laserjet M1132 MFP does not print even with hplip 3.12.2

Bug #1114199 reported by Tobias Schimpf
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Unassigned

Bug Description

Print ist not printing afert installing hplip 3.12.2
and runnig sudo hp-setup (found printer on usb device)
and hp-pluin
Queue bings connection error but when I swich off the printer the Ubuntu detects a missing connection on usb-device.

see teh install report
tobias@Tobias:~$ hp-check -t

HP Linux Imaging and Printing System (ver. 3.12.2)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2011-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux Tobias 3.2.0-37-powerpc64-smp #58-Ubuntu SMP Thu Jan 24 19:43:28 UTC 2013 ppc64 ppc64 ppc64 GNU/Linux

Distribution:
ubuntu 12.04

Checking Python version...
OK, version 2.7.3 installed

Checking PyQt 4.x version...
OK, version 4.9.1 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.5.3
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 1.0.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.12.2 currently installed in '/usr/local/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.12.2

[dirs]
home=/usr/local/share/hplip
run=/var/run
ppd=/usr/local/share/ppd/HP
ppdbase=/usr/local/share/ppd
doc=/usr/local/share/doc/hplip-3.12.2
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/local/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.2
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1354352197
pending_upgrade_time = 0
latest_available_version = 3.12.11

[last_used]
device_uri = "hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c"
printer_name = HP_LaserJet_Professional_M1132_MFP
working_dir = .

[settings]
systray_visible = 0
systray_messages = 0

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[scan_plugins]
bb_marvell.so = Present
bb_soapht.so = Present
bb_soap.so = Present

[fax_plugins]
fax_marvell.so = Present

[print_plugins]
lj.so = Present

[installation]
date_time = 03.02.2013 10:55:09
version = 3.12.2

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- --------------------------------
  hp:/usb/HP_LaserJet_Professional HP LaserJet Professional M1132
  _M1132_MFP?serial=000000000QH65C MFP
  BVSI1c

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

HP_LaserJet_Professional_M1132_MFP
----------------------------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c
PPD: /etc/cups/ppd/HP_LaserJet_Professional_M1132_MFP.ppd
PPD Description: HP LaserJet Professional m1132 MFP, hpcups 3.12.11, requires proprietary plugin
Printer status: printer HP_LaserJet_Professional_M1132_MFP is idle. enabled since So 03ready to print6:20 CET
Required plug-in status: Installed
Communication status: Good

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c' is a Hewlett-Packard HP_LaserJet_Professional_M1132_MFP all-in-one

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x42a at 001:007:
    Device URI: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c
    Device node: /dev/bus/usb/001/007
    Mode: 0660
getfacl: Entferne f?hrende '/' von absoluten Pfadnamen
# file: dev/bus/usb/001/007
# owner: root
# group: lp
user::rw-
user:tobias:rw-
group::rw-
mask::rw-
other::---

---------------
| USER GROUPS |
---------------

tobias adm lp cdrom sudo dip plugdev lpadmin sambashare

-----------
| SUMMARY |
-----------

No errors or warnings.

Done.

... and the testpage
tobias@Tobias:~$ hp-testpage -g

HP Linux Imaging and Printing System (ver. 3.12.2)
Testpage Print Utility ver. 6.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-testpage[5523]: debug: getPrinterName(None, None, ('hp',), None)
hp-testpage[5523]: debug: Mode=1
hp-testpage[5523]: debug: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c: back_end:hp is_hp:True bus:usb model:HP_LaserJet_Professional_M1132_MFP serial:000000000QH65CBVSI1c dev_file: host: zc: port:1
hp-testpage[5523]: debug: Cache miss: hp_laserjet_professional_m1132_mfp
hp-testpage[5523]: debug: Reading file: /usr/local/share/hplip/data/models/models.dat
hp-testpage[5523]: debug: Searching for section [hp_laserjet_professional_m1132_mfp] in file /usr/local/share/hplip/data/models/models.dat
hp-testpage[5523]: debug: Found section [hp_laserjet_professional_m1132_mfp] in file /usr/local/share/hplip/data/models/models.dat
hp-testpage[5523]: debug: [u'HP_LaserJet_Professional_M1132_MFP']
Using printer: HP_LaserJet_Professional_M1132_MFP

