Ubuntu
linux package

System freezes randomly

Bug #1029504 reported by Aleksandr Panzin on 2012-07-26

This bug affects 6 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Medium	Unassigned

Bug Description

System freezes randomly on heavy loads(Google Chrome and OpenJDK 7 running). Possible suspected issues: Intel HD 4000 GPU, SSD(SATA) drive access or the new generation of CPU.

Logs do not show any specific issue.

Logs around the issue:

Jul 26 15:45:08 jalexoidmobile kernel: [44311.433105] type=1701 audit(1343313908.504:1030): auid=4294967295 uid=1000 gid=1000 ses=4294967295 pid=2854 comm="chrome" reason
="seccomp" sig=0 syscall=2 compat=0 ip=0x7f6c1db15257 code=0x50002
Jul 26 15:50:13 jalexoidmobile kernel: [44615.692718] CPU2: Package power limit notification (total events = 1215)
Jul 26 15:50:13 jalexoidmobile kernel: [44615.692722] CPU1: Package power limit notification (total events = 1215)
Jul 26 15:50:13 jalexoidmobile kernel: [44615.692725] CPU3: Package power limit notification (total events = 1215)
Jul 26 15:50:13 jalexoidmobile kernel: [44615.692727] CPU0: Package power limit notification (total events = 1215)
Jul 26 15:50:13 jalexoidmobile kernel: [44615.695479] CPU3: Package power limit normal
Jul 26 15:50:13 jalexoidmobile kernel: [44615.695482] CPU1: Package power limit normal
Jul 26 15:50:13 jalexoidmobile kernel: [44615.695484] CPU2: Package power limit normal
Jul 26 15:50:13 jalexoidmobile kernel: [44615.695486] CPU0: Package power limit normal
Jul 26 15:55:09 jalexoidmobile kernel: [44910.402318] audit_printk_skb: 24 callbacks suppressed
Jul 26 15:55:09 jalexoidmobile kernel: [44910.402322] type=1701 audit(1343314509.012:1039): auid=4294967295 uid=1000 gid=1000 ses=4294967295 pid=2854 comm="chrome" reason
="seccomp" sig=0 syscall=2 compat=0 ip=0x7f6c1db15257 code=0x50002
Jul 26 15:55:09 jalexoidmobile kernel: [44910.402334] type=1701 audit(1343314509.012:1040): auid=4294967295 uid=1000 gid=1000 ses=4294967295 pid=2854 comm="chrome" reason
="seccomp" sig=0 syscall=2 compat=0 ip=0x7f6c1db15257 code=0x50002
Jul 26 15:55:09 jalexoidmobile kernel: [44910.402344] type=1701 audit(1343314509.012:1041): auid=4294967295 uid=1000 gid=1000 ses=4294967295 pid=2854 comm="chrome" reason
="seccomp" sig=0 syscall=2 compat=0 ip=0x7f6c1db15257 code=0x50002
Jul 26 15:55:09 jalexoidmobile kernel: [44910.402354] type=1701 audit(1343314509.012:1042): auid=4294967295 uid=1000 gid=1000 ses=4294967295 pid=2854 comm="chrome" reason
="seccomp" sig=0 syscall=2 compat=0 ip=0x7f6c1db15257 code=0x50002
Jul 26 15:55:09 jalexoidmobile kernel: [44910.402362] type=1701 audit(1343314509.012:1043): auid=4294967295 uid=1000 gid=1000 ses=4294967295 pid=2854 comm="chrome" reason
="seccomp" sig=0 syscall=2 compat=0 ip=0x7f6c1db15257 code=0x50002
Jul 26 15:55:09 jalexoidmobile kernel: [44910.402371] type=1701 audit(1343314509.012:1044): auid=4294967295 uid=1000 gid=1000 ses=4294967295 pid=2854 comm="chrome" reason
="seccomp" sig=0 syscall=2 compat=0 ip=0x7f6c1db15257 code=0x50002
Jul 26 15:55:09 jalexoidmobile kernel: [44910.402380] type=1701 audit(1343314509.012:1045): auid=4294967295 uid=1000 gid=1000 ses=4294967295 pid=2854 comm="chrome" reason
="seccomp" sig=0 syscall=2 compat=0 ip=0x7f6c1db15257 code=0x50002
Jul 26 15:55:09 jalexoidmobile kernel: [44910.402426] type=1701 audit(1343314509.012:1046): auid=4294967295 uid=1000 gid=1000 ses=4294967295 pid=2854 comm="chrome" reason
="seccomp" sig=0 syscall=2 compat=0 ip=0x7f6c19fa458d code=0x50002
Jul 26 15:55:09 jalexoidmobile kernel: [44910.402448] type=1701 audit(1343314509.012:1047): auid=4294967295 uid=1000 gid=1000 ses=4294967295 pid=2854 comm="chrome" reason
="seccomp" sig=0 syscall=2 compat=0 ip=0x7f6c19fa458d code=0x50002
Jul 26 15:58:50 jalexoidmobile kernel: imklog 5.8.6, log source = /proc/kmsg started.
Jul 26 15:58:50 jalexoidmobile rsyslogd: [origin software="rsyslogd" swVersion="5.8.6" x-pid="1048" x-info="http://www.rsyslog.com"] start
Jul 26 15:58:50 jalexoidmobile rsyslogd: rsyslogd's groupid changed to 103
Jul 26 15:58:50 jalexoidmobile rsyslogd: rsyslogd's userid changed to 101
Jul 26 15:58:50 jalexoidmobile rsyslogd-2039: Could not open output pipe '/dev/xconsole' [try http://www.rsyslog.com/e/2039 ]
Jul 26 15:58:50 jalexoidmobile kernel: [ 0.000000] Initializing cgroup subsys cpuset
Jul 26 15:58:50 jalexoidmobile kernel: [ 0.000000] Initializing cgroup subsys cpu

