LAN and USB ports affected with 64bit OS only.

Bug #1127501 reported by davidnielson
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Built a new rig to run a 64bit Bodhi Linux install. The new machine has a Gigabyte GA-990FXA-UD3 (rev 3.0) mobo, FX4100 proc, Live 64bit Bodhi CD and noticed that I could not get to the internet. Spent a while determining that the network and my ISP were in working order. Rebooted the machine with 12.04 Ubuntu (64bit) live dvd and same thing. Tried several other distros until I found an Xubuntu version that worked. However, after working with it for a while, I found that it was a 32bit version not a 64 bit. So I tested this with several 32bit vs. 64bit. It appears that I cannot get LAN ports or most of the 2.0 ports and none of the 3.0 USB ports with a 64bit install of every distro that I tried (about 7 different distros, including Fedora and OpenSUSE). With a 32bit version, everything works great. All ports are available and the LAN works flawlessly.

All distros recognize all the equipment and controllers the same. The Realtek 8169 driver is used in both 32bit and 64bit kernels. I am stumped as to why 64bit runs differently (and incorrectly) on my 64bit system but the 32bit system works perfectly.

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1127501

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
davidnielson (david9708)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
davidnielson (david9708) wrote :

I am unable to do this because I have no LAN and only one USB port available when I run it in 64 bit (using a Live CD). However, if there are commands that I can run and copy the text to a USB drive I think I can figure a way to get them from the computer to the USB drive, then post them on Launchpad via my 32 bit install of Bodhi.

Thanks for any help you can lend me in resolving this issue.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.8 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.8-raring/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
davidnielson (david9708) wrote : Re: [Bug 1127501] Re: LAN and USB ports affected with 64bit OS only.

I do not have LAN or USB ports when the 64bit OS is running. Is there a
distro that has the newest (upstream) kernel already included? If not, is
there a way to slipstream a newer kernel into an existing distro like Bodhi
( that has nearly no apps installed )? If so, can you point me to some
documentation to do this?

-Thanks

On Tue, Feb 19, 2013 at 3:30 PM, Joseph Salisbury <
<email address hidden>> wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.8 kernel[0] (Not a kernel in the daily directory) and install both
> the linux-image and linux-image-extra .deb packages.
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.8-raring/
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1127501
>
> Title:
> LAN and USB ports affected with 64bit OS only.
>
> Status in “linux” package in Ubuntu:
> Confirmed
>
> Bug description:
> Built a new rig to run a 64bit Bodhi Linux install. The new machine
> has a Gigabyte GA-990FXA-UD3 (rev 3.0) mobo, FX4100 proc, Live 64bit
> Bodhi CD and noticed that I could not get to the internet. Spent a
> while determining that the network and my ISP were in working order.
> Rebooted the machine with 12.04 Ubuntu (64bit) live dvd and same
> thing. Tried several other distros until I found an Xubuntu version
> that worked. However, after working with it for a while, I found that
> it was a 32bit version not a 64 bit. So I tested this with several
> 32bit vs. 64bit. It appears that I cannot get LAN ports or most of
> the 2.0 ports and none of the 3.0 USB ports with a 64bit install of
> every distro that I tried (about 7 different distros, including Fedora
> and OpenSUSE). With a 32bit version, everything works great. All
> ports are available and the LAN works flawlessly.
>
> All distros recognize all the equipment and controllers the same. The
> Realtek 8169 driver is used in both 32bit and 64bit kernels. I am
> stumped as to why 64bit runs differently (and incorrectly) on my 64bit
> system but the 32bit system works perfectly.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1127501/+subscriptions
>

Revision history for this message
davidnielson (david9708) wrote : hey
Revision history for this message
penalvch (penalvch) wrote :

davidnielson, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

tags: added: adm64 needs-kernel-logs needs-upstream-testing precise regression-potential
tags: added: amd64
removed: adm64
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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