ubiquity: Error restoring installed applications

Bug #1040599 reported by Colin Ian King
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Testing today's ISO image on an Lenovo X220i:

Image: http://cdimage.ubuntu.com/daily-live/20120822/quantal-desktop-amd64.iso following ISO test case:
Testcase: http://iso.qa.ubuntu.com/qatracker/milestones/219/builds/21646/testcases/1300/results

Got to near the end of the installation and got the error dialog box:

"Error restoring installed applications

An error occurred while restoring previously-installed applications. The
installation will continue, but you may have to manually reinstall some applications
after the computer reboots."

No idea what failed. Also note that the error message should perhaps read:

 "Error restoring installed applications

An error occurred while restoring previously installed applications. The
installation will continue, but you may have to manually reinstall some applications
after the computer reboots."

..i.e. replace "previously-installed" with "previously installed".

summary: - ubiquity: Error restoring installed appllications
+ ubiquity: Error restoring installed applications
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1040599

tags: added: iso-testing
Revision history for this message
Colin Ian King (colin-king) wrote :

I suspect this may have been a failure to download the flash player or associated files as I had ticked the "Install this third-party software" option at the "Preparing to install Ubuntu" screen.

Revision history for this message
twipley (smt-infp) wrote :

I do not think this has to do with third-party software, as I just had this error (alpha-3 quantal) without having ticked so.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
Revision history for this message
twipley (smt-infp) wrote :

The bizarre thing is, I don't remember having ticked "download updates" either, just that upon partitioning, some warning reflected that the partition was not marked as formatted, or something. I am wondering if the install really has been a fresh one?

Revision history for this message
twipley (smt-infp) wrote :

I have reinstalled, this time ticking "format" in the partition options, performing for once an actual "fresh" install -- the problem has not came back, so therefore I am no longer affected by this issue.

The issue either has as a source:

1) a bug in the daily build;
2) Colin forgetting (like me) to tick the "format" box while installing -- is that the case, Colin?

Revision history for this message
Brian Murray (brian-murray) wrote :

@Colin - it would really help if you were to report ubiquity bugs using 'ubuntu-bug ubiquity' as this will gathered detailed information about the installation. Could you run 'apport-collect 1040599' from the installed system? Thanks in advance!

tags: added: quantal
Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Rob Kudla (lists-kudla) wrote :

Happened with the Xubuntu 12.04.1 amd64 install CD from a USB stick on an Asus X301A. Did not format partitions (we are on vacation and need to preserve data) but moved previous Ubuntu install into a subdirectory before doing a fresh install. Tried running apport-collect 1040599, but since I didn't file this bug it refused and suggested I file a new one. So rather than file a new duplicate bug, I'm leaving this comment and hoping the original poster shows up again before it gets closed.

Revision history for this message
mikhail-777 (wpr-oxym) wrote :

Happend with Ubuntu 12.04.2 i386 desktop install CD. I installed Ubuntu on ext3 partition without reformating. I have only /home folder on this partition with my personal data. Partitioning was manual.

Revision history for this message
David Turner (novalis) wrote :

Well, I have none of that text output in #1066347 since I'm using the GUI installer, but I saw this message today while reinstalling 14.04 today. I guess it's not a duplicate, since that one was allegedly fixed in 12.10. The message is almost completely useless since it doesn't tell me (a) which applications failed to install, and (b) why.

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