hp-testpage[5523]: debug: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c: back_end:hp is_hp:True bus:usb model:HP_LaserJet_Professional_M1132_MFP serial:000000000QH65CBVSI1c dev_file: host: zc: port:1
hp-testpage(UI)[5523]: debug: Loading user settings...
hp-testpage(UI)[5523]: debug: FAB command: /usr/local/bin/hp-fab
hp-testpage(UI)[5523]: debug: Scan command: /usr/bin/xsane -V %SANE_URI%
hp-testpage(UI)[5523]: debug: Auto refresh: False
hp-testpage(UI)[5523]: debug: Auto refresh rate: 30
hp-testpage(UI)[5523]: debug: Auto refresh type: 1
hp-testpage(UI)[5523]: debug: Systray visible: 0
hp-testpage(UI)[5523]: debug: Systray messages: 0
hp-testpage(UI)[5523]: debug: Last used device URI: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c
hp-testpage(UI)[5523]: debug: Last used printer: HP_LaserJet_Professional_M1132_MFP
hp-testpage(UI)[5523]: debug: Working directory: .
hp-testpage(UI)[5523]: debug: Starting GUI loop...
hp-testpage(UI)[5523]: debug: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c: back_end:hp is_hp:True bus:usb model:HP_LaserJet_Professional_M1132_MFP serial:000000000QH65CBVSI1c dev_file: host: zc: port:1
hp-testpage(UI)[5523]: debug: Saving user settings...
hp-testpage(UI)[5523]: debug: Device URI: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c
hp-testpage(UI)[5523]: debug: Printer: HP_LaserJet_Professional_M1132_MFP
hp-testpage(UI)[5523]: debug: Connecting to com.hplip.StatusService (try #1)...
hp-testpage(UI)[5523]: debug: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c: back_end:hp is_hp:True bus:usb model:HP_LaserJet_Professional_M1132_MFP serial:000000000QH65CBVSI1c dev_file: host: zc: port:1
hp-testpage(UI)[5523]: debug: URI: backend=hp, is_hp=True, bus=usb, model=HP_LaserJet_Professional_M1132_MFP, serial=000000000QH65CBVSI1c, dev=, host=, port=1
hp-testpage(UI)[5523]: debug: Model/UI model: HP_LaserJet_Professional_M1132_MFP/HP LaserJet Professional m1132 MFP
hp-testpage(UI)[5523]: debug: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c: back_end:hp is_hp:True bus:usb model:HP_LaserJet_Professional_M1132_MFP serial:000000000QH65CBVSI1c dev_file: host: zc: port:1
hp-testpage(UI)[5523]: debug: Re-reading CUPS printer queue information.
hp-testpage(UI)[5523]: debug: Opening device: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c (not for printing)
hp-testpage(UI)[5523]: debug: I/O mode=1
hp-testpage(UI)[5523]: debug: device-id=1
hp-testpage(UI)[5523]: debug: Opened device: hp (backend=hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c, is_hp=True, bus=usb, model=HP_LaserJet_Professional_M1132_MFP, dev=, serial=000000000QH65CBVSI1c, host=, port=1)
hp-testpage(UI)[5523]: debug: Type 8: LJ PJL
hp-testpage(UI)[5523]: debug: Closing device...
hp-testpage(UI)[5523]: debug: Result-code = 0
hp-testpage(UI)[5523]: debug: Opening device: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c (for printing)
hp-testpage(UI)[5523]: debug: I/O mode=1
hp-testpage(UI)[5523]: debug: device-id=1
hp-testpage(UI)[5523]: debug: Opened device: hp (backend=hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c, is_hp=True, bus=usb, model=HP_LaserJet_Professional_M1132_MFP, dev=, serial=000000000QH65CBVSI1c, host=, port=1)
hp-testpage(UI)[5523]: debug: Opening PRINT channel...
hp-testpage(UI)[5523]: debug: channel-id=2
hp-testpage(UI)[5523]: debug: Writing 37 bytes to channel 2 (device-id=1)...
hp-testpage(UI)[5523]: debug: Result code=0
hp-testpage(UI)[5523]: debug: Reading channel 2 (device-id=1, bytes_to_read=1024, allow_short=True, timeout=5)...
hp-testpage(UI)[5523]: debug: Result code=0
hp-testpage(UI)[5523]: debug: Allowed short read of 72 of 1024 bytes complete.
hp-testpage(UI)[5523]: debug: Returned 72 total bytes in buffer.
hp-testpage(UI)[5523]: debug: Closing device...
hp-testpage(UI)[5523]: debug: Closing PRINT channel...
hp-testpage(UI)[5523]: debug: Result-code = 0
hp-testpage(UI)[5523]: debug: PJL return::
@PJL INFO STATUS
CODE=10001
DISPLAY="> 1 (1-99) *"
ONLINE=TRUE

