ASUS U43F touchpad not detected

Bug #1086222 reported by Carlos S
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

'synaptiks' gives error "No touchpad found
No touchpad was found in this system. If the system has a touchpad, please make sure that the synaptics driver is properly installed and configured. "

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-19-generic 3.5.0-19.30
ProcVersionSignature: Ubuntu 3.5.0-19.30-generic 3.5.7
Uname: Linux 3.5.0-19-generic i686
ApportVersion: 2.6.1-0ubuntu7
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sosa 1690 F.... pulseaudio
Date: Mon Dec 3 20:48:59 2012
InstallationDate: Installed on 2012-01-06 (332 days ago)
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: ASUSTeK Computer Inc. U43F
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-19-generic root=UUID=4c52de16-3a45-4d08-8c4f-11522dfb6a17 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-19-generic N/A
 linux-backports-modules-3.5.0-19-generic N/A
 linux-firmware 1.95
SourcePackage: linux
UpgradeStatus: Upgraded to quantal on 2012-12-03 (0 days ago)
dmi.bios.date: 08/07/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 215
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U43
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: PEGATRON Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr215:bd08/07/2010:svnASUSTeKComputerInc.:pnU43F:pvr1.0:rvnPEGATRONCORPORATION:rnU43:rvr1.0:cvnPEGATRONComputerInc.:ct10:cvr1.0:
dmi.product.name: U43F
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Carlos S (csosa09) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: ASUS U43F touchpad not detected by kernel

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.7 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.7-rc8-raring/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Carlos S (csosa09) wrote :

No luck with 3.7 kernel

uname -r
3.7.0-030700rc8-generic

tags: added: kernel-bug-exists-upstream
Carlos S (csosa09)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Carlos S, as per http://support.asus.com/download.aspx?SLanguage=en&m=U43F&p=3&s=263&os=29&hashedid=DDYODBVDy72otwY4 an update is available for your BIOS (216). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

tags: added: bios-outdated-216 needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
summary: - ASUS U43F touchpad not detected by kernel
+ ASUS U43F touchpad not detected
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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