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-27-generic 3.2.0-27.43
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
Uname: Linux 3.2.0-27-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu11
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VC Analog [ALC269VC Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: alex 2310 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xd2530000 irq 48'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:10ec0269,17aa21fb,00100203 HDA:80862806,80860101,00100000'
   Controls : 37
   Simple ctrls : 14
Card29.Amixer.info:
Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown'
   Mixer name : 'ThinkPad EC (unknown)'
   Components : ''
   Controls : 1
   Simple ctrls : 1
Card29.Amixer.values:
Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Thu Jul 26 16:09:24 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
MachineType: LENOVO 2352CTO
ProcEnviron:
LANGUAGE=en_IE:en
TERM=xterm
PATH=(custom, user)
LANG=en_IE.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-27-generic root=UUID=db7f9fee-32f3-4e0d-a3ca-a1d7438f1799 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.2.0-27-generic N/A
linux-backports-modules-3.2.0-27-generic N/A
linux-firmware 1.79
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/24/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: G7ET29WW (1.11 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2352CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG7ET29WW(1.11):bd05/24/2012:svnLENOVO:pn2352CTO:pvrThinkPadT430s:rvnLENOVO:rn2352CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2352CTO
dmi.product.version: ThinkPad T430s
dmi.sys.vendor: LENOVO

Tags:

Revision history for this message

Aleksandr Panzin (jalexoid) wrote on 2012-07-26:

Log output Edit (133.1 KiB, text/plain)
AcpiTables.txt Edit (362.8 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (657 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (469 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (65.9 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (2.7 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (10.3 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.3.txt Edit (3.7 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (10.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.9 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (548 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (10.7 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (569 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (598 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.7 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.9 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (17.5 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (128 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (131.7 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (300.0 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (246.2 KiB, text/plain; charset="utf-8")

Brad Figg (brad-figg) on 2012-07-26

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2012-07-26:

JAlexoid, thank you for reporting this and helping make Ubuntu better. If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

tags:	added: needs-upstream-testing
Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Ralf Kistner (ralf-kistner) wrote on 2012-08-02:

I'm getting the same issue, and it seems like it only appeared after upgrading to kernel 3.2.0-26.41 (Ubuntu 3.2.0-26.41-generic 3.2.19). Every now and then my system hangs completely for about half a second (I mostly notice it because of my music stopping).