hp-testpage(UI)[5523]: debug: Code = 10001
hp-testpage(UI)[5523]: debug: Error code = 10001
hp-testpage(UI)[5523]: debug: Mapped PJL error code 10001 to status code 1000
hp-testpage(UI)[5523]: debug: Agent: health=0, level=100, trigger=0
hp-testpage(UI)[5523]: debug: Status code = 1000
hp-testpage(UI)[5523]: debug: {'in-tray2': 1, 'top-door': 1, 'in-tray1': 1, 'agents': [{'level-trigger': 0, 'health': 0, 'kind': 4, 'type': 1, 'level': 100}], 'status-code': 1000, 'duplexer': 0, 'supply-door': 1, 'photo-tray': 0, 'media-path': 1, 'revision': 254}
hp-testpage(UI)[5523]: debug: Sending event 1000 to hpssd...
hp-testpage(UI)[5523]: debug: {'dev-file': '', 'cups-printers': ['HP_LaserJet_Professional_M1132_MFP'], 'status-desc': 'Idle', 'scan-uri': 'hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c', 'is-hp': True, 'host': '', 'in-tray1': 1, 'serial': '000000000QH65CBVSI1c', 'error-state': 0, 'device-state': 1, 'panel': 0, 'in-tray2': 1, 'device-uri': 'hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c', 'photo-tray': 0, 'panel-line1': '', 'panel-line2': '', 'back-end': 'hp', 'top-door': 1, 'port': 1, 'deviceid': 'MFG:Hewlett-Packard;MDL:HP LaserJet Professional M1132 MFP;CMD:ZJS,HBS,PJL,ACL,HTTP;CLS:PRINTER;DES:HP LaserJet Professional M1132 MFP;FWVER:20110526;', 'cups-uri': 'hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c', 'duplexer': 0, 'supply-door': 1, 'status-code': 1000, 'media-path': 1, 'revision': 254}
hp-testpage(UI)[5523]: debug: Device URI: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c
hp-testpage(UI)[5523]: debug: Printer: HP_LaserJet_Professional_M1132_MFP
hp-testpage(UI)[5523]: debug: Connecting to com.hplip.StatusService (try #1)...
hp-testpage(UI)[5523]: debug: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c: back_end:hp is_hp:True bus:usb model:HP_LaserJet_Professional_M1132_MFP serial:000000000QH65CBVSI1c dev_file: host: zc: port:1
hp-testpage(UI)[5523]: debug: URI: backend=hp, is_hp=True, bus=usb, model=HP_LaserJet_Professional_M1132_MFP, serial=000000000QH65CBVSI1c, dev=, host=, port=1
hp-testpage(UI)[5523]: debug: Model/UI model: HP_LaserJet_Professional_M1132_MFP/HP LaserJet Professional m1132 MFP
hp-testpage(UI)[5523]: debug: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c: back_end:hp is_hp:True bus:usb model:HP_LaserJet_Professional_M1132_MFP serial:000000000QH65CBVSI1c dev_file: host: zc: port:1
hp-testpage(UI)[5523]: debug: Re-reading CUPS printer queue information.
hp-testpage(UI)[5523]: debug: Opening device: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c (not for printing)
hp-testpage(UI)[5523]: debug: I/O mode=1
hp-testpage(UI)[5523]: debug: device-id=1
hp-testpage(UI)[5523]: debug: Opened device: hp (backend=hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c, is_hp=True, bus=usb, model=HP_LaserJet_Professional_M1132_MFP, dev=, serial=000000000QH65CBVSI1c, host=, port=1)
hp-testpage(UI)[5523]: debug: Type 8: LJ PJL
hp-testpage(UI)[5523]: debug: Closing device...
hp-testpage(UI)[5523]: debug: Result-code = 0
hp-testpage(UI)[5523]: debug: Opening device: hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c (for printing)
hp-testpage(UI)[5523]: debug: I/O mode=1
hp-testpage(UI)[5523]: debug: device-id=1
hp-testpage(UI)[5523]: debug: Opened device: hp (backend=hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c, is_hp=True, bus=usb, model=HP_LaserJet_Professional_M1132_MFP, dev=, serial=000000000QH65CBVSI1c, host=, port=1)
hp-testpage(UI)[5523]: debug: Opening PRINT channel...
hp-testpage(UI)[5523]: debug: channel-id=2
hp-testpage(UI)[5523]: debug: Writing 37 bytes to channel 2 (device-id=1)...
hp-testpage(UI)[5523]: debug: Result code=0
hp-testpage(UI)[5523]: debug: Reading channel 2 (device-id=1, bytes_to_read=1024, allow_short=True, timeout=5)...
hp-testpage(UI)[5523]: debug: Result code=0
hp-testpage(UI)[5523]: debug: Allowed short read of 72 of 1024 bytes complete.
hp-testpage(UI)[5523]: debug: Returned 72 total bytes in buffer.
hp-testpage(UI)[5523]: debug: Closing device...
hp-testpage(UI)[5523]: debug: Closing PRINT channel...
hp-testpage(UI)[5523]: debug: Result-code = 0
hp-testpage(UI)[5523]: debug: PJL return::
@PJL INFO STATUS
CODE=10001
DISPLAY="> 1 (1-99) *"
ONLINE=TRUE

