046d:c52b hid_logitech_dj crashes on boot (every time)

Bug #1034068 reported by Ron Piterman
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Medium
Unassigned

Bug Description

On Boot, the module can not be loaded and needs to be removed and readded several times until I can use my mouse.

Aug 7 12:48:45 rpt-Vostro-3560 kernel: [ 4.084397] logitech-djreceiver 0003:046D:C52B.0003: hiddev0,hidraw0: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:14.0-4/input2
Aug 7 12:48:45 rpt-Vostro-3560 kernel: [ 4.084683] logitech-djreceiver 0003:046D:C52B.0003: logi_dj_probe:logi_dj_recv_query_paired_devices error:-32
Aug 7 12:48:45 rpt-Vostro-3560 kernel: [ 4.084780] logitech-djreceiver: probe of 0003:046D:C52B.0003 failed with error -32

Hardware: Dell Vostro 3560

lcpci:

00:00.0 Host bridge: Intel Corporation Ivy Bridge DRAM Controller (rev 09)
00:01.0 PCI bridge: Intel Corporation Ivy Bridge PCI Express Root Port (rev 09)
00:02.0 VGA compatible controller: Intel Corporation Ivy Bridge Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation Panther Point USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation Panther Point MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation Panther Point High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 1 (rev c4)
00:1c.1 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 2 (rev c4)
00:1c.2 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 3 (rev c4)
00:1d.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation Panther Point LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation Panther Point 6 port SATA Controller [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation Panther Point SMBus Controller (rev 04)
01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Thames XT/GL [Radeon HD 7600M Series]
07:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 07)
08:00.0 Network controller: Intel Corporation Centrino Wireless-N 2230 (rev c4)

lsusb:

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 002: ID 08ec:0016 M-Systems Flash Disk Pioneers Kingston DataTraveler U3
Bus 003 Device 003: ID 03f0:3517 Hewlett-Packard LaserJet 3390
Bus 003 Device 004: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 003: ID 138a:0011 Validity Sensors, Inc. VFS5011 Fingerprint Reader
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp.
Bus 001 Device 005: ID 0c45:648b Microdia
Bus 002 Device 003: ID 8087:07da Intel Corp.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu11
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rpt 2009 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xc3610000 irq 47'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:14f1506e,1028056e,00100003 HDA:80862806,80860101,00100000'
   Controls : 24
   Simple ctrls : 11
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=4fc2ea7d-4426-42fb-94a0-00fe83fca4eb
MachineType: Dell Inc. Vostro 3560
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-27-generic-pae root=UUID=73811d29-c1f5-4971-a91f-b3c99122796c ro quiet splash pcie_aspm=force i915.i915_enable_rc6=1 vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic-pae 3.2.21
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-27-generic-pae N/A
 linux-backports-modules-3.2.0-27-generic-pae N/A
 linux-firmware 1.79
StagingDrivers: rts5139 mei
Tags: precise running-unity staging
Uname: Linux 3.2.0-27-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 05/17/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0C05GV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd05/17/2012:svnDellInc.:pnVostro3560:pvrA07:rvnDellInc.:rn0C05GV:rvrA00:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Vostro 3560
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.

Revision history for this message
Ron Piterman (ron-piterman) wrote :

Following seems to describe the problem:

http://forums.gentoo.org/viewtopic-t-908028-start-0.html

Revision history for this message
Ron Piterman (ron-piterman) wrote :

Ubuntu 12.04

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1034068/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: hid_logitech_dj crashes on boot (every time)

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.5kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. Please only remove that one tag and leave the other tags. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc1-quantal/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: needs-upstream-testing precise
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1034068

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Ron Piterman (ron-piterman) wrote : AcpiTables.txt

apport information

tags: added: apport-collected running-unity staging
description: updated
Revision history for this message
Ron Piterman (ron-piterman) wrote : AlsaDevices.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : AplayDevices.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : BootDmesg.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : CRDA.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : Card0.Codecs.codec.3.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : IwConfig.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : Lspci.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : Lsusb.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : PciMultimedia.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : ProcModules.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : PulseList.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : RfKill.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : UdevDb.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : UdevLog.txt

apport information

Revision history for this message
Ron Piterman (ron-piterman) wrote : WifiSyslog.txt

apport information

penalvch (penalvch)
summary: - hid_logitech_dj crashes on boot (every time)
+ [046d:c52b] hid_logitech_dj crashes on boot (every time)
summary: - [046d:c52b] hid_logitech_dj crashes on boot (every time)
+ 046d:c52b hid_logitech_dj crashes on boot (every time)
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.