Alerts not going out, but only if posted via web

[Paul Everitt]

Nat reports:

email alerts aren't being sent out if you send content in through the web interface...if you email in content everything is fine

[Nat Katin-Borland (nborland)]

Just to add another wrinkle: alerts on Files seem to be working. Alerts aren't going through for Blogs (unless content is emailed in), Wikis or Calendar Events.

[Chris Rossi (chris-archimedeanco)]

It doesn't have to do with what kind of alert it is. It has to do
with which application server is handling the request that generates
the alert. Currently we have a misconfig where the new app servers
are unable to send mail. For any given alert you have a 1 in 3 chance
of it going out. Since all mailin is processed on the main app
server, alerts generated by mailin always go out, as you have
observed.

I'm composing a note to Gocept about the mail config. In the meantime
I might just jury rig something to periodically copy outgoing mail to
the main server so that it can get sent out.

Chris

On Fri, Jun 1, 2012 at 2:56 PM, Nat Katin-Borland <email address hidden> wrote:
> Just to add another wrinkle: alerts on Files seem to be working.  Alerts
> aren't going through for Blogs (unless content is emailed in), Wikis or
> Calendar Events.
>
> --
> You received this bug notification because you are a bug assignee.
> https://bugs.launchpad.net/bugs/1007471
>
> Title:
>  Alerts not going out, but only if posted via web
>
> Status in KARL3:
>  In Progress
>
> Bug description:
>  Nat reports:
>
>  email alerts aren't being sent out if you send content in through the
>  web interface...if you email in content everything is fine
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/karl3/+bug/1007471/+subscriptions

[Chris Rossi (chris-archimedeanco)]

Gocept has configured the MTA on osfkarl10 to accept mail from osfkarl11 and osfkarl12. I have tested and it looks like it's working. I've removed the band aid and we're back to using the regular mailout process on all three app servers.