[H61M-DS2, ATI R6xx HDMI, Digital Out, HDMI] No sound at all

Bug #1073213 reported by karonka
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Firefox-Totem integration - no sound

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-32.51-generic-pae 3.2.30
Uname: Linux 3.2.0-32-generic-pae i686
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu14
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: aron1 1570 F.... pulseaudio
 /dev/snd/controlC0: aron1 1570 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xfbff8000 irq 42'
   Mixer name : 'Realtek ALC887-VD'
   Components : 'HDA:10ec0887,1458a002,00100302'
   Controls : 34
   Simple ctrls : 18
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xfbefc000 irq 43'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Tue Oct 30 17:59:15 2012
InstallationMedia: Ubuntu 12.04 "Precise" - Build i386 LIVE Binary 20120426-19:21
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=hu_HU.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Turks HDMI Audio [Radeon HD 6000 Series] - HD-Audio Generic
Symptom_DevicesInUse: 1570 1570 1243
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [H61M-DS2, ATI R6xx HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2011
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F1
dmi.board.name: H61M-DS2
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF1:bd07/22/2011:svnGigabyteTechnologyCo.,Ltd.:pnH61M-DS2:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnH61M-DS2:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: H61M-DS2
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
karonka (karonka) wrote :
madbiologist (me-again)
affects: alsa-driver (Ubuntu) → linux (Ubuntu)
Revision history for this message
madbiologist (me-again) wrote :

Thankyou for your bug report.

Support for Radeon HD 6000 series HDMI audio (other than the HD 6900 series) was only added in the upstream 3.5 kernel. The kernel in Ubuntu 12.10 "Quantal Quetzal" is based on the 3.5 kernel. However this support is disabled by default by the upstream kernel developers as it causes blank screens on a lot of systems. You can enable HDMI audio by adding "radeon.audio=1" to your GRUB boot options. See https://help.ubuntu.com/community/Grub2/Troubleshooting#Editing_the_GRUB_2_Menu_During_Boot for how to do this.

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1073213

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: needs-upstream-testing
Revision history for this message
madbiologist (me-again) wrote :

The problem is already well understood.

Changed in linux (Ubuntu):
status: Incomplete → New
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

karonka, as per http://www.gigabyte.us/products/product-page.aspx?pid=3970#bios an update is available for your BIOS (F4). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

tags: added: bios-outdated-f4 regression-potential
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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