[ThinkPad W520] usb 3.0 fails to mount possibly related to xhci_hcd

[JoshuaPurcell]

release: Ubuntu 12.10 64-bit

Mounting a USB 3.0 drive works occasionally, but it will randomly fail to mount when inserting the drive into the USB slot with the following messages in the log:

http://pastebin.com/2BegUaKf

The log returns the following messages if the USB drive mounts successfully:

http://pastebin.com/Ue7GcCA4

Other bugs which may be related:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/775543

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-23-generic 3.5.0-23.35
ProcVersionSignature: Ubuntu 3.5.0-23.35-generic 3.5.7.2
Uname: Linux 3.5.0-23-generic x86_64
ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: joshua 2258 F.... pulseaudio
 /dev/snd/pcmC0D0p: joshua 2258 F...m pulseaudio
Date: Sun Feb 10 00:45:31 2013
HibernationDevice: RESUME=UUID=59b89883-e27b-4252-830a-e1a110c2d6f1
InstallationDate: Installed on 2013-02-05 (5 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: LENOVO 4282AD4
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic root=UUID=568506e6-8ae9-4358-a351-f40be815002e ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-23-generic N/A
 linux-backports-modules-3.5.0-23-generic N/A
 linux-firmware 1.95
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/02/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8BET54WW (1.34 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4282AD4
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8BET54WW(1.34):bd11/02/2011:svnLENOVO:pn4282AD4:pvrThinkPadW520:rvnLENOVO:rn4282AD4:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4282AD4
dmi.product.version: ThinkPad W520
dmi.sys.vendor: LENOVO

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.8 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.8-rc7-raring/

[JoshuaPurcell (joshua-purcell)]

I'm currently running the latest kernel version 3.8.0-030800rc7-generic as you suggested Joseph. I will continue to test for a couple of days since the issue happens sporadically... I'll post any updates soon. So far all is good:

http://pastebin.com/0QX5ZTvC

[JoshuaPurcell (joshua-purcell)]

Changing status to confirmed and adding the tag 'kernel-fixed-upstream' as suggested by Joseph. Upgrading to the 3.8-rc7 kernel seemed to solve the issue... no issues showed up after numerous tests.

[penalvch (penalvch)]

Joshua Purcell, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]