hp-testpage(UI)[5523]: debug: Code = 10001
hp-testpage(UI)[5523]: debug: Error code = 10001
hp-testpage(UI)[5523]: debug: Mapped PJL error code 10001 to status code 1000
hp-testpage(UI)[5523]: debug: Agent: health=0, level=100, trigger=0
hp-testpage(UI)[5523]: debug: Status code = 1000
hp-testpage(UI)[5523]: debug: {'in-tray2': 1, 'top-door': 1, 'in-tray1': 1, 'agents': [{'level-trigger': 0, 'health': 0, 'kind': 4, 'type': 1, 'level': 100}], 'status-code': 1000, 'duplexer': 0, 'supply-door': 1, 'photo-tray': 0, 'media-path': 1, 'revision': 254}
hp-testpage(UI)[5523]: debug: Sending event 1000 to hpssd...
hp-testpage(UI)[5523]: debug: {'dev-file': '', 'cups-printers': ['HP_LaserJet_Professional_M1132_MFP'], 'status-desc': 'Idle', 'scan-uri': 'hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c', 'is-hp': True, 'host': '', 'in-tray1': 1, 'serial': '000000000QH65CBVSI1c', 'error-state': 0, 'device-state': 1, 'panel': 0, 'in-tray2': 1, 'device-uri': 'hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c', 'photo-tray': 0, 'panel-line1': '', 'panel-line2': '', 'back-end': 'hp', 'top-door': 1, 'port': 1, 'deviceid': 'MFG:Hewlett-Packard;MDL:HP LaserJet Professional M1132 MFP;CMD:ZJS,HBS,PJL,ACL,HTTP;CLS:PRINTER;DES:HP LaserJet Professional M1132 MFP;FWVER:20110526;', 'cups-uri': 'hp:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH65CBVSI1c', 'duplexer': 0, 'supply-door': 1, 'status-code': 1000, 'media-path': 1, 'revision': 254}
hp-testpage(UI)[5523]: debug: Printing file '/tmp/tmpBiejA1' to queue 'HP_LaserJet_Professional_M1132_MFP' (gzip=False, direct=False, raw=False, remove=True)
hp-testpage(UI)[5523]: debug: lpr -PHP_LaserJet_Professional_M1132_MFP -r /tmp/tmpBiejA1

logfilecapture does not work
 and produses following message

tobias@Tobias:~$ sudo -c hp-logcapture
usage: sudo [-D level] -h | -K | -k | -V
usage: sudo -v [-AknS] [-D level] [-g groupname|#gid] [-p prompt] [-u user name|#uid]
usage: sudo -l[l] [-AknS] [-D level] [-g groupname|#gid] [-p prompt] [-U user name] [-u user name|#uid] [-g
            groupname|#gid] [command]
usage: sudo [-AbEHknPS] [-C fd] [-D level] [-g groupname|#gid] [-p prompt] [-u user name|#uid] [-g groupname|#gid]
            [VAR=value] [-i|-s] [<command>]
usage: sudo -e [-AknS] [-C fd] [-D level] [-g groupname|#gid] [-p prompt] [-u user name|#uid] file ...
tobias@Tobias:~$ sudo hp-logcapture
[sudo] password for tobias:
sudo: hp-logcapture: Befehl nicht gefunden (Command not found)

