System freezes about every 15min with "ata1 is slow to respond, please be patient"

[Philipp_Stern]

I've got a Samsung Q35, just upgraded from Edgy to Feisty and Kernel 2.6.20-15. /var/log/messages gives the following during the freeze:

   Apr 22 11:45:12 aronia-laptop kernel: [ 3176.124000] res 40/00:03:00:00:00/00:00:00:00:00/b0 Emask 0x4 (timeout)
Apr 22 11:45:19 aronia-laptop kernel: [ 3183.124000] ata1: port is slow to respond, please be patient (Status 0xd0)
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.140000] ata1: soft resetting port
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.468000] ata1.00: ata_hpa_resize 1: sectors = 141398112, hpa_sectors = 156301488
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.468000] ata1.00: Host Protected Area detected.
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.468000] current size : 141398112 sectors (72395 MB)
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.468000] native size : 156301488 sectors (80026 MB)
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.476000] ata1.00: ata_hpa_resize 1: sectors = 141398112, hpa_sectors = 156301488
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.476000] ata1.00: Host Protected Area detected.
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.476000] current size : 141398112 sectors (72395 MB)
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.476000] native size : 156301488 sectors (80026 MB)
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.476000] ata1.00: configured for UDMA/100
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.640000] ata1.01: configured for UDMA/33
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.640000] ata1: EH complete
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.656000] SCSI device sda: 141398112 512-byte hdwr sectors (72396 MB)
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.656000] sda: Write Protect is off
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.656000] SCSI device sda: write cache: enabled, read cache: enabled, doesn't support DPO or FUA
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.656000] SCSI device sda: 141398112 512-byte hdwr sectors (72396 MB)
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.656000] sda: Write Protect is off
Apr 22 11:45:42 aronia-laptop kernel: [ 3206.656000] SCSI device sda: write cache: enabled, read cache: enabled, doesn't support DPO or FUA

[Marco Rodrigues (gothicx)]

Thanks for your report. Please attach your /var/log/dmesg

[Philipp_Stern (ich-philippstern)]

Thanks for your response. Here is /var/log/dmesg:

[ 0.003994] Brought up 2 CPUs
[ 0.052585] migration_cost=37
[ 0.052874] Booting paravirtualized kernel on bare hardware
[ 0.052975] Time: 12:00:39 Date: 03/22/107
[ 0.053004] NET: Registered protocol family 16
[ 0.053095] EISA bus registered
[ 0.053100] ACPI: bus type pci registered
[ 0.064250] PCI: PCI BIOS revision 2.10 entry at 0xfd883, last bus=5
[ 0.064252] PCI: Using configuration type 1
[ 0.064254] Setting up standard PCI resources
[ 0.069788] ACPI: Interpreter enabled
[ 0.069791] ACPI: Using IOAPIC for interrupt routing
[ 0.074065] ACPI: PCI Root Bridge [PCI0] (0000:00)
[ 0.074074] PCI: Probing PCI hardware (bus 00)
[ 0.075352] Boot video device is 0000:00:02.0
[ 0.075969] PCI quirk: region 1000-107f claimed by ICH6 ACPI/GPIO/TCO
[ 0.075974] PCI quirk: region 1180-11bf claimed by ICH6 GPIO
[ 0.077080] PCI: Transparent bridge - 0000:00:1e.0
[ 0.077148] PCI: Bus #06 (-#09) is hidden behind transparent bridge #05 (-#05) (try 'pci=assign-busses')
[ 0.077151] Please report the result to linux-kernel to fix this permanently
[ 0.077202] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0._PRT]
[ 0.080557] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.RP01._PRT]
[ 0.080813] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.RP02._PRT]
[ 0.081263] ACPI: PCI Interrupt Routing Table [\_SB_.PCI0.PCIB._PRT]
[ 0.081990] ACPI: PCI Interrupt Link [LNKA] (IRQs *11)
[ 0.082211] ACPI: PCI Interrupt Link [LNKB] (IRQs *10)
[ 0.082430] ACPI: PCI Interrupt Link [LNKC] (IRQs *5)
[ 0.082648] ACPI: PCI Interrupt Link [LNKD] (IRQs *5)
[ 0.082865] ACPI: PCI Interrupt Link [LNKE] (IRQs 11) *0, disabled.
[ 0.083082] ACPI: PCI Interrupt Link [LNKF] (IRQs *10)
[ 0.083306] ACPI: PCI Interrupt Link [LNKG] (IRQs *5)
[ 0.083523] ACPI: PCI Interrupt Link [LNKH] (IRQs *5)
[ 0.084675] ACPI: Power Resource [FN00] (off)
[ 0.084818] Linux Plug and Play Support v0.97 (c) Adam Belay
[ 0.084830] pnp: PnP ACPI init
[ 0.086697] pnp: PnP ACPI: found 10 devices
[ 0.086702] PnPBIOS: Disabled by ACPI PNP
[ 0.086740] PCI: Using ACPI for IRQ routing
[ 0.086743] PCI: If a device doesn't work, try "pci=routeirq". If it helps, post a report
[ 0.086748] PCI: Cannot allocate resource region 7 of bridge 0000:00:1c.1
[ 0.086750] PCI: Cannot allocate resource region 8 of bridge 0000:00:1c.1
[ 0.086753] PCI: Cannot allocate resource region 9 of bridge 0000:00:1c.1
[ 0.108150] NET: Registered protocol family 8
[ 0.108152] NET: Registered protocol family 20
[ 0.108566] PCI: Ignore bogus resource 6 [0:0] of 0000:00:02.0
[ 0.108572] PCI: Bridge: 0000:00:1c.0
[ 0.108575] IO window: 2000-2fff
[ 0.108582] MEM window: d4000000-d5ffffff
[ 0.108587] PREFETCH window: d0000000-d1ffffff
[ 0.108593] PCI: Bridge: 0000:00:1c.1
[ 0.108594] IO window: disabled.
[ 0.108600] MEM window: disabled.
[ 0.108604] PREFETCH window: disabled.
[ 0.108617] PCI: Bus 6, cardbus bridge: 0000:05:09.0
[ 0.108619] IO window: 00003000-000030ff
[ 0.108624] IO window: 00003400-000034ff
[ 0.108629] PREFETCH ...

