KARL Staff Can't Create Communities on OSPC KARL

Bug #1068692 reported by Nat Katin-Borland
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
KARL3
Invalid
High
Unassigned

Bug Description

OSPC has begun to use their KARL instance once again. Right now regular "KARL Staff" users can't add communities. Only "KARL Admin" users appear to be able to add communities. We need to figure out why KARL Staff aren't seeing their full set of permissions.

URL: https://karl.opensocietypolicycenter.org/communities/all_communities.html

description: updated
Changed in karl3:
importance: Undecided → High
Revision history for this message
Paul Everitt (paul-agendaless) wrote : Re: [Bug 1068692] [NEW] KARL Staff Can't Create Communities on OSPC KARL

OSPC is still at 6fu right?

Sent from my iPhone

On Oct 19, 2012, at 11:09 AM, Nat Katin-Borland <email address hidden> wrote:

> Public bug reported:
>
> OSPC has begun to use their KARL instance once again. Right now regular
> "KARL Staff" users can't add communities. Only "KARL Admin" users
> appear to be able to add communities. We need to figure out why KARL
> Staff aren't seeing their full set of permissions.
>
> URL:
> https://karl.opensocietypolicycenter.org/communities/all_communities.html
>
> ** Affects: karl3
> Importance: High
> Status: New
>
> ** Description changed:
>
> OSPC has begun to use their KARL instance once again. Right now regular
> "KARL Staff" users can't add communities. Only "KARL Admin" users
> appear to be able to add communities. We need to figure out why KARL
> Staff aren't seeing their full set of permissions.
> +
> + URL:
> + https://karl.opensocietypolicycenter.org/communities/all_communities.html
>
> ** Changed in: karl3
> Importance: Undecided => High
>
> --
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1068692
>
> Title:
> KARL Staff Can't Create Communities on OSPC KARL
>
> Status in KARL3:
> New
>
> Bug description:
> OSPC has begun to use their KARL instance once again. Right now
> regular "KARL Staff" users can't add communities. Only "KARL Admin"
> users appear to be able to add communities. We need to figure out why
> KARL Staff aren't seeing their full set of permissions.
>
> URL:
> https://karl.opensocietypolicycenter.org/communities/all_communities.html
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/1068692/+subscriptions

Revision history for this message
Paul Everitt (paul-agendaless) wrote :

As admin visit one if their profiles and see if they have KarlAdmin checked for groups.

Sent from my iPhone

On Oct 19, 2012, at 11:09 AM, Nat Katin-Borland <email address hidden> wrote:

> Public bug reported:
>
> OSPC has begun to use their KARL instance once again. Right now regular
> "KARL Staff" users can't add communities. Only "KARL Admin" users
> appear to be able to add communities. We need to figure out why KARL
> Staff aren't seeing their full set of permissions.
>
> URL:
> https://karl.opensocietypolicycenter.org/communities/all_communities.html
>
> ** Affects: karl3
> Importance: High
> Status: New
>
> ** Description changed:
>
> OSPC has begun to use their KARL instance once again. Right now regular
> "KARL Staff" users can't add communities. Only "KARL Admin" users
> appear to be able to add communities. We need to figure out why KARL
> Staff aren't seeing their full set of permissions.
> +
> + URL:
> + https://karl.opensocietypolicycenter.org/communities/all_communities.html
>
> ** Changed in: karl3
> Importance: Undecided => High
>
> --
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1068692
>
> Title:
> KARL Staff Can't Create Communities on OSPC KARL
>
> Status in KARL3:
> New
>
> Bug description:
> OSPC has begun to use their KARL instance once again. Right now
> regular "KARL Staff" users can't add communities. Only "KARL Admin"
> users appear to be able to add communities. We need to figure out why
> KARL Staff aren't seeing their full set of permissions.
>
> URL:
> https://karl.opensocietypolicycenter.org/communities/all_communities.html
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/1068692/+subscriptions

Revision history for this message
Nat Katin-Borland (nborland) wrote :

I believe OSPC is at 6FU. But why should KARLStaff need to have KARLAdmin checked? We just want them to have regular staff permissions, which includes the ability to create new communities...

