No desktop on 11.10 and 12.04 for amd graphic card - Xorg freeze - DellInspironM5030 - Mobility Radeon HD 4200

[Dariusz Panasiuk]

Hello

This is duplicate of following tickets:

    https://bugs.launchpad.net/ubuntu/+source/unity-2d/+bug/900563

    https://bugs.launchpad.net/ubuntu/+source/unity-2d/+bug/1028543

    https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/846749

I have raised this one though ubutu-bug so all logs could be uploaded to lunchpad. Fell free to close it if you manage to move data to any other ticket.

Full report on this laptop https://wiki.ubuntu.com/Testing/Laptop/precise/DellInspironM5030

To summarise:
 * laptop doesn't boot with ubuntu 12.04.1 disk
 * boots with "acpi=off"
 * jockey supplied proprietary drivers don't work
 * driver from AMD support solves problems and makes this laptop usable

cheers

Daz

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xorg 1:7.6+12ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-30.48-generic 3.2.27
Uname: Linux 3.2.0-30-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.0.1-0ubuntu13
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
CompositorRunning: None
Date: Sun Sep 16 21:41:30 2012
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 5.100.82.38+bdcom, 3.2.0-30-generic, x86_64: installed
 fglrx, 8.97.100.3, 3.2.0-30-generic, x86_64: installed
 nvidia-current, 295.40, 3.2.0-30-generic, x86_64: installed
ExtraDebuggingInterest: Yes, even including gdb or git bisection work if needed
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Advanced Micro Devices [AMD] nee ATI RS880M [Mobility Radeon HD 4200 Series] [1002:9712] (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0487]
InstallationMedia: This
JockeyStatus:
 xorg:fglrx_updates - Własnościowy sterownik FGLRX kart graficznych ATI/AMD (aktualizacje wydania) (Własnościowy, Wyłączony, Nieużywany)
 xorg:fglrx - Własnościowy sterownik FGLRX kart graficznych ATI/AMD (Własnościowy, Włączony, Używany)
MachineType: Dell Inc. Inspiron M5030
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-30-generic root=UUID=832522a9-bd92-414f-841f-ba380fa5227c ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UnitySupportTest:
 Error: command ['/usr/lib/nux/unity_support_test', '-p', '-f'] failed with exit code 1: X Error of failed request: BadRequest (invalid request code or no such operation)
   Major opcode of failed request: 157 (GLX)
   Minor opcode of failed request: 19 (X_GLXQueryServerString)
   Serial number of failed request: 25
   Current serial number in output stream: 25
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/10/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: Inspiron M5030
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A03
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd09/10/2010:svnDellInc.:pnInspironM5030:pvrA03:rvnDellInc.:rnInspironM5030:rvrA03:cvnDellInc.:ct8:cvrA03:
dmi.product.name: Inspiron M5030
dmi.product.version: A03
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.7.8-0ubuntu1.4
version.fglrx-installer: fglrx-installer N/A
version.ia32-libs: ia32-libs 20090808ubuntu36
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.3+8.0.2-0ubuntu3.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.3+8.0.2-0ubuntu3.2
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

[penalvch (penalvch)]

Dariusz Panasiuk, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Dariusz Panasiuk (dariusz.panasiuk)]

Hello

I don't have access to this hardware anymore, so please close this ticket

Regards

Dariusz

[penalvch (penalvch)]

Dariusz Panasiuk, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1051712/comments/3 regarding you no longer have the hardware. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.