AMD driver install fails silent when missing linux-headers-generic

Bug #1088266 reported by Sören Möller
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
software-properties (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When installing the "fglrx-updates" driver for AMD graphics hardware, from the "Additional Drivers" tab of "Software Sources", the install seems to succed, but after reboot, the window manager is not able to start. If one installs "linux-headers-generic" by apt-get before installing the graphics driver, it seems to work fine.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: software-properties-gtk 0.92.9
ProcVersionSignature: Ubuntu 3.5.0-19.30-generic 3.5.7
Uname: Linux 3.5.0-19-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
Date: Sun Dec 9 23:12:03 2012
InstallationDate: Installed on 2012-12-09 (0 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: software-properties
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Sören Möller (soerenmoeller2001) wrote :
Revision history for this message
Dave H (dave-hills-2009) wrote :

I have a HP Eny 6 1006sa sleekbook that has A6-4455M APU with Radeon HD 7500G Discrete-Class Graphics. For a fresh Ubuntu 12.10 install I additionally installed the fglrx video graphics drivers, on reboot I login and get just a desktop wall paper image with no Unity desk top. Unity fails to start from the command line. I looked at the dependencies for the fglrx driver and checked they were present using Synaptic. I noted two Kernel packages were missing. Installing these packages following a fresh 12.10 install enabled trouble free install of the fglrx and then fglrx updates graphics drivers. The two kenel packages missing were:

1) linux-generic Version 3.5.0.17.19
2) linux-headers-generic Version 3.5.0.17.19

My var/log/instal/syslog is attached. I noted the generic Kernel files are purged.

Also see http://www.divnut.com/Ubuntu/Screenshot_12p10_install_vrs_manifest.png

I've added this comment as its a serious Bug affecting many non-technical users. I note that bug #1070427 has been fixed for Precise but there is no mention as far I can tell if the fix is included for the current latest stable release 12.10? Please state if the fix has been rolled out for 12.10 updates.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-properties (Ubuntu):
status: New → Confirmed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.