firefox mailto: and file->send link do not work

Bug #113632 reported by rschlitz
10
Affects Status Importance Assigned to Milestone
Mozilla Firefox
Invalid
Medium
firefox (Ubuntu)
Invalid
Medium
Mozilla Bugs

Bug Description

Binary package hint: firefox

kubuntu 7.10
Neither mailto: nor file->send link brings up a mail window when clicked. Version of firefox is the latest one using Adept Manager.

ProblemType: Bug
Architecture: i386
Date: Wed May 9 11:11:12 2007
DistroRelease: Ubuntu 7.04
Package: firefox 2.0.0.3+1-0ubuntu2
PackageArchitecture: i386
SourcePackage: firefox
Uname: Linux wh-rschlitz 2.6.20-15-generic #2 SMP Sun Apr 15 07:36:31 UTC 2007 i686 GNU/Linux

Revision history for this message
In , Mike Connor (mconnor) wrote :

we really need a place for gathering KDE integration bugs that no one will ever
fix. That isn't meant to be harsh, but the people and companies working on
Linux bits are all GNOME-oriented, and no one seems interested in a KDE port for
Firefox.

Revision history for this message
In , Rn214-richardneill (rn214-richardneill) wrote :

KDE integration per se isn't (imho) the important thing.
But it's a serious bug if the GNOME-ness isn't explicit, so that a user cannot
fix it.

(BTW, another GNOME thing is use of GNOME prefs for anti-aliasing. Personally, I
dislike antialiasing - I'd much rather have decent, non-scaled fonts.)

Revision history for this message
In , Mike Connor (mconnor) wrote :

ultimately, we're a GTK2-based app, so using GNOME prefs is a logical next step.
 Maybe we should add something in the release notes making this more clear, I'll
float the idea.

Revision history for this message
In , Nine (nine) wrote :

Could someone explain to me why we have here a wonderful platform independent
application but restrict Linux users to one special desktop environment? Doesn't
make sense to me and I'd guess it won't for all those KDE users that will never
discover that mailto: links could actually work in Firefox. Not to speak of
those who have a slimmed down system for various reasons and simply don't need a
fat desktop environment alltogether.

Revision history for this message
In , Jonah-naylor (jonah-naylor) wrote :

(In reply to comment #4)
> Could someone explain to me why we have here a wonderful platform independent
> application but restrict Linux users to one special desktop environment? Doesn't
> make sense to me and I'd guess it won't for all those KDE users that will never
> discover that mailto: links could actually work in Firefox. Not to speak of
> those who have a slimmed down system for various reasons and simply don't need a
> fat desktop environment alltogether.

this sucks! can we please have this fixed firefox!!

Revision history for this message
In , Mike Connor (mconnor) wrote :

To reiterate what I've said, in many places, at many times, for better or worse
we're on the GTK2/GNOME integration train. We're not that platform independent,
we pick up GTK themes, and GTK button ordering, among other things.

To respect KDE prefs, we'd need an integration layer with KDE, and we'd want to
use KDE dialogs, and KDE theming, etc. There's a port for QT, it was back on
track at one point, but I'm not sure where that's going. Once its
production-ready, a Firefox KDE port is feasible, but until then we're basically
a GNOME/GTK2 app, like it or lump it.

Revision history for this message
In , Mike Connor (mconnor) wrote :

sorry for bugspam, long-overdue mass reassign of ancient QA contact bugs,
filter on "beltznerLovesGoats" to get rid of this mass change

Revision history for this message
In , Rn214-richardneill (rn214-richardneill) wrote :

There is an easy workaround: add this to about:config.
  network.protocol-handler.app.mailto = /usr/bin/thunderbird
However, there really ought to be a GUI for this.

This bug is most definitely valid, and it is ludicrous that, by default, Firefox doesn't pair with thunderbird!

Revision history for this message
In , Samuel-sidler+old (samuel-sidler+old) wrote :

*** Bug 266781 has been marked as a duplicate of this bug. ***

Revision history for this message
rschlitz (rschlitz) wrote :

Binary package hint: firefox

kubuntu 7.10
Neither mailto: nor file->send link brings up a mail window when clicked. Version of firefox is the latest one using Adept Manager.

