasonnicholson)]

This bug is a pain.