[Lenovo Thinkpad Edge E525]: System will not resume from suspend.

[Jeff Marcom]

Problem: When closing the laptop lid, the system will not resume from suspend state when opened.

Steps to reproduce:
1.) close lid.
2.) wait for 10-15 seconds. and open.

kernel used: 3.5.0-6-generic #6-Ubuntu SMP Mon Jul 23 19:52:14 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

release:
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=12.10
DISTRIB_CODENAME=quantal
DISTRIB_DESCRIPTION="Ubuntu quantal (development branch)"

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image (not installed)
ProcVersionSignature: Ubuntu 3.5.0-6.6-generic 3.5.0
Uname: Linux 3.5.0-6-generic x86_64
ApportVersion: 2.4-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1724 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1724 F.... pulseaudio
Date: Thu Aug 2 13:15:53 2012
HibernationDevice: RESUME=UUID=1c6764f0-617f-4c96-a87b-17bf3f2656dc
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120724.2)
MachineType: LENOVO 120024U
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-6-generic root=UUID=28ee429c-d4bb-4e76-b6eb-8a32a9292ba9 ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-6-generic N/A
 linux-backports-modules-3.5.0-6-generic N/A
 linux-firmware 1.85
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/14/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8IET33WW(1.06)
dmi.board.asset.tag: Not Available
dmi.board.name: 120024U
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8IET33WW(1.06):bd07/14/2011:svnLENOVO:pn120024U:pvrThinkPadE525:rvnLENOVO:rn120024U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 120024U
dmi.product.version: ThinkPad E525
dmi.sys.vendor: LENOVO
---
ApportVersion: 2.4-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ubuntu 1724 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1724 F.... pulseaudio
DistroRelease: Ubuntu 12.10
HibernationDevice: RESUME=UUID=1c6764f0-617f-4c96-a87b-17bf3f2656dc
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120724.2)
MachineType: LENOVO 120024U
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-6-generic root=UUID=28ee429c-d4bb-4e76-b6eb-8a32a9292ba9 ro quiet splash initcall_debug vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-6.6-generic 3.5.0
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-6-generic N/A
 linux-backports-modules-3.5.0-6-generic N/A
 linux-firmware 1.85
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: quantal running-unity
Uname: Linux 3.5.0-6-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 07/14/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8IET33WW(1.06)
dmi.board.asset.tag: Not Available
dmi.board.name: 120024U
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8IET33WW(1.06):bd07/14/2011:svnLENOVO:pn120024U:pvrThinkPadE525:rvnLENOVO:rn120024U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 120024U
dmi.product.version: ThinkPad E525
dmi.sys.vendor: LENOVO

[Jeff Marcom (jeffmarcom)]

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[Jeff Marcom (jeffmarcom)]

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[Jeff Marcom (jeffmarcom)]

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[Jeff Marcom (jeffmarcom)]

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[Jeff Marcom (jeffmarcom)]

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[Jeff Marcom (jeffmarcom)]

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[Jeff Marcom (jeffmarcom)]

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[Jeff Marcom (jeffmarcom)]

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[Jeff Marcom (jeffmarcom)]

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[Jeff Marcom (jeffmarcom)]

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[Jeff Marcom (jeffmarcom)]

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[Jeff Marcom (jeffmarcom)]

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[Jeff Marcom (jeffmarcom)]

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[Jeff Marcom (jeffmarcom)]

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[Jeff Marcom (jeffmarcom)]

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[Joseph Salisbury (jsalisbury)]

We have noted that there is a newer version of the kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest kernel for this release by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get install linux

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

[Jeff Marcom (jeffmarcom)]

Still present with 3.5.0-7

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.5kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. Please only remove that one tag and leave the other tags. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.6-rc1-quantal/

[Joseph Salisbury (jsalisbury)]

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report at bugzilla.kernel.org [1]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

If you are comfortable with opening a bug upstream, It would be great if you can report back the upstream bug number in this bug report. That will allow us to link this bug to the upstream report.

[1] https://wiki.ubuntu.com/Bugs/Upstream/kernel

[Po-Hsu Lin (cypressyew)]

Verified with 12.04.3 LTS (3.8.0-29)
This system (201107-8258 Lenovo ThinkPad Edge E525) could be suspend/resume with lid close/open now.

[penalvch (penalvch)]

Jeff Marcom, as per http://download.lenovo.com/express/ddfm.html an update is available for your BIOS (1.26). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

[Po-Hsu Lin (cypressyew)]

As this issue is gone in 12.04.3, 12.04.4 (see bug 1243621)
I will mark this bug as "Fix Released" in Linux
Since Quantal is already EOL and I'm not sure if this is fixed in Quantal, I will mark it as Invalid.

For those Quantal users who is affected by this, please give Precise LTS a try, thanks.