Mute Hotkey works but does not mute the sound

[Lincoln Phillips]

Kubuntu 7.04 just installed fresh

when i press the mute key on my keyboard it displays the OSD but does not mute the sound that i am playing in amarok

97eaaac2ae21b06a99bcd8a416bbede0

this is the id from the Kubuntu Device Database

[Daniel T Chen (crimsun)]

Please read http://www.linux-sound.info/alsa/index.php?task=support and tell me the URL of the paste generated by the script linked from that page.

[Lincoln Phillips (lincolnep)]

i have also tried Kaffeine and VLC

[Lincoln Phillips (lincolnep)]

ALSA Information Script v 0.4

Kernel Version
--------------

2.6.20-gentoo

Linux fallen 2.6.20-gentoo #1 SMP PREEMPT Thu Feb 15 02:46:07 EST 2007 i686 Intel(R) Pentium(R) 4 CPU 3.00GHz GenuineIntel GNU/Linux

ALSA Version
------------

Driver version: 1.0.14rc2
Library version: 1.0.14rc2
Utilities version: 1.0.14rc2

Loaded ALSA modules
-------------------

snd_emu10k1
snd_cmipci
snd_usb_audio

Soundcards recognised by ALSA
-----------------------------

 0 [Live ]: EMU10K1 - SBLive 5.1 [SB0060]
                      SBLive 5.1 [SB0060] (rev.7, serial:0x80611102) at 0x9400, irq 17
 1 [CMI8738MC8 ]: CMI8738-MC8 - C-Media PCI CMI8738-MC8
                      C-Media PCI CMI8738-MC8 (model 68) at 0x9c00, irq 16
 2 [PCM2702 ]: USB-Audio - Burr-Brown Japan PCM2702
                      Burr-Brown Japan Burr-Brown Japan PCM2702 at usb-0000:00:1d.2-2, full speed

PCI Soundcards installed in the system
--------------------------------------

02:02.0 Multimedia video controller: Brooktree Corporation Bt878 Video Capture (rev 11)
02:02.1 Multimedia controller: Brooktree Corporation Bt878 Audio Capture (rev 11)
02:03.0 Multimedia audio controller: Creative Labs SB Live! EMU10k1 (rev 07)
02:04.0 Multimedia audio controller: C-Media Electronics Inc CM8738 (rev 10)

Advanced information - PCI Vendor/Device ID's
---------------------------------------------

Vendor id: 1102
Device id: 0002
Needed module: snd_emu10k1

Vendor id: 13f6
Device id: 0111
Needed module: snd_cmipci

Amixer output
-------------

Simple mixer control 'Master',0
  Capabilities: pvolume pswitch pswitch-joined
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [0.00dB] [on]
  Front Right: Playback 31 [100%] [0.00dB] [on]
Simple mixer control 'Headphone LFE',1
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Headphone',1
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 100
  Mono:
  Front Left: Playback 0 [0%] [-99999.99dB]
  Front Right: Playback 0 [0%] [-99999.99dB]
Simple mixer control 'Headphone Center',1
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Tone',0
  Capabilities: pswitch
  Playback channels: Front Left - Front Right
  Mono:
  Front Left: Playback [on]
  Front Right: Playback [on]
Simple mixer control 'Bass',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 40
  Front Left: 23 [58%]
  Front Right: 23 [58%]
Simple mixer control 'Treble',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 40
  Front Left: 31 [78%]
  Front Right: 31 [78%]
Simple mixer control '3D Control - Switch',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control '3D Control Sigmatel - Depth',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 3
  Mono: 0 [0%]
Simple mixer control '3D C...

[Lincoln Phillips (lincolnep)]

My bad this is a example

Linc

[Lincoln Phillips (lincolnep)]

i believe that this is what you wanted

http://pastebin.ca/452269

[Daniel T Chen (crimsun)]

You need to unmute 'Audigy Analog/Digital Output Jack'.

[Lincoln Phillips (lincolnep)]

there is no Audigy Analog/Digital Output Jack

the sound works but will not mute yet it shows the OSD (on screen display) that tell me that it has done it

i have also tried to put a global shortcut key that muted the master volume on kmix but that does not work ether

Thanks for you help

Linc

[Premier (premiersullivan)]

Hi, this might be related to https://bugs.launchpad.net/ubuntu/+source/alsa-lib/+bug/109457 or https://bugs.launchpad.net/ubuntu/+source/kdeutils/+bug/58751

For me its closely related to LFE. The computer surely "thinks" the sound is muted, however.

[Lincoln Phillips (lincolnep)]

yes that looks like the same bug

[Nick Ellery (nick.ellery)]

It unfortunately appears that this bug is not yet resolved. Does this issue still exist in the Hardy Heron 8.04 LTS release? If so, the Intrepid Ibex 8.10 Alpha2 is also scheduled for release today. It will appear at the following when available: http://www.ubuntu.com/testing/intrepid/alpha2 . It contains the actively developed 2.6.26 Ubuntu kernel. It would be great if you could test this upcoming release via a LiveCD and verify if the issue still exists. If so, please include the appropriate debugging information as outlined at https://wiki.ubuntu.com/DebuggingSoundProblems . Thanks in advance.

[Launchpad Janitor (janitor)]

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[xens (r-aviolat)]

This bug always exists on my Dell inspiron 510M, in the shortcut menu it detects the shortcut "XF86AudioMute" but pressing the button doesn't mute the sound.

Hope this bug'll be fixed asap :)

nico@nico-laptop:~$ lspci
00:00.0 Host bridge: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 02)
00:00.1 System peripheral: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 02)
00:00.3 System peripheral: Intel Corporation 82852/82855 GM/GME/PM/GMV Processor to I/O Controller (rev 02)
00:02.0 VGA compatible controller: Intel Corporation 82852/855GM Integrated Graphics Device (rev 02)
00:02.1 Display controller: Intel Corporation 82852/855GM Integrated Graphics Device (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #3 (rev 01)
00:1d.7 USB Controller: Intel Corporation 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 81)
00:1f.0 ISA bridge: Intel Corporation 82801DBM (ICH4-M) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801DBM (ICH4-M) IDE Controller (rev 01)
00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 01)
00:1f.6 Modem: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem Controller (rev 01)
01:01.0 CardBus bridge: Texas Instruments PCI4510 PC card Cardbus Controller (rev 02)
01:01.1 FireWire (IEEE 1394): Texas Instruments PCI4510 IEEE-1394 Controller
01:03.0 Network controller: Intel Corporation PRO/Wireless 2200BG [Calexico2] Network Connection (rev 05)
01:08.0 Ethernet controller: Intel Corporation 82801DB PRO/100 VE (MOB) Ethernet Controller (rev 81)
nico@nico-laptop:~$

[Nicolas Vandeput (nvdp-deactivatedaccount)]

Same problem here!

When I press vol+ or vol- the OSD shows up and the volume of the "master" channel changes correctly. And when I press mute, the OSD shows up, the master channel appears to be muted in gnome-volume-control, but the sound isn't muted at all...

I have Ubuntu 8.10.

[UnLuckyLuKE (zanchetta-luca)]

Same old problem here with pretty similar hardware and Intrepid Ibex. I also experienced some troubles with backlight brightness hotkeys.

My lspci -nn in attachment.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Triaged a while ago but has not had any updated comments for quite some time. Please let us know if this issue remains in the current Ubuntu release, http://www.ubuntu.com/getubuntu/download . If the issue remains, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]