It now three mont taht i#m waiteing for a solution
that quite a lot

Tobias Schimpf

Revision history for this message
Sanjay Kumar (sanjay-kumar14) wrote :

Hi,

Thanks for reporting the issue in HPLIP. To help us understand and analyze the issue please follow following things.
=> Download and install the latest HPLIP release (Latest is 3.13.2 and not 3.12.2) from
http://hplipopensource.com/hplip-web/install/install/index.html (automatic installer) or
http://hplipopensource.com/hplip-web/install/manual/index.html (manual installation, if automatic installer does not work)

=> Reconfigure print queue with the commands in the terminal mentioned below.
       => system-config-printer (remove all print queues)
      => su -c "hp-plugin"
             or
      => sudo hp-plugin (This will download right plugin)
       => hp-setup (It should not be run in a root mode. This command is adding print queue, make sure you select ppd name having "-ps" or "hpcups" substring)
=>Try printing now.

Revision history for this message
Tobias Schimpf (tobischimpf) wrote : Re: [Bug 1114199] Re: laserjet M1132 MFP does not print even with hplip 3.12.2
Download full text (25.1 KiB)

Hi thanks for this e-mail,

I will commennt your e-mail because the Introduction you genty gave
me did not work.
Am 26.02.2013 um 07:46 schrieb Sanjay Kumar:

> Hi,
>
> Thanks for reporting the issue in HPLIP. To help us understand and
> analyze the issue please follow following things.
> => Download and install the latest HPLIP release (Latest is 3.13.2
> and not 3.12.2) from
> http://hplipopensource.com/hplip-web/install/install/index.html
> (automatic installer) or
> http://hplipopensource.com/hplip-web/install/manual/index.html
> (manual installation, if automatic installer does not work)

> // 1.) I downloaded the latest hp-lip 3.13.2 and installed it
> sucsessfully //
>
> => Reconfigure print queue with the commands in the terminal
> mentioned below.
// 2.) I run the command below adn removed the queue //
> => system-config-printer (remove all print queues)

> => su -c "hp-plugin"
> or

// I used this command and typed my password, but after half an our
i interrupted the down load because there was no not reaktion. It
semed that the software got stuck in an endles loop.//
// I went to the hp-lip support where i found a page for manual
disable of the problem. I downloaded the two scripts an followed the
instructions. When running the script I notised the same error. //
// The software stucks in an endless loop. One curiosity I notitised
when running the script in The headder of the software in the terminal
stood " 32 bit x86 software". Well I run it on an PowerPC 64 bit
I gess that it migtht bee the problem. Can you please comple a version
for Powerpc?
> Basic system information:
> Linux Tobias 3.2.0-37-powerpc64-smp #58-Ubuntu SMP Thu Jan 24
> 19:43:28 UTC 2013 ppc64 ppc64 ppc64 GNU/Linux
>
> Distribution:
> ubuntu 12.04
>
> Checking Python version...
> OK, version 2.7.3 installed
>
> Checking PyQt 4.x version...
> OK, version 4.9.1 installed.
>
> Checking for CUPS...
> Status: scheduler is running
> Version: 1.5.3
> error_log is set to level: warn
>
> Checking for dbus/python-dbus...
> dbus daemon is running.
> python-dbus version: 1.0.0

Thanks a lot

> => sudo hp-plugin (This will download right plugin)

> => hp-setup (It should not be run in a root mode. This command
> is adding print queue, make sure you select ppd name having "-ps" or
> "hpcups" substring)
> =>Try printing now.
>
> --
> You received this bug notification because you are subscribed to the
> bug
> report.
> https://bugs.launchpad.net/bugs/1114199
>
> Title:
> laserjet M1132 MFP does not print even with hplip 3.12.2
>
> Status in HP Linux Imaging and Printing:
> New
>
> Bug description:
> Print ist not printing afert installing hplip 3.12.2
> and runnig sudo hp-setup (found printer on usb device)
> and hp-pluin
> Queue bings connection error but when I swich off the printer the
> Ubuntu detects a missing connection on usb-device.
>
> see teh install report
> tobias@Tobias:~$ hp-check -t
>
> HP Linux Imaging and Printing System (ver. 3.12.2)
> Dependency/Version Check Utility ver. 14.3
>
> Copyright (c) 2011-14 Hewlett-Packard Development Company, LP
> This...

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.