package backuppc 3.2.1-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[David John Bird]

still not working properly - not upgrading/updating from updater - might relate to clam - milter file?

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: backuppc 3.2.1-2ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
ApportVersion: 2.0.1-0ubuntu7
AptOrdering:
 backuppc: Configure
 clamav-milter: Configure
Architecture: amd64
Date: Thu May 31 18:23:32 2012
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
SourcePackage: backuppc
Title: package backuppc 3.2.1-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to precise on 2012-04-30 (30 days ago)

[James Page (james-page)]

Thanks for taking the time to report this bug in Ubuntu.

For some reason the backuppc process has either not terminated or has terminated uncleanly leaving a pid file lying around which is blocking this upgrade.

I was not able to replicate this either during upgrade from 11.10 to 12.04 or by re-installing on 12.04. Did you upgrade from 11.10 or from 10.04?

Please can you check to see if PID 1634 is actually running:

   ps -aef | grep 1634

If it is then:

   sudo service backuppc stop

if it is not then:

  sudo rm -f /var/run/backuppc/BackupPC.pid

and then run the following to complete your install:

  sudo apt-get -f install

I'm marking this but as 'Incomplete'. Please can you try the advice above and confirm whether you upgraded from 10.04 or 11.10 - please set back to 'New' once you have provided the requested information.

Thanks

[David John Bird (noeboddey)]

Attached is the terminal print out.
Problem appears to be that the backuppc must be linked to clamav-milter, since it(clamav-milter) is running it crashes - then needs to be stopped before the clamav-milter can be updated?

The help is greatly appreciated.
David Bird.

> Date: Thu, 31 May 2012 09:31:37 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 1006770] Re: package backuppc 3.2.1-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
>
> Thanks for taking the time to report this bug in Ubuntu.
>
> For some reason the backuppc process has either not terminated or has
> terminated uncleanly leaving a pid file lying around which is blocking
> this upgrade.
>
> I was not able to replicate this either during upgrade from 11.10 to
> 12.04 or by re-installing on 12.04. Did you upgrade from 11.10 or from
> 10.04?
>
> Please can you check to see if PID 1634 is actually running:
>
> ps -aef | grep 1634
>
> If it is then:
>
> sudo service backuppc stop
>
> if it is not then:
>
> sudo rm -f /var/run/backuppc/BackupPC.pid
>
> and then run the following to complete your install:
>
> sudo apt-get -f install
>
> I'm marking this but as 'Incomplete'. Please can you try the advice
> above and confirm whether you upgraded from 10.04 or 11.10 - please set
> back to 'New' once you have provided the requested information.
>
> Thanks
>
>
> ** Changed in: backuppc (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: backuppc (Ubuntu)
> Importance: Undecided => Low
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1006770
>
> Title:
> package backuppc 3.2.1-2ubuntu1 failed to install/upgrade: subprocess
> installed post-installation script returned error exit status 1
>
> Status in “backuppc” package in Ubuntu:
> Incomplete
>
> Bug description:
> still not working properly - not upgrading/updating from updater -
> might relate to clam - milter file?
>
> ProblemType: Package
> DistroRelease: Ubuntu 12.04
> Package: backuppc 3.2.1-2ubuntu1
> ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
> Uname: Linux 3.2.0-24-generic x86_64
> ApportVersion: 2.0.1-0ubuntu7
> AptOrdering:
> backuppc: Configure
> clamav-milter: Configure
> Architecture: amd64
> Date: Thu May 31 18:23:32 2012
> ErrorMessage: subprocess installed post-installation script returned error exit status 1
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
> SourcePackage: backuppc
> Title: package backuppc 3.2.1-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
> UpgradeStatus: Upgraded to precise on 2012-04-30 (30 days ago)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/backuppc/+bug/1006770/+subscriptions

[Launchpad Janitor (janitor)]

[Expired for backuppc (Ubuntu) because there has been no activity for 60 days.]