[Philipp_Stern (ich-philippstern)]

Maybe the following information help: I am now working with Kernel 2.6.17, the problem is not occuring there. Additionally, I flashed my BIOS to a new version, but this only made the problem slightly worse. It occurs more often now in my opinion, but that's difficult to tell as it is not occuring regularly.

[Philipp_Stern (ich-philippstern)]

Another perhaps interesting fact: I discovered that as long as I have a CD in my CD-ROM drive the freezes don't occur...

[Pennywise (jens4444-deactivatedaccount)]

Hello, I'm new on launchpad. I write from Germany and use Kubuntu 7.10. I the same problems as Phillip.
Absolutly no prolems with using PCLinuxOS Kernel 2.6.18 or Kubuntu Edgy 6.10 on my system, but using Kubuntu Feisty Kernel 2.6.20 or Kubuntu Gutsy Kernel 2.6.22 show the problems above.
Trying to boot the Live-CD for installing the OS ends in the busybox after showing this Sata-Problems. When I Plug off my Sata.Drives, there is no positive effect on this problem-->Sata Controller!! I use an Asrock Board ConRoe1333-D667. Kernel 18 works up from 20 the problems occured?!

[israel garcia (ixxra)]

> Philipp_Stern wrote on 2007-05-05: (permalink)

>Another perhaps interesting fact: I discovered that as long as I have a CD in my CD-ROM drive the >freezes don't occur...

If you don't have a cdrom in the drive, removing the cdrom and sr_mod modules avoids the freezes too.

[Gareth Fitzworthington (mapping-gp-deactivatedaccount)]

Can anybody still experiencing this problem test the following possible solution?
http://linux-ata.org/faq.html#combined
The slow down as a result of the PATA/SATA combination may be causing at least some of the above mentioned problems.
This will probably only affect those with Intel chipsets.

[Launchpad Janitor (janitor)]

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[Launchpad Janitor (janitor)]

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

[Steve Conklin (sconklin)]

This bug report is being closed because we received no response to the previous inquiry for information. Please reopen if this is still an issue in the current Ubuntu release, Jaunty Jackalope 9.04. To reopen the bug, click on the current status, under the Status column, and change the status back to "New". Thanks.

[Patrice Secheresse (psecheresse)]

Since few days, I am trying run linux on my Aspire 9410, first with Fedora, then I tried Ubuntu latest version with the updates - 9.10 kernel 2.6.31-20-generic. I got the same error with both systems. The funny thing is that the trick of inserting a CD fix the problem!

[israel garcia (ixxra)]

Interestingly... i'm running ubuntu 9.10 (kernel 2.6.31.15) on a 32bit
machine and this is, almost, no longer an issue... since, sometimes, it
still happens (about once a month or so...)

On Wed, Mar 31, 2010 at 11:48 PM, Patrice Secheresse <
<email address hidden>> wrote:

> Since few days, I am trying run linux on my Aspire 9410, first with
> Fedora, then I tried Ubuntu latest version with the updates - 9.10
> kernel 2.6.31-20-generic. I got the same error with both systems. The
> funny thing is that the trick of inserting a CD fix the problem!
>
> --
> System freezes about every 15min with "ata1 is slow to respond, please be
> patient"
> https://bugs.launchpad.net/bugs/108860
> You received this bug notification because you are a direct subscriber
> of the bug.
>

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