Comment 104 for bug 1026426

This comes too late for me - I upgraded to Quantal recently, mostly in the hope of this bug being fixed. To my immense relief, it was, but in Quantal there is another extremely critical bug combined with other serious problems. (Fortunately, however, in Quantal there is a workaround: disable global menus in ALL applications, but that is a small price to pay for actually being able to Get Things Done.)

I know this is not the place for making complaints (particularly since I am no longer using Precise), but in response to #101 and #39, I agree, and find it inexcusable that such critical bugs have been allowed to persist for so long (and that in QQ, equally serious bugs should appear in a new release). However, there is a general point: Ubuntu makes lofty claims about its being user-friendly, better, slicker, faster and - wow - free. However, a lot of money is put into the project (and I am very grateful - don't get me wrong), but some of it, at least is clearly misdirected. If volunteer-programmers do not have the time or skill to fix these absolutely *critical* bugs (affecting EVERY user, remember - even Mark Shuttleworth, unless he uses a Mac...), then a tiny portion of that money should be invested to sort these things out - BEFORE a new release goes live, or within a few days of release at the latest.

I speak as a deeply-committed fan of Ubuntu, but I am embarassed by this state of affairs, simply cannot recommend it to others (I used to, daily), and spend too much of my time attempting to fix things I do not have the technical ability to solve.

Unless the attitude towards reliability in core applications changes, it will continue to be a case of: free, as in 'free to waste your time tinkering and writing bug reports'.