screen freeze, mouse, keyboard hang

Bug #1050118 reported by Jayanth1991
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

using ubunto 12.10 beta, my gui freeze, mouse and keyboard hang at times, and
in System settings -> details -> graphics ->unknown (i have integrated chip intel 82945G/GZ)

lspci command generated the following...

00:00.0 Host bridge [0600]: Intel Corporation 82945G/GZ/P/PL Memory Controller Hub [8086:2770] (rev 02)
 Subsystem: Elitegroup Computer Systems Device [1019:2633]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
 Latency: 0
 Capabilities: [e0] Vendor Specific Information: Len=09 <?>
 Kernel driver in use: agpgart-intel

00:02.0 VGA compatible controller [0300]: Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
 Subsystem: Elitegroup Computer Systems Device [1019:2633]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin A routed to IRQ 16
 Region 0: Memory at fea80000 (32-bit, non-prefetchable) [size=512K]
 Region 1: I/O ports at dc00 [size=8]
 Region 2: Memory at d0000000 (32-bit, prefetchable) [size=256M]
 Region 3: Memory at fea40000 (32-bit, non-prefetchable) [size=256K]
 Expansion ROM at <unassigned> [disabled]
 Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit-
  Address: 00000000 Data: 0000
 Capabilities: [d0] Power Management version 2
  Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Kernel driver in use: i915
 Kernel modules: intelfb, i915

00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High Definition Audio Controller [8086:27d8] (rev 01)
 Subsystem: Elitegroup Computer Systems Device [1019:2633]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 32 bytes
 Interrupt: pin A routed to IRQ 40
 Region 0: Memory at fea38000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: [50] Power Management version 2
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=55mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
  Address: 00000000fee0100c Data: 4161
 Capabilities: [70] Express (v1) Root Complex Integrated Endpoint, MSI 00
  DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <64ns, L1 <1us
   ExtTag- RBE- FLReset-
  DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
   RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
   MaxPayload 128 bytes, MaxReadReq 128 bytes
  DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
  LnkCap: Port #0, Speed unknown, Width x0, ASPM unknown, Latency L0 <64ns, L1 <1us
   ClockPM- Surprise- LLActRep- BwNot-
  LnkCtl: ASPM Disabled; Disabled- Retrain- CommClk-
   ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
  LnkSta: Speed unknown, Width x0, TrErr- Train- SlotClk- DLActive- BWMgmt- ABWMgmt-
 Kernel driver in use: snd_hda_intel
 Kernel modules: snd-hda-intel

00:1d.0 USB controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 [8086:27c8] (rev 01) (prog-if 00 [UHCI])
 Subsystem: Elitegroup Computer Systems Device [1019:2633]
 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin A routed to IRQ 23
 Region 4: I/O ports at d880 [size=32]
 Kernel driver in use: uhci_hcd

00:1d.1 USB controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 [8086:27c9] (rev 01) (prog-if 00 [UHCI])
 Subsystem: Elitegroup Computer Systems Device [1019:2633]
 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin B routed to IRQ 19
 Region 4: I/O ports at d800 [size=32]
 Kernel driver in use: uhci_hcd

00:1d.2 USB controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 [8086:27ca] (rev 01) (prog-if 00 [UHCI])
 Subsystem: Elitegroup Computer Systems Device [1019:2633]
 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin C routed to IRQ 18
 Region 4: I/O ports at d480 [size=32]
 Kernel driver in use: uhci_hcd

00:1d.3 USB controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 [8086:27cb] (rev 01) (prog-if 00 [UHCI])
 Subsystem: Elitegroup Computer Systems Device [1019:2633]
 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin D routed to IRQ 16
 Region 4: I/O ports at d400 [size=32]
 Kernel driver in use: uhci_hcd

00:1d.7 USB controller [0c03]: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller [8086:27cc] (rev 01) (prog-if 20 [EHCI])
 Subsystem: Elitegroup Computer Systems Device [1019:2633]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin A routed to IRQ 23
 Region 0: Memory at fea37c00 (32-bit, non-prefetchable) [size=1K]
 Capabilities: [50] Power Management version 2
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [58] Debug port: BAR=1 offset=00a0
 Kernel driver in use: ehci_hcd

