Libreoffice suite help is displayed in the incorrect language

Bug #1080509 reported by Star Man
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
New
Low
Unassigned

Bug Description

I'm using Ubuntu 12.10 amd64 for mac, Spanish interface, but Libreoffice suite help file shows up on English language.

WORKAROUND: remove libreoffice-help-en-us .

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: libreoffice (not installed)
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
Date: Sun Nov 18 19:46:22 2012
InstallationDate: Installed on 2012-11-06 (12 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64+mac (20121017.3)
MarkForUpload: True
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Star Man (starman-deactivatedaccount-deactivatedaccount-deactivatedaccount) wrote :
Revision history for this message
Star Man (starman-deactivatedaccount-deactivatedaccount-deactivatedaccount) wrote :

My Libreoffice version: 3.6.2.2

Revision history for this message
penalvch (penalvch) wrote :

Julian Urteaga, thank you for reporting this and helping make Ubuntu better. Could you please execute the following in a terminal, and post the results to this report:
apt-cache policy libreoffice-help-es

Changed in libreoffice (Ubuntu):
status: New → Incomplete
summary: - Libreoffice suite help is displayed in the incorrec language
+ Libreoffice suite help is displayed in the incorrect language
Revision history for this message
Star Man (starman-deactivatedaccount-deactivatedaccount-deactivatedaccount) wrote :

libreoffice-help-es:
  Instalados: 1:3.6.2~rc2-0ubuntu3
  Candidato: 1:3.6.2~rc2-0ubuntu3
  Tabla de versión:
 *** 1:3.6.2~rc2-0ubuntu3 0
        500 http://pe.archive.ubuntu.com/ubuntu/ quantal/main amd64 Packages
        100 /var/lib/dpkg/status

You're welcome!

Revision history for this message
penalvch (penalvch) wrote :

Julian Urteaga, thank you for providing the requested information. If you have the libreoffice-help-en package installed, could you please remove only it, restart LibreOffice, and comment if the help is still in English?

Revision history for this message
Star Man (starman-deactivatedaccount-deactivatedaccount-deactivatedaccount) wrote :

Sure! But please provide me instructions in order to do so.

Revision history for this message
penalvch (penalvch) wrote :

Julian Urteaga, run at the terminal:
sudo apt-get -y remove libreoffice-help-en

Revision history for this message
Star Man (starman-deactivatedaccount-deactivatedaccount-deactivatedaccount) wrote :

Done.
This message showed up:

Leyendo lista de paquetes... Hecho
Creando árbol de dependencias
Leyendo la información de estado... Hecho
E: No se ha podido localizar el paquete libreoffice-help-en

It says eror: libreoffice-help-en package wasn't found

Revision history for this message
penalvch (penalvch) wrote :

Julian Urteaga, thank you for providing the requested information. Could you please execute the following and post the results to this report:
sudo apt-get -y install apt-show-versions && apt-show-versions -r libreoffice*

Revision history for this message
Star Man (starman-deactivatedaccount-deactivatedaccount-deactivatedaccount) wrote :

Sure I can!
This is the result:

(Leyendo la base de datos ... 195426 ficheros o directorios instalados actualmente.)
Desempaquetando apt-show-versions (de .../apt-show-versions_0.19+nmu1_all.deb) ...
Procesando disparadores para man-db ...
Configurando apt-show-versions (0.19+nmu1) ...
** initializing cache. This may take a while **
libreoffice-base-core/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-calc/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-common/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-core/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-draw/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-emailmerge/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-gnome/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-gtk/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-help-en-us/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-help-es/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-impress/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-l10n-es/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-math/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-ogltrans/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-pdfimport/quantal uptodate 1.0.6+LibO3.6.2~rc2-0ubuntu3
libreoffice-presentation-minimizer/quantal uptodate 1.0.4+LibO3.6.2~rc2-0ubuntu3
libreoffice-presenter-console/quantal uptodate 1.1.1+LibO3.6.2~rc2-0ubuntu3
libreoffice-style-human/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-style-tango/quantal uptodate 1:3.6.2~rc2-0ubuntu3
libreoffice-templates/quantal uptodate 0.1.20120814-0ubuntu2
libreoffice-writer/quantal uptodate 1:3.6.2~rc2-0ubuntu3

Revision history for this message
penalvch (penalvch) wrote :

Julian Urteaga, thank you for providing the requested information. If you uninstall libreoffice-help-en-us does this change anything?

tags: added: likely-dup
Revision history for this message
Star Man (starman-deactivatedaccount-deactivatedaccount-deactivatedaccount) wrote :

Yes! It solved the issue. Now the suite help is displayed in the correct language.
Thank you very much.

penalvch (penalvch)
description: updated
Revision history for this message
penalvch (penalvch) wrote :

Marking Low due to easy WORKAROUND. This seems a duplicate of another bug report (same problem but for german?!), I just can't find it at this point.

Changed in libreoffice (Ubuntu):
importance: Undecided → Low
status: Incomplete → New
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