Documentation images (e.g. of icons) missing

Bug #1136933 reported by jimav
118
This bug affects 20 people
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

Help docs contain some images, e.g., of buttons/icons, but they seem to be missing from the Ubuntu distribution.

Instead of the missing images you see some kind of default icon with the text "vnd.sun.st" (see attached screen-shot).

Some of these are quite crucial -- they document actions which can only (apparently) be accessed by pressing a button, not via menus. So if you can't see what the button looks like, there is no way to know how to access that function.

TO REPRODUCE:

Help->Libre Office Help
Search for "read-only documents;editing"

RESULTS: It says "use the Edit File icon to activate..." (no mention of any other way, such as via menus), and displays an error icon.

EXPECTED RESULTS: You should see a picture of the icon you are supposed to use.

RELEVANT DETAILS: Affects the help in any language.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: libreoffice-calc 1:3.5.7-0ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
Uname: Linux 3.2.0-29-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
Date: Thu Feb 28 18:27:29 2013
InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MarkForUpload: True
ProcEnviron:
 LANGUAGE=
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: Upgraded to precise on 2012-08-10 (202 days ago)

Revision history for this message
jimav (james-avera) wrote :
Revision history for this message
Doug Lomax (dlomax11) wrote :

I tested this on
LibreOffice 3.5.7.2 Build ID: 350m1(Build:2),
Ubuntu 12.04 LTS with a HP AMD Phenom(tm) II X4 840T Processor × 4, using 32 bit.
I confirmed this as I got the same screen shot.

Changed in libreoffice (Ubuntu):
status: New → Confirmed
Changed in libreoffice (Ubuntu):
status: Confirmed → Triaged
importance: Undecided → Low
description: updated
Changed in libreoffice (Ubuntu):
importance: Low → Medium
tags: added: trusty
description: updated
Revision history for this message
Rickard Westman (rwestman) wrote :

As a workaround, installing the libreoffice-style-galaxy package seems to do the trick.. Perhaps the icons you get this way are not in the intended style, but they convey the intended meaning and makes the help system look less broken.

Revision history for this message
Mark Grieveson (dg135) wrote :

I installed the libreoffice-style-galaxy package, and some of the documentation images show up now, but there are still some images missing in the help.

Revision history for this message
Jason Nicholson (jasonnicholson) wrote :
Download full text (6.5 KiB)

This still a problem. I have tried updating to LibreOffice 4.4 from the PPA but that didn't fix the issue with the help files. This is really annoying and frustrating.

Here is what I have installed for libreoffice:

jnicholson@jhnlt001:~$ dpkg -l libreoffice*
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-===================-==============-==============-============================================
ii libreoffice 1:4.4.1~rc2-0u amd64 office productivity suite (metapackage)
un libreoffice-accesso <none> <none> (no description available)
un libreoffice-avmedia <none> <none> (no description available)
ii libreoffice-avmedia 1:4.4.1~rc2-0u amd64 GStreamer backend for LibreOffice
ii libreoffice-base 1:4.4.1~rc2-0u amd64 office productivity suite -- database
ii libreoffice-base-co 1:4.4.1~rc2-0u amd64 office productivity suite -- shared library
ii libreoffice-base-dr 1:4.4.1~rc2-0u amd64 Database connectivity drivers for LibreOffic
un libreoffice-bundled <none> <none> (no description available)
ii libreoffice-calc 1:4.4.1~rc2-0u amd64 office productivity suite -- spreadsheet
ii libreoffice-common 1:4.4.1~rc2-0u all office productivity suite -- arch-independen
ii libreoffice-core 1:4.4.1~rc2-0u amd64 office productivity suite -- arch-dependent
un libreoffice-dev <none> <none> (no description available)
ii libreoffice-dmaths 3.4+dfsg1-1 all Formula editor improvements for LibreOffice
ii libreoffice-draw 1:4.4.1~rc2-0u amd64 office productivity suite -- drawing
un libreoffice-emailme <none> <none> (no description available)
un libreoffice-evoluti <none> <none> (no description available)
un libreoffice-filter- <none> <none> (no description available)
un libreoffice-filter- <none> <none> (no description available)
un libreoffice-gcj <none> <none> (no description available)
ii libreoffice-gnome 1:4.4.1~rc2-0u amd64 office productivity suite -- GNOME integrati
un libreoffice-grammar <none> <none> (no description available)
un libreoffice-grammar <none> <none> (no description available)
un libreoffice-grammar <none> <none> (no description available)
un libreoffice-grammar <none> <none> (no description available)
ii libreoffice-gtk 1:4.4.1~rc2-0u amd64 office productivity suite -- GTK+ integratio
un libreoffice-gtk-gno <none> <none> (no description available)
un libreoffice-help-4. <none> <none> (no description available)
un libreoffice-help-4. <none> <none> (no description available)
ii libreoffice-help-en 1:4.4.1~rc2-0u all office productivity suite -- English_america
ii libreoffice-impress 1:4.4.1~rc2-0u amd64 ...

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Revision history for this message
Bruno Beaufils (beaufils) wrote :

This is still a problem in 15.10 and the workaround using the "libreoffice-style-galaxy" does not seems to work.

Revision history for this message
Bruno Beaufils (beaufils) wrote :

The #1522657 bug I opened is maybe a duplicate of this one (I did not find it before).

Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

@ Bruno Beaufils

If you find a bug in a recent release, just put its first name into the tag list.

tags: added: vivid
Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :
Changed in libreoffice (Ubuntu):
status: Triaged → Fix Released
Revision history for this message
Bruno Beaufils (beaufils) wrote :

The fix is not is not yet available in current up-to-date Ubuntu (15.10) as visible on the attached screenshot.

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