00:1e.0 PCI bridge [0604]: Intel Corporation 82801 PCI Bridge [8086:244e] (rev e1) (prog-if 01 [Subtractive decode])
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Bus: primary=00, secondary=01, subordinate=01, sec-latency=32
 I/O behind bridge: 0000e000-0000efff
 Memory behind bridge: feb00000-febfffff
 Secondary status: 66MHz- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
 BridgeCtl: Parity- SERR+ NoISA- VGA- MAbort- >Reset- FastB2B-
  PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
 Capabilities: [50] Subsystem: Elitegroup Computer Systems Device [1019:2633]

00:1f.0 ISA bridge [0601]: Intel Corporation 82801GB/GR (ICH7 Family) LPC Interface Bridge [8086:27b8] (rev 01)
 Subsystem: Elitegroup Computer Systems Device [1019:2633]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Capabilities: [e0] Vendor Specific Information: Len=0c <?>
 Kernel modules: leds-ss4200, lpc_ich, intel-rng

00:1f.1 IDE interface [0101]: Intel Corporation 82801G (ICH7 Family) IDE Controller [8086:27df] (rev 01) (prog-if 8a [Master SecP PriP])
 Subsystem: Elitegroup Computer Systems Device [1019:2633]
 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin A routed to IRQ 18
 Region 0: I/O ports at 01f0 [size=8]
 Region 1: I/O ports at 03f4 [size=1]
 Region 2: I/O ports at 0170 [size=8]
 Region 3: I/O ports at 0374 [size=1]
 Region 4: I/O ports at ffa0 [size=16]
 Kernel driver in use: ata_piix

00:1f.2 IDE interface [0101]: Intel Corporation N10/ICH7 Family SATA Controller [IDE mode] [8086:27c0] (rev 01) (prog-if 8f [Master SecP SecO PriP PriO])
 Subsystem: Elitegroup Computer Systems Device [1019:2633]
 Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0
 Interrupt: pin B routed to IRQ 19
 Region 0: I/O ports at d080 [size=8]
 Region 1: I/O ports at d000 [size=4]
 Region 2: I/O ports at cc00 [size=8]
 Region 3: I/O ports at c880 [size=4]
 Region 4: I/O ports at c800 [size=16]
 Capabilities: [70] Power Management version 2
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot+,D3cold-)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Kernel driver in use: ata_piix

00:1f.3 SMBus [0c05]: Intel Corporation N10/ICH 7 Family SMBus Controller [8086:27da] (rev 01)
 Subsystem: Elitegroup Computer Systems Device [1019:2633]
 Control: I/O+ Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Interrupt: pin B routed to IRQ 10
 Region 4: I/O ports at 0400 [size=32]
 Kernel modules: i2c-i801

01:05.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ [10ec:8139] (rev 10)
 Subsystem: Elitegroup Computer Systems Device [1019:8139]
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 64 (8000ns min, 16000ns max)
 Interrupt: pin A routed to IRQ 20
 Region 0: I/O ports at e800 [size=256]
 Region 1: Memory at febffc00 (32-bit, non-prefetchable) [size=256]
 Capabilities: [50] Power Management version 2
  Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=375mA PME(D0-,D1+,D2+,D3hot+,D3cold+)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Kernel driver in use: 8139too
 Kernel modules: 8139too, 8139cp

Tags: quantal
Revision history for this message
Jayanth1991 (jayanthram1991) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1050118

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a kernel version where you were not having this particular problem? This will help determine if the problem you are seeing is the result of the introduction of a regression, and when this regression was introduced.

