Thunderbird deletes and doesn't save email addresses

[Pablo]

After Thunderbird working well for months, suddenly email addresses disappear, only the name remains. I reenter the email address and save it, but next time I log on, the name is still there, but the email address has disappeared again. I am using a google address book with thunderbird. Prior to this week, I have had no trouble, and on another computer i have no trouble with the Google address book. I am using Thunderbird version 17.0.3 with Ubutnu 12.10.

Note that this doesn't happen with all addresses. What is most notable is that it wipes out some or all of the content of address lists. and it erases the address of any contacts included in that list.

I don't know if this is part of a larger problem , since I have also reported recent difficulties with LibreOffice Writer not inserting or pasting images or graphics (see 222810 LibreOffice Writer doesn't paste images or Calc sheet)

thank you for your help

[Pablo (ceascolombia)]

Please ignore the reference to the LibreOffice Writer problem. That has been solved and has nothing to do with the Thunderbird problem.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1138166/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[gf (gf-interlinks-deactivatedaccount)]

Hello Pablo,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2013 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect BUGNUMBER

and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

[Pablo (ceascolombia)]

 Thank you for contacting me.  It is no longer a problem.
Pablo

    En jueves, 5 de julio de 2018 18:25:44 GMT-5, gf <email address hidden> escribió:

 Hello Pablo,
Thank you for submitting this bug and reporting a problem with Thunderbird.

You made this bug report in 2013 and there have been several versions of
Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect BUGNUMBER

and upload the updated logs and and any other logs that are relevant for
this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.

G

** Changed in: thunderbird (Ubuntu)
      Status: New => Incomplete

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1138166

Title:
  Thunderbird deletes and doesn't save email addresses

Status in thunderbird package in Ubuntu:
  Incomplete

Bug description:
  After Thunderbird working well for months, suddenly email addresses
  disappear, only the name remains.  I reenter the email address and
  save it, but next time I log on, the name is still there, but the
  email address has disappeared again.  I am using a google address book
  with thunderbird.  Prior to this week, I have had no trouble, and on
  another computer i have no trouble with the Google address book.  I am
  using  Thunderbird version 17.0.3 with Ubutnu 12.10.

  Note that this doesn't happen with all addresses.  What is most
  notable is that it wipes out some or all of the content of address
  lists. and it erases the address of any contacts included in that
  list.

  I don't know if this is part of a larger problem , since I have also
  reported recent difficulties with LibreOffice Writer not inserting or
  pasting images or graphics (see 222810      LibreOffice Writer
  doesn't paste images or Calc sheet)

  thank you for your help

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1138166/+subscriptions

[Pablo (ceascolombia)]

Thank you for your followup. This is no longer a problem and the ticket can be closed.
Thank you

[gf (gf-interlinks-deactivatedaccount)]

Thanks for the feedback, Pablo.
I will close the ticket now.
:)
G

Closed per reporter's feedback.