remote file jpip://helioviewer.org:8090 not found, supported
Bug #1005021 reported by
Steve Dixon
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
JHelioviewer |
New
|
Undecided
|
Unassigned |
Bug Description
Unable to retrieve remote files. Says file extension not supported.
How does one retrieve the 14 years of SOHO data?
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Hi Steve,
JHelioviewer streams image data via port 8090. If that port is inaccessible from your computer, e.g. due to restrictions of your local network, JHelioviewer cannot connect to its server. If that should be the case and you cannot change your network's settings to receive data via port 8090, you can still use our web application www.helioviewer.org to access the same data.
Hope that helps!
Best wishes,
Daniel