[Upstream] Bottom portion of characters not displayed in text box of dialog windows

[Jan Frybort]

Binary package hint: openoffice.org

1) lsb_release -rd
Description: Ubuntu 11.04
Release: 11.04

2) apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.3.3-1ubuntu2
  Candidate: 1:3.3.3-1ubuntu2
  Version table:
 *** 1:3.3.3-1ubuntu2 0
        100 /var/lib/dpkg/status
     1:3.3.2-1ubuntu5 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/main i386 Packages
     1:3.3.2-1ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

3) What is expected to happen is in dialog boxes (ex. when one presses Ctrl F) and types g in the text box, it shows the entire character.

4) What happens instead is the bottom part is not displayed. Screenshot of issue:
https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/102026/+attachment/66730/+files/openoffice_characters_in_dialogs.png

Original Reporter Comments: Feisty on amd64. I have troubles with characters in OpenOffice dialogs. They are not fully displayed. Down part of letters is hidden. This is not the case in Windows. I'll attache a screenshot showing the problem.

+ Unreproducible in Ubuntu 11.10 32-bit.

 lsb_release -rd
Description: Ubuntu 11.10
Release: 11.10

apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.4.4-0ubuntu1~ppa1
  Candidate: 1:3.4.4-0ubuntu1~ppa1
  Version table:
 *** 1:3.4.4-0ubuntu1~ppa1 0
        500 http://ppa.launchpad.net/libreoffice/ppa/ubuntu/ oneiric/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.4.3-3ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages

---
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
DistroRelease: Ubuntu 11.10
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011)
NonfreeKernelModules: wl fglrx
Package: libreoffice 1:3.4.4-0ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 PATH=(custom, no user)
 LANG=cs_CZ.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
Tags: oneiric running-unity
Uname: Linux 3.0.0-13-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Jan Frybort (jan.frybort)]

Screenshot

[Jan Frybort (jan.frybort)]

I should add that my system font is Tahoma but changing the font doesn't help. This bug is especially evident with the "_" character which is not displayed at all.

[Chris Cheney (ccheney)]

I can confirm that this also is seen on Ubuntu 7.04 i386.

[Chris Cheney (ccheney)]

Confirmed on upstream's openoffice.org 2.4.0~rc2 (I think there is a duplicate bug of this somewhere but I couldn't locate it)

[Jan Frybort (jan.frybort)]

The duplicate bug might be from me (https://bugs.launchpad.net/ubuntu/+source/murrine/+bug/200126) but I believe that it brings some new information about relevenace to the murrine theme in Ubuntu.

[Carl van Schaik (navlrac)]

I'm getting the "_" or blank characters issue. It only happens on my second monitor, not primary screen on my laptop. X driver is nvidia. Moving the mouse over the menu items, they get repainted and fixed up.

[penalvch (penalvch)]

Downstream bug may be found at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/102026

OOo bug may be found at:
http://openoffice.org/bugzilla/show_bug.cgi?id=82739

1) lsb_release -rd
Description: Ubuntu 11.04
Release: 11.04

2) apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.3.3-1ubuntu2
  Candidate: 1:3.3.3-1ubuntu2
  Version table:
 *** 1:3.3.3-1ubuntu2 0
        100 /var/lib/dpkg/status
     1:3.3.2-1ubuntu5 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/main i386 Packages
     1:3.3.2-1ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

3) What is expected to happen is in dialog boxes (ex. when one presses Ctrl F) and types g in the text box, it shows the entire character.

4) What happens instead is the bottom part is not displayed. Screenshot of issue:
https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/102026/+attachment/66730/+files/openoffice_characters_in_dialogs.png

[Jeffdchang (jeffdchang)]

Created attachment 50295
Displays fine.

Failed to reproduce on LibreOffice 3.4 340m1(Build:103) for OpenSuse Linux. Find and Replace dialog displays the text fine, and I presume that the other dialog boxes on my version display the alphabet fine as well. See attachment.

[Björn Michaelsen (bjoern-michaelsen)]

[This is an automated message.]
There are no new official OpenOffice.org releases in Ubuntu packaging anymore => Won't Fix

If the problem persists, please mark this bug as "also affects project Libreoffice" or "also affects distribution Libreoffice (Ubuntu)" if that has not happened already.

Please leave references to upstream OpenOffice.org bugs in place to allow cross pollination.

[Libreoffice-z (libreoffice-z)]

NOT reproducible with "LibreOffice Portable 3.3.3 - WIN7 Home Premium (64bit) German UI [OOO330m19 (Build:301 Tag 3.3.3.1)]", looks fine with 'Tools -> Options -> View' 130%, 100% and 80".

Any Idea for other tests? It seems that not very many users are affected?

[penalvch (penalvch)]

Rainer Bielefeld, this is unreproducible.

lsb_release -rd
Description: Ubuntu 11.10
Release: 11.10

apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.4.4-0ubuntu1~ppa1
  Candidate: 1:3.4.4-0ubuntu1~ppa1
  Version table:
 *** 1:3.4.4-0ubuntu1~ppa1 0
        500 http://ppa.launchpad.net/libreoffice/ppa/ubuntu/ oneiric/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.4.3-3ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages

[penalvch (penalvch)]

Jan Frybort, this is fixed in Oneiric Proposed and the LibreOffice PPA.

lsb_release -rd
Description: Ubuntu 11.10
Release: 11.10

apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.4.4-0ubuntu1~ppa1
  Candidate: 1:3.4.4-0ubuntu1~ppa1
  Version table:
 *** 1:3.4.4-0ubuntu1~ppa1 0
        500 http://ppa.launchpad.net/libreoffice/ppa/ubuntu/ oneiric/main i386
Packages
        100 /var/lib/dpkg/status
     1:3.4.3-3ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages

[Jan Frybort (jan.frybort)]

I cannot confirm that it was fixed in Oneiric. The attached screenshot is from the latest libreofffice 3.4.4-0ubuntu1 package.

