Rhythmbox hangs with alert box when syncing iPod

[Cefn]

Having deleted all the songs from my iPod Touch 16GB I was trying to put another 10GB of songs back on.

Wasn't optimistic, thanks to Apple's obfuscated protocols, and sure enough about a half hour later the whole thing had hung, with a blank alert box and a greyed out screen. The music I was playing went on for a bit, but even that has stopped now.

Screenshot attached below, and no, I didn't want 50 copies of Texas "Put your arms around me". Please don't take this as a sign of my musical tastes. It was a test run with my girlfriend's music and clearly a bug. It is some how writing so many of the same track to the iPod, or maybe a visual glitch.

Hopefully apport has attached relevant PID information now, so I'm going to force quit it and try again.

ProblemType: BugDistroRelease: Ubuntu 12.04
Package: rhythmbox 2.96-0ubuntu4.1
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
Uname: Linux 3.2.0-29-generic-pae i686
ApportVersion: 2.0.1-0ubuntu12
Architecture: i386
Date: Sun Sep 2 13:13:29 2012
ExecutablePath: /usr/bin/rhythmbox
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423.2)
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bashSourcePackage: rhythmbox
UpgradeStatus: No upgrade log present (probably fresh install)

[Cefn (6-launchpad-net-cefn-com)]

After force quit and restart, it's still hung, and can't even seem to load my music library. See screenshot.

[Cefn (6-launchpad-net-cefn-com)]

Eventually, (after 5 minutes or so) the attached screenshot appears, indicating that the fact the iPod is still plugged in is triggering the same or a related latent bug.

[Cefn (6-launchpad-net-cefn-com)]

Attempting to unmount, kill nautilus or force-unplug the iPod had no effect, so I ran

ps aux | grep gvfs | awk '{print $2;}' | xargs -n1 sudo kill -9

...which killed the iPod mount and caused Rhythmbox's hanging on blank alert box behaviour to resolve itself.

It's offered to reinitialise my iPod. It has no models in the list of possible models, but I gave it a name and clicked on initialise anyway. My library seems to be intact now it's actually loaded. I'll see what's happened to the iPod eventually.

[Cefn (6-launchpad-net-cefn-com)]

When it offered to initialise my iPod the device was no longer connected, as it turns out. The iPod has songs on it, and can be browsed through Rhythmbox as long as I don't try to copy files onto it.

Checking the filesystem with Baobab shows that it indeed has about 3.6 Gig of songs, and is not full, (i.e. plenty of space before the 16GB limit)

cefn@cefn-precise-dell:~/.gvfs/Cefn’s iPod$ df .
Filesystem 1K-blocks Used Available Use% Mounted on
gvfs-fuse-daemon 15347304 3593272 11754032 24% /home/cefn/.gvfs

[Walter Garcia-Fontes (walter-garcia)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.

[Launchpad Janitor (janitor)]

[Expired for rhythmbox (Ubuntu) because there has been no activity for 60 days.]