8086:4222 Wireless fails to connect. - wlan0: deauthenticating from .. by local choice (reason=1)

Bug #1069519 reported by Tim Abell
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Just installed Ubuntu 12.10 on a Dell Latitude D430
Network manager repeatedly prompts for WPA2 password and never connects.
Was fine under Mint Debian edition, and with earlier versions of ubuntu.
Looks a bit like Bug #548992 so I tried disabling ipv6 to no avail.

Oct 21 21:00:09 lappy NetworkManager[797]: <info> (wlan0): supplicant interface state: disconnected -> scanning
Oct 21 21:00:12 lappy wpa_supplicant[910]: wlan0: SME: Trying to authenticate with 00:11:09:0d:97:ba (SSID='26highgate' freq=2452 MHz)
Oct 21 21:00:12 lappy kernel: [ 2265.693129] wlan0: authenticate with 00:11:09:0d:97:ba
Oct 21 21:00:12 lappy kernel: [ 2265.696814] wlan0: send auth to 00:11:09:0d:97:ba (try 1/3)
Oct 21 21:00:12 lappy kernel: [ 2265.699757] wlan0: authenticated
Oct 21 21:00:12 lappy NetworkManager[797]: <info> (wlan0): supplicant interface state: scanning -> authenticating
Oct 21 21:00:12 lappy wpa_supplicant[910]: wlan0: Trying to associate with 00:11:09:0d:97:ba (SSID='26highgate' freq=2452 MHz)
Oct 21 21:00:12 lappy NetworkManager[797]: <info> (wlan0): supplicant interface state: authenticating -> associating
Oct 21 21:00:12 lappy wpa_supplicant[910]: wlan0: Associated with 00:11:09:0d:97:ba
Oct 21 21:00:12 lappy kernel: [ 2265.704046] wlan0: associate with 00:11:09:0d:97:ba (try 1/3)
Oct 21 21:00:12 lappy kernel: [ 2265.706449] wlan0: RX AssocResp from 00:11:09:0d:97:ba (capab=0x431 status=0 aid=4)
Oct 21 21:00:12 lappy kernel: [ 2265.708955] wlan0: associated
Oct 21 21:00:12 lappy NetworkManager[797]: <info> (wlan0): supplicant interface state: associating -> associated
Oct 21 21:00:12 lappy NetworkManager[797]: <info> (wlan0): supplicant interface state: associated -> 4-way handshake
Oct 21 21:00:12 lappy kernel: [ 2265.900746] wlan0: deauthenticating from 00:11:09:0d:97:ba by local choice (reason=1)
Oct 21 21:00:13 lappy wpa_supplicant[910]: wlan0: CTRL-EVENT-DISCONNECTED bssid=00:00:00:00:00:00 reason=1
Oct 21 21:00:13 lappy kernel: [ 2265.918982] cfg80211: All devices are disconnected, going to restore regulatory settings
Oct 21 21:00:13 lappy kernel: [ 2265.918993] cfg80211: Restoring regulatory settings
Oct 21 21:00:13 lappy kernel: [ 2265.919002] cfg80211: Calling CRDA to update world regulatory domain
Oct 21 21:00:13 lappy NetworkManager[797]: <info> (wlan0): supplicant interface state: 4-way handshake -> disconnected
Oct 21 21:00:13 lappy kernel: [ 2265.928973] cfg80211: Ignoring regulatory request Set by core since the driver uses its own custom regulatory domain
Oct 21 21:00:13 lappy kernel: [ 2265.928982] cfg80211: World regulatory domain updated:
Oct 21 21:00:13 lappy kernel: [ 2265.928985] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
Oct 21 21:00:13 lappy kernel: [ 2265.928990] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
Oct 21 21:00:13 lappy kernel: [ 2265.928996] cfg80211: (2457000 KHz - 2482000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
Oct 21 21:00:13 lappy kernel: [ 2265.929000] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
Oct 21 21:00:13 lappy kernel: [ 2265.929005] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
Oct 21 21:00:13 lappy kernel: [ 2265.929009] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
Oct 21 21:00:17 lappy NetworkManager[797]: <warn> Activation (wlan0/wireless): association took too long.
Oct 21 21:00:17 lappy NetworkManager[797]: <info> (wlan0): device state change: config -> need-auth (reason 'none') [50 60 0]
Oct 21 21:00:17 lappy NetworkManager[797]: <warn> Activation (wlan0/wireless): asking for new secrets
Oct 21 21:00:18 lappy NetworkManager[797]: <info> (wlan0): supplicant interface state: disconnected -> inactive
---
ApportVersion: 2.6.1-0ubuntu3
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tim 2457 F.... pulseaudio
DistroRelease: Ubuntu 12.10
HibernationDevice: RESUME=UUID=caf838ec-2b41-4696-a8e8-29a53b3f4b50
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
MachineType: Dell Inc. Latitude D430
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-17-generic root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-17-generic N/A
 linux-backports-modules-3.5.0-17-generic N/A
 linux-firmware 1.95
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
Tags: quantal running-unity
Uname: Linux 3.5.0-17-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 07/28/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0XW629
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd07/28/2008:svnDellInc.:pnLatitudeD430:pvr:rvnDellInc.:rn0XW629:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude D430
dmi.sys.vendor: Dell Inc.

