Video Fails With Blank Screen After Boot

[Brian Gorbe]

Ubuntu Desktop 12.10

A normal boot results in a black screen with a mouse cursor in the middle (this occurs after the drumroll).
Sometimes a normal boot becomes an orange screen, no mouse cursor after the durmroll.

A boot in recovery mode works normally (usually) using the open source driver.
A boot in recovery mode using the proprietary driver gets to the login screen, but unity fails (no launcher, no top tolbar).

A boot in recovery mode sometimes results in a screem shifted 1/2 screen - that is, right hand controls are just to the left of center screen, left hand objects (like the login dialog) are just to the right of center.

I re-installed from the install CD (kernel 3.5.0.17?) and boot works normally. I then updated the system (kernel 3.5.0.25) and the video problems resumed.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.5.0-25.39-generic 3.5.7.4
Uname: Linux 3.5.0-25-generic x86_64
.tmp.unity.support.test.1:

ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
Date: Sat Mar 9 12:20:23 2013
DistUpgraded: Fresh install
DistroCodename: quantal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices [AMD] nee ATI Whistler XT [AMD Radeon HD 6700M Series] [1002:6740] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:1630]
InstallationDate: Installed on 2013-03-09 (0 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Hewlett-Packard HP EliteBook 8760w
MarkForUpload: True
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-25-generic root=UUID=b4eadbb1-29ad-4898-95a8-aa76f6a35197 ro recovery nomodeset
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/18/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SAD Ver. F.23
dmi.board.name: 1630
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 01.39
dmi.chassis.asset.tag: CNU2121BL1
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68SADVer.F.23:bd01/18/2012:svnHewlett-Packard:pnHPEliteBook8760w:pvrA0001C02:rvnHewlett-Packard:rn1630:rvrKBCVersion01.39:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8760w
dmi.product.version: A0001C02
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.8.6-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.39-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0.2-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3

[penalvch (penalvch)]

Brian Gorbe, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux REPLACE-WITH-BUG-NUMBER

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]