ProblemType: Bug
Architecture: i386
Date: Wed May 9 11:11:12 2007
DistroRelease: Ubuntu 7.04
Package: firefox 2.0.0.3+1-0ubuntu2
PackageArchitecture: i386
SourcePackage: firefox
Uname: Linux wh-rschlitz 2.6.20-15-generic #2 SMP Sun Apr 15 07:36:31 UTC 2007 i686 GNU/Linux

Revision history for this message
rschlitz (rschlitz) wrote :
Revision history for this message
Jeremy Teale (jteale) wrote :

Thanks for reporting.
I'm assuming you're using KDE, is that correct?
Please see this: http://kb.mozillazine.org/Default_mail_client#Linux_.28KDE.29

I'll not close this as it seems that Firefox shouldn't need this kind of tweaking.

Revision history for this message
Jeremy Teale (jteale) wrote :

It seems that upstream will not address this issue. Yet, I still won't close it. Perhaps Wishlist is appropriate?

Revision history for this message
Hilario J. Montoliu (hjmf) (hmontoliu) wrote :

Thank you rschlitz for your report.

I cannot confirm this issue though I use Gnome not KDE.

Please check that firefox option network.protocol-handler.external.mailto is set to "true" (through link about:config). If so, check which is the default mail handler for KDE (I don't use KDE, but checking it at Gnome is through gconf-editor's path "/desktop/gnome/applications/url-handlers/mailto")

Changed in firefox:
assignee: nobody → mozilla-bugs
importance: Undecided → Medium
status: Unconfirmed → Needs Info
Changed in firefox:
status: Unknown → Rejected
Revision history for this message
rschlitz (rschlitz) wrote : Re: [Bug 113632] Re: firefox mailto: and file->send link do not work

Kubuntu 7.04 default kde with system settings: default email client
mozilla-thunderbird and default web browser firefox. Interesting since
previous versions showed correct behavior. Thanks for the link.

On 5/10/07, Jeremy Teale <email address hidden> wrote:
>
> Thanks for reporting.
> I'm assuming you're using KDE, is that correct?
> Please see this:
> http://kb.mozillazine.org/Default_mail_client#Linux_.28KDE.29
>
> I'll not close this as it seems that Firefox shouldn't need this kind of
> tweaking.
>
> --
> firefox mailto: and file->send link do not work
> https://bugs.launchpad.net/bugs/113632
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
Henrik Nilsen Omma (henrik) wrote :

When upstream has rejected the issue we are not likely to fix it and carry a delta indefinitely. The right place to lobby for this change would be upstream mozilla.

Changed in firefox:
status: Needs Info → Rejected
Revision history for this message
Schmirrwurst (schmirrwurst) wrote :

I experience the same issue under Gutsy 7.10...
option network.protocol-handler.external.mailto is set to true

Revision history for this message
banebab (banebab) wrote :

In case someone is looking to get this functionality, the solution is published here:
http://opensource.weblogsinc.com/search/?q=firefox
...simple....and it works!!!! (in Feisty, at least).

Cheers.

Revision history for this message
banebab (banebab) wrote :

Ooops!......It is basically the same one already pointed out by Jeremy Teale (only done in different way). Sorry.

Revision history for this message
In , Kevin Brosnan (kbrosnan) wrote :

*** Bug 434027 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Ladislav Nesnera (nesnera) wrote :

(In reply to comment #8)
> There is an easy workaround: add this to about:config.
> network.protocol-handler.app.mailto = /usr/bin/thunderbird
> However, there really ought to be a GUI for this.
>
> This bug is most definitely valid, and it is ludicrous that, by default,
> Firefox doesn't pair with thunderbird!
>

This technique works for me in FF 2.x. I'm use FF 3 rc1 with the same setting for network.protocol-handler.app.mailto and it doesn't work :( (I have Kmail)

Changed in firefox:
importance: Unknown → Medium
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