1002:9806 Radeon tool does not work with a Radeon HD 6320

Bug #1049101 reported by Santiago Gala
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

$ sudo radeontool
cannot find ctrl region
$ apt-cache policy radeontool
radeontool:
  Instalados: 1.6.2-1.1
  Candidato: 1.6.2-1.1
  Tabla de versión:
 *** 1.6.2-1.1 0
        500 http://archive.ubuntu.com/ubuntu/ precise/main amd64 Packages
        100 /var/lib/dpkg/status
$ sudo lsmod | grep rad
radeon 804426 3
ttm 76949 1 radeon
drm_kms_helper 46978 1 radeon
drm 242038 5 radeon,ttm,drm_kms_helper
i2c_algo_bit 13423 1 radeon
$ uname -a
Linux morel 3.2.0-31-generic #50-Ubuntu SMP Fri Sep 7 16:16:45 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
$ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=12.04
DISTRIB_CODENAME=precise
DISTRIB_DESCRIPTION="Ubuntu 12.04.1 LTS"
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu13
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: SB [HDA ATI SB], device 0: ALC269VB Analog [ALC269VB Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: sgala 2825 F.... pulseaudio
 /dev/snd/pcmC1D0c: sgala 2825 F...m pulseaudio
 /dev/snd/pcmC1D0p: sgala 2825 F...m pulseaudio
 /dev/snd/controlC0: sgala 2825 F.... pulseaudio
CRDA:
 country ES:
  (2402 - 2482 @ 40), (N/A, 20)
  (5170 - 5250 @ 40), (N/A, 20)
  (5250 - 5330 @ 40), (N/A, 20), DFS
  (5490 - 5710 @ 40), (N/A, 27), DFS
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0xfeb44000 irq 45'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'SB'/'HDA ATI SB at 0xfeb40000 irq 16'
   Mixer name : 'Realtek ALC269VB'
   Components : 'HDA:10ec0269,1043103b,00100100'
   Controls : 16
   Simple ctrls : 9
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=3e732aad-0a6d-4900-8c8e-b3619e2d0b25
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: ASUSTeK Computer Inc. 1225B
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic root=UUID=613f96aa-754a-4da8-a33d-41fef58a4940 ro splash i8042.nomux=1 i8042.reset usbcore.autosuspend=1
ProcVersionSignature: Ubuntu 3.2.0-31.50-generic 3.2.28
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-31-generic N/A
 linux-backports-modules-3.2.0-31-generic N/A
 linux-firmware 1.79.1
Tags: precise running-unity
Uname: Linux 3.2.0-31-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
dmi.bios.date: 02/20/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: 1225B
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 205
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr205:bd02/20/2012:svnASUSTeKComputerInc.:pn1225B:pvr1.0:rvnASUSTeKComputerInc.:rn1225B:rvr205:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: 1225B
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1049101

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: precise
Revision history for this message
Santiago Gala (sgala) wrote : AcpiTables.txt

apport information

tags: added: apport-collected running-unity
description: updated
Revision history for this message
Santiago Gala (sgala) wrote : AlsaDevices.txt

apport information

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Santiago Gala (sgala) wrote : AplayDevices.txt

apport information

Revision history for this message
Santiago Gala (sgala) wrote : BootDmesg.txt

apport information

Revision history for this message
Santiago Gala (sgala) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Santiago Gala (sgala) wrote : Card1.Amixer.values.txt

apport information

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Santiago Gala (sgala) wrote : Card1.Codecs.codec.0.txt

apport information

Revision history for this message
Santiago Gala (sgala) wrote : CurrentDmesg.txt

apport information

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Santiago Gala (sgala) wrote : IwConfig.txt

apport information

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Santiago Gala (sgala) wrote : Lspci.txt

apport information

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Santiago Gala (sgala) wrote : Lsusb.txt

apport information

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Santiago Gala (sgala) wrote : PciMultimedia.txt