Revision history for this message
Paul Everitt (paul-agendaless) wrote : Re: [Bug 1068692] KARL Staff Can't Create Communities on OSPC KARL

Sorry, I was typing from my phone. I meant, they should have KarlStaff checked.

If they *do* have KarlStaff checked and can't add a community, then something further needs to be checked.

--Paul

On Oct 19, 2012, at 11:33 AM, Nat Katin-Borland <email address hidden> wrote:

> I believe OSPC is at 6FU. But why should KARLStaff need to have
> KARLAdmin checked? We just want them to have regular staff permissions,
> which includes the ability to create new communities...
>
> --
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1068692
>
> Title:
> KARL Staff Can't Create Communities on OSPC KARL
>
> Status in KARL3:
> New
>
> Bug description:
> OSPC has begun to use their KARL instance once again. Right now
> regular "KARL Staff" users can't add communities. Only "KARL Admin"
> users appear to be able to add communities. We need to figure out why
> KARL Staff aren't seeing their full set of permissions.
>
> URL:
> https://karl.opensocietypolicycenter.org/communities/all_communities.html
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/1068692/+subscriptions

Revision history for this message
Paul Everitt (paul-agendaless) wrote :

Nat, can you confirm that users are in the KarlStaff group and can't add communities?

We'll have to figure out the logistics on this. They are 6FU customers so on a normal approach, they'd file the bug with 6FU. We don't have access to the server so we don't know what version of the software they are on, nor can we login and dig around.

Changed in karl3:
assignee: nobody → Nat Katin-Borland (nborland)
milestone: none → m121
Revision history for this message
Nat Katin-Borland (nborland) wrote :

Confirmed that users in the KARLStaff group can't add communities. I have reported this to SFU and they are looking into it. Paul, you are a KARLAdmin on the OSPC site though so if you do want to look at anything on the user side you can.

Revision history for this message
Paul Everitt (paul-agendaless) wrote : Re: [Bug 1068692] Re: KARL Staff Can't Create Communities on OSPC KARL
  • FirefoxScreenSnapz002.png Edit (35.3 KiB, image/png; x-mac-type=504E4766; x-mac-creator=70727677; x-unix-mode=0644; name="FirefoxScreenSnapz002.png")
  • FirefoxScreenSnapz001.png Edit (24.0 KiB, image/png; x-mac-type=504E4766; x-mac-creator=70727677; x-unix-mode=0644; name="FirefoxScreenSnapz001.png")

Ahh, I didn't realize I was an admin.

I just took a look. It appears that, somewhere along the line, the ACL (security settings) were changed to disallow KarlStaff from having those rights. If you compare these two URLs:

https://karl.soros.org/communities/edit_acl.html
https://karl.opensocietypolicycenter.org/communities/edit_acl.html

...you can see what I mean. (Screenshots attached.)

This should be easy for 6FU to fix. No software change involved. They can log in as an admin, visit the URL, and adjust the permissions.

I'll close this as the action is for them.

--Paul

On Oct 22, 2012, at 10:53 AM, Nat Katin-Borland <email address hidden> wrote:

> Confirmed that users in the KARLStaff group can't add communities. I
> have reported this to SFU and they are looking into it. Paul, you are a
> KARLAdmin on the OSPC site though so if you do want to look at anything
> on the user side you can.
>
> --
> You received this bug notification because you are subscribed to KARL3.
> https://bugs.launchpad.net/bugs/1068692
>
> Title:
> KARL Staff Can't Create Communities on OSPC KARL
>
> Status in KARL3:
> New
>
> Bug description:
> OSPC has begun to use their KARL instance once again. Right now
> regular "KARL Staff" users can't add communities. Only "KARL Admin"
> users appear to be able to add communities. We need to figure out why
> KARL Staff aren't seeing their full set of permissions.
>
> URL:
> https://karl.opensocietypolicycenter.org/communities/all_communities.html
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/1068692/+subscriptions

Changed in karl3:
status: New → Invalid
assignee: Nat Katin-Borland (nborland) → nobody
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