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1069519

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Tim Abell (tim-abell) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected quantal running-unity
description: updated
Revision history for this message
Tim Abell (tim-abell) wrote : BootDmesg.txt

apport information

Revision history for this message
Tim Abell (tim-abell) wrote : CRDA.txt

apport information

Revision history for this message
Tim Abell (tim-abell) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Tim Abell (tim-abell) wrote : IwConfig.txt

apport information

Revision history for this message
Tim Abell (tim-abell) wrote : Lspci.txt

apport information

Revision history for this message
Tim Abell (tim-abell) wrote : Lsusb.txt

apport information

Revision history for this message
Tim Abell (tim-abell) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Tim Abell (tim-abell) wrote : ProcEnviron.txt

apport information

Revision history for this message
Tim Abell (tim-abell) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Tim Abell (tim-abell) wrote : ProcModules.txt

apport information

Revision history for this message
Tim Abell (tim-abell) wrote : PulseList.txt

apport information

Revision history for this message
Tim Abell (tim-abell) wrote : UdevDb.txt

apport information

Revision history for this message
Tim Abell (tim-abell) wrote : UdevLog.txt

apport information

Revision history for this message
Tim Abell (tim-abell) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: Wireless fails to connect. - wlan0: deauthenticating from .. by local choice (reason=1)

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.7 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. Please only remove that one tag and leave the other tags. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.7-rc2-raring/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: needs-upstream-testing
Revision history for this message
Tim Abell (tim-abell) wrote :

Tested with 3.7.0-030700rc2-generic as requested. Same symptoms.

tags: added: kernel-bug-exists-upstream
removed: needs-upstream-testing
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Tim Abell, thank you for testing the mainline kernel. Could you please provide the information following https://wiki.ubuntu.com/Kernel/LinuxWireless#Bug_Report_Minimum_Requirement_Information ?

tags: added: kernel-bug-exists-upstream-v3.7-rc2-raring kernel-wifi
summary: - Wireless fails to connect. - wlan0: deauthenticating from .. by local
- choice (reason=1)
+ 8086:4222 Wireless fails to connect. - wlan0: deauthenticating from ..
+ by local choice (reason=1)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Tim Abell (tim-abell) wrote :

- What is the full computer model number
Dell Latitude D430

- If you update your BIOS to the newest version, does this change anything?
Not tried

- What wireless connection type are you using (e.g. 802.11n, 802.11g, etc.)?
802.11g

- Encryption Type (ex. WEP, WPA2-PSK TKIP/AES)?
WPA2-PSK

- MAC Filtering
No

- QoS/WMM
No

- Beacon Interval
Don't know

- Router Internal Firewall
None

- If you change any of the settings above does it change anything?
Not tried

- Does another wireless device tested with the AP have the same problem as the hardware you initially reported with?
No

- What is the distance of the wireless device from AP?
2ft

- What is the number and type of obstructions between your device and the AP?
Wooden desk

- If you bring the device close to the AP and eliminate obstructions, does this change anything?
Didn't try

- Does the issue occur with different APs?
Don't have any others

- Is it a regression (e.g. did the problem happen in a prior Ubuntu release)?
Yes

- Does compat-wireless provide a work around or solution following https://wiki.ubuntu.com/Kernel/LinuxWireless#Compat-wireless_in_Ubuntu? Please mention in your report the specific version you tested for compat-wireless from the Ubuntu repos and upstream.
Didn't try

- Does this problem occur in the newest mainline kernel following https://wiki.ubuntu.com/Kernel/MainlineBuilds? Please mention what specific version of the mainline kernel you tested with in your report.
Yes, see earlier response

- Does ndiswrapper provide a work around following https://help.ubuntu.com/community/WifiDocs/Driver/Ndiswrapper? Please mention what specific version of ndiswrapper you tested with, and a link to the Windows driver you used in your report.
Didn't try

- If ndiswrapper does not work for you, you are welcome to file a new bug report by executing at a terminal:
  ubuntu-bug ndiswrapper-utils-1.9
Didn't try

- For Broadcom wireless chipsets, does the proprietary Broadcom STA wireless driver provide a work around following https://help.ubuntu.com/community/BroadcomSTA%28Wireless%29? Please mention what specific version of Broadcom STA you tested with in your report.
Didn't understand a word of that

- For Realtek wireless chipsets:
Does the Realtek Backport PPA provide a work around following https://launchpad.net/~lexical/+archive/hwe-wireless? Please mention what specific version of the Realtek Backport PPA you tested with in your report.
n/a

- Does the upstream Realtek drivers downloaded from http://www.realtek.com.tw provide a work around? Please mention what specific version of the drivers you tested with in your report.
n/a

=====

Can I just add this is a *massive* and rather off-putting list of things to try, and I don't have the time to do all of this. If you have something more specific you want I'm more than happy to help.

I think I'm going to wipe the laptop again and try the LTS support release.

Revision history for this message
penalvch (penalvch) wrote :

Tim Abell, thank you for your comments. As per http://www.dell.com/support/drivers/us/en/19/Product/latitude-d430 an upgrade for your BIOS is available (A09). Could you please comment if upgrading this changes anything?

Revision history for this message
Tim Abell (tim-abell) wrote :

Sorry, too late, I literally just hit go on the install of 12.04 LTS. However I can confirm that the wireless works fine on the i386 12.04 live dvd on the same machine.

Revision history for this message
Tim Abell (tim-abell) wrote :

For the record the BIOS is A08, any particular reason I should upgrade it?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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