I get the following message every now and then in my dmesg logs:

[ 3216.998103] type=1701 audit(1343888944.043:42): auid=4294967295 uid=1000 gid=1000 ses=4294967295 pid=2819 comm="chrome" reason="seccomp" sig=0 syscall=83 compat=0 ip=0x7fdb73fa2e47 code=0x50002

This is without specifically high load on my machine. I also have an SSD for my root volume (OCZ Agility 3).

I just upgraded to kernel 3.2.0.27.29. If this does not fix the issue, I'll test with the mainline kernels.

Revision history for this message

Aleksandr Panzin (jalexoid) wrote on 2012-08-02:

Mailnine 3.4 and 3.5 kernels seems to not have this issue. They crash, but do not freeze the system.

Revision history for this message

penalvch (penalvch) wrote on 2012-08-02:

Ralf Kistner, could you please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette . If you do file a new report, please feel free to subscribe me to it. Thank you for your understanding.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

Revision history for this message

penalvch (penalvch) wrote on 2012-08-02:

JAlexoid, hmmmm seems somewhat inconclusive. To provide a better datapoint, did this problem occur in a release of Ubuntu prior to Precise?

Revision history for this message

Ludovic Duvaux (ludovic-duvaux) wrote on 2012-08-03:

Hello,

I've got a Dell studio 1558 and I experience the same bug and the same log ("rsyslogd-2039").
Running Ubuntu 12.04 (3.2.0-27).
It seems to happen while the laptop is in heavy load but I'm even not sure (kind of random). It seems to happen by bursts as well: for 30 minutes, it would crash every five minutes and then be stable for hours... (maybe more frequent when booting due to heavay load when booting?).
In consequence, it tend to make my system very unstable.

Is there any workaround yet ?
Good luck with it,
Thank you

Revision history for this message

penalvch (penalvch) wrote on 2012-08-03:

Ludovic Duvaux, could you please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette

If you do file a new report, please feel free to subscribe me to it. Thank you for your understanding.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-10-13:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

Cd-MaN (panther79) wrote on 2012-11-01:

#10

This seems to affect me as well. The symptoms: under heavy load (while chrome is running, although I'm not sure it's related) the disk light starts be on constantly (rather than flashing) and after 2-3 minutes without disk access the computer freezes completely.

Some more details:
Linux cdman-BIG 3.2.0-32-generic #51-Ubuntu SMP Wed Sep 26 21:33:09 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

Dell XPS 17 L702x, Intel® CoreTM i7-2760QM 2.40GHz, 8GB, SSD 256GB, Blu-Ray, nVidia GeForce GT 555M 3GB

Using Gnome 3 and bumblebee. Let me know what additional details would help investigate this issue. In my syslog I see (which is how I found this bugreport):

Oct 31 08:55:25 cdman-BIG kernel: [105962.780109] type=1701 audit(1351666525.555:126): auid=4294967295 uid=1000 gid=1000 ses=4294967295 pid=10113 comm="chromium-browse" reason="seccomp" sig=0 syscall=2 compat=0 ip=0x7fe305280257 code=0x50002

Revision history for this message

penalvch (penalvch) wrote on 2012-11-01:

#11

Cd-MaN, if you have a bug in Ubuntu, could you please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Bug Control and Ubuntu Bug Squad article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report may delay your problem being addressed as quickly as possible.

Thank you for your understanding.

Report a bug

This report contains Public information

Everyone can see this information.

You are

Subscribing...

Edit bug mail

Other bug subscribers

Bug attachments

Add attachment

Remote bug watches

Bug watches keep track of this bug in other bug trackers.

Ubuntulinux package

System freezes randomly

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
linux package