XSane Image Scanning doesnt work

[Donny Vitucci]

Printer Model: HP L7680 AIO
OS: Ubuntu 12.10
64bits
USB connected Network and Wireless
Below is the output from doing 'hp-check'

HP Linux Imaging and Printing System (ver. 3.12.11)
Dependency/Version Check Utility ver. 15

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

Saving output in log file: /home/donny/hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.5.0-24-generic #37-Ubuntu SMP Thu Feb 7 01:50:30 UTC 2013 GNU/Linux
 Host: donny-MS-7529
 Proc: 3.5.0-24-generic #37-Ubuntu SMP Thu Feb 7 01:50:30 UTC 2013 GNU/Linux
 Distribution: ubuntu 12.10

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.12.11
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 12.10 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.12.11

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.12.11
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.11
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 02/12/2013 17:33:20
version = 3.12.11

[upgrade]
latest_available_version = 3.12.11
notify_upgrade = true
last_upgraded_time = 1360705920.58058
pending_upgrade_time = 0

[last_used]
device_uri = "hp:/usb/Officejet_Pro_L7600?serial=MY72N250WF"
printer_name = Officejet_Pro_L7600
working_dir = .

[settings]
systray_visible = 0
systray_messages = 0

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

 gs Ghostscript REQUIRED 7.05 9.06 OK -
 network Network-wget OPTIONAL - 1.13.4 OK -
 dbus DBus REQUIRED - 1.6.4 OK -
 scanimage Shell-Scanning OPTIONAL 1.0 1.0.23 OK -
 policykit Admin-Policy-framework OPTIONAL - 0.104 OK -
 xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
 cups CUPS REQUIRED 1.1 1.6.1 OK 'CUPS Scheduler is running'

-------------------------
| General Dependencies |
-------------------------

 reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK -
 libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
 pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.3 OK -
 libjpeg JPEG-Lib REQUIRED - - OK -
 libpthread POSIX-Threads-Lib REQUIRED - 2.15 OK -
 python-dbus Python-DBUS REQUIRED 0.80.0 1.1.1 OK -
 python-devel Python-SDK REQUIRED 2.2 2.7.3 OK -
 pyqt4 Python-Qt4 REQUIRED 4.0 4.9.3 OK -
 cups-devel CUPS-SDK REQUIRED - 1.6.1 OK -
 sane-devel SANE-SDK REQUIRED - 1.0.23 OK -
 libusb USB-Lib REQUIRED - 1.0 OK -
 sane Scan-Lib REQUIRED - 1.0.23 OK -
 cups-image CUPS-Image-Lib REQUIRED - 1.6.1 OK -
 libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
 python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
 python-notify Desktop-notifications OPTIONAL - - OK -

------------------------------
| Compile Time Dependencies |
------------------------------

 gcc gcc-Compiler REQUIRED - 4.7.2 OK -
 libtool Build-tools REQUIRED - 2.4.2 OK -
 make GNU-Build-tools REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

 cupsext CUPS-Extension REQUIRED - 3.12.11 OK -
 pcardext PhotoCard-Extension REQUIRED - 3.12.11 OK -
 hpmudext IO-Extension REQUIRED - 3.12.11 OK -

-----------------------
| Scan Configuration |
-----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.12.11 OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.12.11 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/usb/Officejet_Pro_L7600?serial=MY72N250WF' is a Hewlett-Packard Officejet_Pro_L7600 all-in-one

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  --------------------------------------------- -----------------------------------
  hp:/usb/Officejet_Pro_L7600?serial=MY72N250WF HP Officejet Pro L7600

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Officejet_Pro_L7600
-------------------
Type: Printer
Device URI: hp:/usb/Officejet_Pro_L7600?serial=MY72N250WF
PPD: /etc/cups/ppd/Officejet_Pro_L7600.ppd
PPD Description: HP Officejet Pro l7600, hpcups 3.12.6
Printer ready to printr Officejet_Pro_L7600 is idle. enabled since Tue 12 Feb 2013 04:58:24 PM EST
Communication status: Good

Officejet_Pro_L7600_fax
-----------------------
Type: Fax
Device URI: hpfax:/usb/Officejet_Pro_L7600?serial=MY72N250WF
PPD: /etc/cups/ppd/Officejet_Pro_L7600_fax.ppd
PPD Description: HP Fax hpcups
Printer status: printer Officejet_Pro_L7600_fax is idle. enabled since Sun 10 Feb 2013 02:40:58 PM EST
Communication status: Good

--------------
| PERMISSION |
--------------

groups user-groups Required - - OK donny lp sudo lpadmin scanner

USB Officejet_Pro_L7600 Required - - OK Node:'/dev/bus/usb/001/004' Perm:' root lp rw- rw- rw- rw- r--'

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None

Total Errors: 0
Total Warnings: 0

No errors or warnings.

Done.
user@user-MS-0000:~$

Now, when I use Xsane image scanning program or Skanlite the error I recieve is:

Failed to open device `hpaio:/usb/Officejet_Pro_L7600?serial=MY72N250WF`; End of file reached.

Obviously, what I would like to happen is it scans, but it does not...I have tried Simple scan as well-no dice...
The HPlip software works in every other way. Printing, aligning heads, cleaning heads, etc. Am desperate for a solution. My friend is extreme tech and he installed OS with VMware and it is baffling him.

Please Help!

Duckman561
Donny

[Amarnath Chitumalla (amarnath-chitumalla)]

Hi,

Solution 1:-

     $ ls -l /usr/lib/sane/libsane-hpaio*
     --> if no files present

    $ ls -l /usr/lib64/sane/libsane-hpaio*
     --> file present, then copy into /usr/lib/sane folder as follows.

    $ sudo cp /usr/lib64/sane/libsane-hpaio* /usr/lib/sane/

If above solution doesn't work, can you please run following command and provide more logs to analyse further.

$sudo cp /dev/null >/var/log/syslog
$ hp-scan -g 2>&1 |tee scan.log

Send us "/var/log/syslog", scan.log files.

Thanks & Regards,
Amarnath