1002:964a [HP Pavilion p6-2120 Desktop PC] System freezes during suspend/resume

[Jeff Lane ]

The system successfully passes the single suspend/resume test, however in two attempts to do the 30 cycle suspend/resume, the system freezes somewhere between 5 and 15 iterations.

The system seems to always successfully suspend, but at some point, it just freezes during the resume. On one attempt, the system tried to resume but the screen remained black, on the next, the system tried to resume, but the screen was black with random artifacts on it and a visible mouse pointer that was not movable. In both cases, the USB mouse and keyboard were inoperative and I had to manually power-cycle the machine to return to a working state.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.5.0-25-generic 3.5.0-25.39~precise1
ProcVersionSignature: Ubuntu 3.5.0-25.39~precise1-generic 3.5.7.4
Uname: Linux 3.5.0-25-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Generic [HD-Audio Generic], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1607 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0xfef40000 irq 16'
   Mixer name : 'Realtek ALC662 rev1'
   Components : 'HDA:10ec0662,103c2acf,00100101'
   Controls : 33
   Simple ctrls : 18
Date: Wed Mar 13 02:10:21 2013
HibernationDevice: RESUME=UUID=198515a3-020c-45e6-a949-cec6add4e7c7
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Hewlett-Packard p6-2120
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-25-generic root=UUID=9e2a1f48-ad2f-43c0-b14b-4faa8ef3dcc2 ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-25-generic N/A
 linux-backports-modules-3.5.0-25-generic N/A
 linux-firmware 1.79.1
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/20/2012
dmi.bios.vendor: AMI
dmi.bios.version: 8.08
dmi.board.name: 2ACF
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.03
dmi.chassis.asset.tag: MXU21706X1
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAMI:bvr8.08:bd09/20/2012:svnHewlett-Packard:pnp6-2120:pvr:rvnPEGATRONCORPORATION:rn2ACF:rvr1.03:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: p6-2120
dmi.sys.vendor: Hewlett-Packard

[Brad Figg (brad-figg)]

This change was made by a bot.

[Gavin Guo (mimi0213kimo)]

I found that in the failure case, the bios was booting into the general booting process. While the success case, the kernel was booting into the resuming process. The failure one mentioned before can't be rebooted using the magic key and don't have any dmesg. However, the other one which booted into the kernel and have random artifacts can't be rebooted with magic key may be the graphics problem, which need more time to figure out.

[Gavin Guo (mimi0213kimo)]

After testing the suspend-and-resume 30 times with saucy daily build kernel which used Radeon driver by default, it succeed. And I need to find out what's the difference between the 2 kernel.

[Gavin Guo (mimi0213kimo)]

I've tested fglrx & fglrx-updates about 3 times and each 50 reps of suspending and resuming by fwts 2 times and manually 1 time. Both driver cannot pass these tests. I think the suspend & resume function support is buggy and need AMD's help.

[penalvch (penalvch)]

Jeff Lane / Gavin Guo, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, please just make a comment to this, and note which version of fglrx and source (ex. up or downstream) you are using.

[Adam Lee (adam8157)]

as #4 and #5, radeon works find but fglrx doesn't, and we deliver radeon in stock Ubuntu by default, and the quantal kernel which this bug is reported on, is EOL. Set this bug as Won't fix.