[HP Compaq 6730s] No sound after suspend

Bug #1124984 reported by chatmoa
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

the problem is that after initial boot, sound works fine, but after suspend-resume, sound stops working.

cat /proc/version_signature
Ubuntu 3.5.0-23.35-generic 3.5.7.2

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-23-generic 3.5.0-23.35
ProcVersionSignature: Ubuntu 3.5.0-23.35-generic 3.5.7.2
Uname: Linux 3.5.0-23-generic x86_64
ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: invite 2194 F.... pulseaudio
 /dev/snd/pcmC0D0p: invite 2194 F...m pulseaudio
Date: Thu Feb 14 09:48:37 2013
HibernationDevice: RESUME=UUID=f3d54cb9-8f28-49ed-b355-dd01eeffdf67
MachineType: Hewlett-Packard HP Compaq 6730s
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcFB:
 0 inteldrmfb
 1 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic root=UUID=aba88aeb-3bc4-40c2-ab93-4bbe584524f4 ro splash vga=791 quiet quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-23-generic N/A
 linux-backports-modules-3.5.0-23-generic N/A
 linux-firmware 1.95
SourcePackage: linux
UpgradeStatus: Upgraded to quantal on 2012-10-27 (110 days ago)
WpaSupplicantLog:

dmi.bios.date: 03/12/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PZU Ver. F.0C
dmi.board.name: 30E8
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 94.1C
dmi.chassis.asset.tag: CNU9130Z39
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZUVer.F.0C:bd03/12/2009:svnHewlett-Packard:pnHPCompaq6730s:pvrF.0C:rvnHewlett-Packard:rn30E8:rvrKBCVersion94.1C:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6730s
dmi.product.version: F.0C
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
chatmoa (jpherbien) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: No sound after suspend

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.8 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.8-rc7-raring/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
chatmoa (jpherbien) wrote :

I've tested with 3.8-rc7-raring
eric@bilbo:~$ uname -a
Linux bilbo 3.8.0-030800rc7-generic #201302081635 SMP Fri Feb 8 21:36:17 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

when resume from suspend, sound still stop working
and the worst is that cpu fan runs at full speed ...

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: kernel-bug-exists-upstream
Revision history for this message
penalvch (penalvch) wrote :

chatmoa, as per http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3687786&prodTypeId=321957&prodSeriesId=3687778&swLang=13&taskId=135&swEnvOID=4060#120 an update is available for your BIOS (F.20). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

tags: added: bios-outdated-f.20 needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
summary: - No sound after suspend
+ [HP Compaq 6730s] No sound after suspend
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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