apport information

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Santiago Gala (sgala) wrote : ProcCpuinfo.txt

apport information

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Santiago Gala (sgala) wrote : ProcEnviron.txt

apport information

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Santiago Gala (sgala) wrote : ProcInterrupts.txt

apport information

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Santiago Gala (sgala) wrote : ProcModules.txt

apport information

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Santiago Gala (sgala) wrote : PulseList.txt

apport information

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Santiago Gala (sgala) wrote : RfKill.txt

apport information

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Santiago Gala (sgala) wrote : UdevDb.txt

apport information

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Santiago Gala (sgala) wrote : UdevLog.txt

apport information

Revision history for this message
Santiago Gala (sgala) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: Radeon tool does not work with a Radeon HD 6320

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.6 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. Please only remove that one tag and leave the other tags. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc5-quantal/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Santiago Gala (sgala) wrote :

Note that testing was inconvenient, as this kernel is not supported by the dkms tool, so I can't install the wl module; the open source broadcom wifi module has disappeared in this release, so no network while testing... :(

radeontool gave exactly the same error as before, most things seemed to work right.

To note: with linux-image-3.2.0-31-generic the machine never gets shut down, it stays on until I press the button; with linux-image-3.6.0-030600rc5-generic it shuts down correctly...

I hope one day I will buy new hardware and it will work without having to wait one year :(

tags: removed: needs-upstream-testing
tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Santiago Gala (sgala) wrote :

Doh, forget the part about os wifi driver: brcmsmac is there, and works. I just needed to modprobe it by hand in this kernel, as wl was not available but still selected. jockey deals very badly with errors (compilation proprietary modules is broken with 3.6.0-rc*), BTW, and mislead me to think there was no open source support module.

Revision history for this message
Santiago Gala (sgala) wrote :

I blacklisted the i2c-piix4 module, which I think I don't have and was giving this warning:

ACPI: resource piix4_smbus [io 0x0b00-0x0b07] conflicts with ACPI region SMBX [io 0xb00-0xb0f]

as I thought it might be related, but nothing changed.

I am uninstalling radeontool to ensure it is not (tried to be) used by either pm-utils (which suggests it) or acpi-support (which recommends it). They use it this way:

$ dpkg-query -L pm-utils | xargs grep radeontool
/usr/lib/pm-utils/module.d/uswsusp: radeon-off) OPTS="$OPTS --radeontool" ;;
/usr/lib/pm-utils/sleep.d/99video:if command_exists radeontool; then
/usr/lib/pm-utils/sleep.d/99video: radeon() { radeontool "$@"; }
/usr/lib/pm-utils/sleep.d/99video: radeon() { echo "radeontool not found" 1>&2; return 1; }

This is related with "quirks" and needs to be called for explicitly

$ dpkg-query -L acpi-support | xargs grep radeontool
/etc/acpi/lid.sh: [ -x /usr/sbin/radeontool ] && radeontool light on
/usr/share/acpi-support/screenblank: [ -x /usr/sbin/radeontool ] && radeontool light off

It needs to be configured in /etc/default/acpi-support, which is not done here.

The reason I went looking into this is that I had all sort of instabilities on boot, suspend/hibernate and restore from hibernate, which seems that I managed to solve by removing the "nosplash" option to the kernel (it caused non-functional screen about 30% of the boots) and adding "i8042.nomux=1 i8042.reset" (was causing no keyboard-trackpad about 50% of boots)

Revision history for this message
penalvch (penalvch) wrote :

Santiago Gala, as per http://www.asus.com/Notebooks_Ultrabooks/Eee_PC_1225B/#support an update is available for your BIOS (207). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

tags: added: bios-outdated-207
tags: added: kernel-bug-exists-upstream-v3.6-rc5 needs-upstream-testing
removed: kernel-bug-exists-upstream
summary: - Radeon tool does not work with a Radeon HD 6320
+ 1002:9806 Radeon tool does not work with a Radeon HD 6320
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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