[penalvch (penalvch)]

Jan Frybort, please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 102026

[Jan Frybort (jan.frybort)]

apport information

[penalvch (penalvch)]

As per downstream report, original reporter still reproducible in 3.4.4, 64-bit environment only.

lsb_release -rd
Description: Ubuntu 11.10
Release: 11.10

libreoffice 1:3.4.4-0ubuntu1

Not reproducible in 3.4.4, 32-bit.

lsb_release -rd
Description: Ubuntu 11.10
Release: 11.10

apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.4.4-0ubuntu1~ppa1
  Candidate: 1:3.4.4-0ubuntu1~ppa1
  Version table:
 *** 1:3.4.4-0ubuntu1~ppa1 0
        500 http://ppa.launchpad.net/libreoffice/ppa/ubuntu/ oneiric/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.4.3-3ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages

[Robert Roth (evfool)]

I can also reproduce this on Ubuntu 12.10, and as this does not reproduce on Windows and OpenSuse (with KDE) I suppose it's a bug in the VCL GTK implementations of the text entry and combobox.

[Robert Roth (evfool)]

*** Bug 58361 has been marked as a duplicate of this bug. ***

[Robert Roth (evfool)]

*** Bug 57096 has been marked as a duplicate of this bug. ***

[Pavel Zahradník (pavel-zahradnik)]

The behavior somehow depends on the theme, I experience that with the default Ubuntu theme (Ambiance), while some others (e.g. Clearlooks) look good.

[Samuel Mehrbrodt (sam92)]

pavelz, you are right. This is a theme issue.
Closing as NOTOURBUG

[Samuel Mehrbrodt (sam92)]

I reported this in the ubuntu-themes package: https://bugs.launchpad.net/ubuntu-themes/+bug/1184141

[Pavel Zahradník (pavel-zahradnik)]

Created attachment 79851
Find&Replace dialog in Clearlooks theme

I am not sure, that it is only a theme issue, as some dialogs look OK and some do not with the same theme - see attachments in bug 58361 (Find&Replace dialog versus PDF Options dialog).

Even with Clearlooks theme (where text boxes are OK) I experience cropped check boxes and radio buttons (see attachment).

[Samuel Mehrbrodt (sam92)]

The problem is in LibreOffice, the height of the Comboboxes is smaller than in native GTK2 Applications (21px vs 25px).

I submitted a patch for this: https://gerrit.libreoffice.org/6444

[Libreoffice-commits (libreoffice-commits)]

Samuel Mehrbrodt committed a patch related to this issue.
It has been pushed to "master":

http://cgit.freedesktop.org/libreoffice/core/commit/?id=24e5614da671f6809e8c9c2ced550e89ba0bca0a

fdo#40077 Characters cropped in GTK-based ComboBox

The patch should be included in the daily builds available at
http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
http://wiki.documentfoundation.org/Testing_Daily_Builds
Affected users are encouraged to test the fix and report feedback.

[Caolanm (caolanm)]

I'm not 100% convinced this is the complete fix. But it reportedly improves things, so lets put it in. I kind of feel the ComboBox itself should be larger rather the adjust the subedit within it, but maybe I'm misunderstanding the problem.

[Samuel Mehrbrodt (sam92)]

I created a new patch where I increased the height of the Combobox: https://gerrit.libreoffice.org/6478
Can you have a look at that, please?

[Timofeev-i-s (timofeev-i-s)]

(In reply to comment #14)
> I kind of feel the ComboBox itself should be
> larger rather the adjust the subedit within it

Yeah, indeed. And I have no idea why Combobox doesn't request a native height.

Samuel, your second patch makes sense, but instead of the hardcoded height I would just reuse this branch:

 if( (nType == CTRL_EDITBOX || nType == CTRL_SPINBOX) && nPart == PART_ENTIRE_CONTROL )

[Samuel Mehrbrodt (sam92)]

Hi Ivan,

thanks, that looks like the right way. I changed the patch accordingly.

[Libreoffice-commits (libreoffice-commits)]

Samuel Mehrbrodt committed a patch related to this issue.
It has been pushed to "master":

http://cgit.freedesktop.org/libreoffice/core/commit/?id=84f4b84212c1d3d27376a430d172f3382922f3f9

Better approach for fdo#40077: Characters cropped in GTK-Combobox

The patch should be included in the daily builds available at
http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
http://wiki.documentfoundation.org/Testing_Daily_Builds
Affected users are encouraged to test the fix and report feedback.

[Pavel Zahradník (pavel-zahradnik)]

Created attachment 88466
standard filter dropdown menu with cropped checkbox

I don't know, if this is the same bug, because it manifests as cropped checkbox in standard filter dropdown menu.

[Samuel Mehrbrodt (sam92)]

pavelz, it's not the same bug. Please open a new one for that issue.