package cups 1.5.3-0ubuntu6 failed to install/upgrade: il sottoprocesso vecchio script di pre-removal ha restituito lo stato di errore 2

[gi3003]

HP Printer did not print anymore.
I opened cups web interface and I canceled the printer
I tried to add a new printer -> internal server error
I typed "sudo apt-get --purge remove cups && sudo apt-get install cups" to reinstall cups
Error -> /var/lib/dpkg/info/cups.prerm: 22: cd: can't cd to /usr/lib/cups/backend

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: cups 1.5.3-0ubuntu6
ProcVersionSignature: Ubuntu 3.2.0-38.61-generic 3.2.37
Uname: Linux 3.2.0-38-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
Date: Mon Mar 4 00:17:18 2013
ErrorMessage: il sottoprocesso vecchio script di pre-removal ha restituito lo stato di errore 2
InstallationMedia: Ubuntu "Precise" - Build amd64 LIVE Binary 20120426-22:45
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Acer Aspire 8930
MarkForUpload: True
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-38-generic root=UUID=eb1fc484-10f6-4031-aeeb-dea1853a9c4e ro quiet splash vt.handoff=7
SourcePackage: cups
Title: package cups 1.5.3-0ubuntu6 failed to install/upgrade: il sottoprocesso vecchio script di pre-removal ha restituito lo stato di errore 2
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/30/2008
dmi.bios.vendor: Acer
dmi.bios.version: V1.09
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 8930
dmi.board.vendor: Acer
dmi.board.version: PSMBOU-1234567
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrV1.09:bd10/30/2008:svnAcer:pnAspire8930:pvrV1.09:rvnAcer:rnAspire8930:rvrPSMBOU-1234567:cvnAcer:ct1:cvrN/A:
dmi.product.name: Aspire 8930
dmi.product.version: V1.09
dmi.sys.vendor: Acer

[gf (gf-interlinks-deactivatedaccount)]

Hello Gi,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1143066
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and cups better.
G

[gi3003 (gi3003)]

Hello,
thank you for the reply... more than 5 years have passed.
In the meantime I've changed releases, computers, distribution... Now everything is fine, you can definitively close the ticket.Thanks a lot.

      Da: gf <email address hidden>
 A: <email address hidden>
 Inviato: Sabato 11 Agosto 2018 0:05
 Oggetto: [Bug 1143066] Re: package cups 1.5.3-0ubuntu6 failed to install/upgrade: il sottoprocesso vecchio script di pre-removal ha restituito lo stato di errore 2

Hello Gi,
Thank you for submitting this bug and reporting a problem with cups.  You made this bug report some time ago and Ubuntu and cups have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1143066
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and cups better.
G

** Changed in: cups (Ubuntu)
      Status: New => Incomplete

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You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1143066

Title:
  package cups 1.5.3-0ubuntu6 failed to install/upgrade: il
  sottoprocesso vecchio script di pre-removal ha restituito lo stato di
  errore 2

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  HP Printer did not print anymore.
  I opened cups web interface and I canceled the printer
  I tried to add a new printer -> internal server error
  I typed "sudo apt-get --purge remove cups && sudo apt-get install cups" to reinstall cups
  Error -> /var/lib/dpkg/info/cups.prerm: 22: cd: can't cd to /usr/lib/cups/backend

  ProblemType: Package
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu6
  ProcVersionSignature: Ubuntu 3.2.0-38.61-generic 3.2.37
  Uname: Linux 3.2.0-38-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
  Date: Mon Mar  4 00:17:18 2013
  ErrorMessage: il sottoprocesso vecchio script di pre-removal ha restituito lo stato di errore 2
  InstallationMedia: Ubuntu  "Precise" - Build amd64 LIVE Binary 20120426-22:45
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
  MachineType: Acer Aspire 8930
  MarkForUpload: True
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-38-generic root=UUID=eb1fc484-10f6-4031-aeeb-dea1853a9c4e ro quiet splash vt.handoff=7
  SourcePackage: cups
  Title: package cups 1.5.3-0ubuntu6 failed to install/upgrade: il sottoprocesso vecchio script di pre-removal ha restituito lo stato di errore 2
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/30/2008
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.09
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Aspire 8930
  dmi.board.vendor: Acer
  dmi.board.version: PSMBOU-1234567
  dmi.chassis.type: 1
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAcer:bvrV1.09:bd10/30/2008:s...

[gf (gf-interlinks-deactivatedaccount)]

Thanks for the update, Gi. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.