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: quantal
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Also, it would be very helpful if you could post the data requested in comment #2.

affects: linux (Ubuntu) → ubuntu
Changed in ubuntu:
status: Incomplete → New
Revision history for this message
Jayanth1991 (jayanthram1991) wrote : Re: [Bug 1050118] Re: screen freeze, mouse, keyboard hang
Download full text (12.6 KiB)

I Installed 12.10 the previous day, The Update was good, new UI, and good
perfromance, but unfortunately after some time " MY GUI JANGED! " , Mouse
and keyboard stopped working, so restarted and same problem repeating
after restart, and my FileSystems also mouting in read-only mode some times,

On Thu, Sep 13, 2012 at 7:48 PM, Joseph Salisbury <
<email address hidden>> wrote:

> Also, it would be very helpful if you could post the data requested in
> comment #2.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1050118
>
> Title:
> screen freeze, mouse, keyboard hang
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> using ubunto 12.10 beta, my gui freeze, mouse and keyboard hang at
> times, and
> in System settings -> details -> graphics ->unknown (i have integrated
> chip intel 82945G/GZ)
>
>
> lspci command generated the following...
>
>
> 00:00.0 Host bridge [0600]: Intel Corporation 82945G/GZ/P/PL Memory
> Controller Hub [8086:2770] (rev 02)
> Subsystem: Elitegroup Computer Systems Device [1019:2633]
> Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop-
> ParErr- Stepping- SERR- FastB2B- DisINTx-
> Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort-
> <TAbort- <MAbort+ >SERR- <PERR- INTx-
> Latency: 0
> Capabilities: [e0] Vendor Specific Information: Len=09 <?>
> Kernel driver in use: agpgart-intel
>
> 00:02.0 VGA compatible controller [0300]: Intel Corporation 82945G/GZ
> Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA
> controller])
> Subsystem: Elitegroup Computer Systems Device [1019:2633]
> Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop-
> ParErr- Stepping- SERR- FastB2B- DisINTx-
> Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort-
> <TAbort- <MAbort- >SERR- <PERR- INTx-
> Latency: 0
> Interrupt: pin A routed to IRQ 16
> Region 0: Memory at fea80000 (32-bit, non-prefetchable) [size=512K]
> Region 1: I/O ports at dc00 [size=8]
> Region 2: Memory at d0000000 (32-bit, prefetchable) [size=256M]
> Region 3: Memory at fea40000 (32-bit, non-prefetchable) [size=256K]
> Expansion ROM at <unassigned> [disabled]
> Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit-
> Address: 00000000 Data: 0000
> Capabilities: [d0] Power Management version 2
> Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA
> PME(D0-,D1-,D2-,D3hot-,D3cold-)
> Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
> Kernel driver in use: i915
> Kernel modules: intelfb, i915
>
> 00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High
> Definition Audio Controller [8086:27d8] (rev 01)
> Subsystem: Elitegroup Computer Systems Device [1019:2633]
> Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop-
> ParErr- Stepping- SERR- FastB2B- DisINTx+
> Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort-
> <TAbort- <MAbort- >SERR- <PERR- IN...

Revision history for this message
Jayanth1991 (jayanthram1991) wrote : Invitation to connect on LinkedIn

LinkedIn
------------

Bug,

I'd like to add you to my professional network on LinkedIn.

- Jayanth Ram

Jayanth Ram KV
Jr. Product Engineer at Coherendz
Hyderabad Area, India

Confirm that you know Jayanth Ram KV:
https://www.linkedin.com/e/dxaj36-hq5y8fss-j/isd/19129868071/8rHHDDuV/?hs=false&tok=3n1d72_Yx1hS41

--
You are receiving Invitation to Connect emails. Click to unsubscribe:
http://www.linkedin.com/e/dxaj36-hq5y8fss-j/zG657948AQrhQqUSXTRNCgBrI_oZRBAWF7TVwJo6/goo/1050118%40bugs%2Elaunchpad%2Enet/20061/I6212118354_1/?hs=false&tok=3nUoEpuPx1hS41

(c) 2012 LinkedIn Corporation. 2029 Stierlin Ct, Mountain View, CA 94043, USA.

Revision history for this message
penalvch (penalvch) wrote :

Jayanth1991, thank you for reporting this bug to Ubuntu. Quantal reached EOL on May 16, 2014.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Is this an issue in a supported release? If so, could you please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1050118

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Medium → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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