Activity log for bug #879619

Date Who What changed Old value New value Message
2011-10-21 19:06:30 Giorgio Sironi bug added bug
2011-10-22 07:53:41 Kökéndy Ákos bug added subscriber Kökéndy Ákos
2011-10-28 20:00:00 Launchpad Janitor sane-backends (Ubuntu): status New Confirmed
2011-10-28 20:00:43 Benkő Pál bug added subscriber Benkő Pál
2011-11-01 07:49:30 vince2000 bug added subscriber vince2000
2011-11-01 16:50:51 Arturo Orlando bug added subscriber Arturo Orlando
2011-11-06 10:15:26 Remon Huijts bug added subscriber Remon Huijts
2011-11-12 13:36:18 Retrokid bug added subscriber Retrokid
2011-11-17 17:57:56 Johannes Rauch bug added subscriber Johannes Rauch
2011-12-08 22:54:20 yann bug added subscriber yann
2012-01-20 17:14:27 Mantas Kriaučiūnas bug task added baltix
2012-03-10 22:46:55 Alexander bug added subscriber Alexander
2012-06-20 06:27:11 Arturo Orlando removed subscriber Arturo Orlando
2012-07-23 13:54:57 salo bug added subscriber salo
2013-05-29 13:19:16 Mantas Kriaučiūnas description After upgrading to 11.10, the scanner does not work anymore (the printer is fine in the 32 bit version of Ubuntu using Samsung's unified drivers). I have added the configuration for SCX-3200 as shown here: http://3v1n0.tuxfamily.org/tumblelog/post/936/ but nothing changed. Output of diagnostics: [21:05:47][giorgio@Desmond:~]$ sane-find-scanner # sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. # No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter. found USB scanner (vendor=0x04e8 [Samsung Electronics Co., Ltd.], product=0x3441 [SCX-3200 Series]) at libusb:001:002 # Your USB scanner was (probably) detected. It may or may not be supported by # SANE. Try scanimage -L and read the backend's manpage. # Not checking for parallel port scanners. # Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program. # You may want to run this program as root to find all devices. Once you # found the scanner devices, be sure to adjust access permissions as # necessary. [21:05:52][giorgio@Desmond:~]$ scanimage -L netdiscovery: relocation error: /lib/i386-linux-gnu/libnss_files.so.2: symbol strcmp, version GLIBC_2.0 not defined in file libc.so.6 with link time reference netdiscovery: relocation error: /lib/i386-linux-gnu/libnss_files.so.2: symbol strcmp, version GLIBC_2.0 not defined in file libc.so.6 with link time reference No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: libsane 1.0.22-2ubuntu2 [modified: lib/udev/rules.d/40-libsane.rules] ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4 Uname: Linux 3.0.0-12-generic i686 ApportVersion: 1.23-0ubuntu3 Architecture: i386 Date: Fri Oct 21 21:01:56 2011 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: sane-backends UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.sane.d.dll.conf: 2011-10-21T20:17:22.966767 mtime.conffile..etc.sane.d.xerox.mfp.conf: 2011-10-21T20:26:22.544361 After upgrading to 11.10, the scanner does not work anymore. I have added the configuration for SCX-3200 as shown here: http://3v1n0.tuxfamily.org/tumblelog/post/936/ but nothing changed. Output of diagnostics: [21:05:47][giorgio@Desmond:~]$ sane-find-scanner   # sane-find-scanner will now attempt to detect your scanner. If the   # result is different from what you expected, first make sure your   # scanner is powered up and properly connected to your computer.   # No SCSI scanners found. If you expected something different, make sure that   # you have loaded a kernel SCSI driver for your SCSI adapter. found USB scanner (vendor=0x04e8 [Samsung Electronics Co., Ltd.], product=0x3441 [SCX-3200 Series]) at libusb:001:002   # Your USB scanner was (probably) detected. It may or may not be supported by   # SANE. Try scanimage -L and read the backend's manpage.   # Not checking for parallel port scanners.   # Most Scanners connected to the parallel port or other proprietary ports   # can't be detected by this program.   # You may want to run this program as root to find all devices. Once you   # found the scanner devices, be sure to adjust access permissions as   # necessary. [21:05:52][giorgio@Desmond:~]$ scanimage -L No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). Scaning with Samsung SCX-3400 and SCX-3405 doesn't work too, but it's easy to fix - just add this line into /etc/sane.d/xerox_mfp.conf file: usb 0x04e8 0x344f # Samsung SCX-3400 See http://ubuntuforums.org/showthread.php?t=1952312 for more info ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: libsane 1.0.22-2ubuntu2 [modified: lib/udev/rules.d/40-libsane.rules] ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4 Uname: Linux 3.0.0-12-generic i686 ApportVersion: 1.23-0ubuntu3 Architecture: i386 Date: Fri Oct 21 21:01:56 2011 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) ProcEnviron:  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bash SourcePackage: sane-backends UpgradeStatus: No upgrade log present (probably fresh install) mtime.conffile..etc.sane.d.dll.conf: 2011-10-21T20:17:22.966767 mtime.conffile..etc.sane.d.xerox.mfp.conf: 2011-10-21T20:26:22.544361
2013-05-29 13:20:07 Mantas Kriaučiūnas summary Samsung SCX-3200 scanner ceased to work in 11.10 Samsung SCX-3200 , SCX-3400 and SCX-3405 scanners isn't detected in Ubuntu 12.04 LTS
2013-05-29 13:20:28 Mantas Kriaučiūnas bug added subscriber Baltix GNU/Linux system developers
2013-05-29 13:20:36 Mantas Kriaučiūnas bug added subscriber artūras
2013-05-30 21:11:37 remyvrs bug added subscriber remyvrs
2014-01-08 10:17:34 Mantas Kriaučiūnas baltix: status New Incomplete
2014-01-08 10:17:40 Mantas Kriaučiūnas baltix: status Incomplete Confirmed
2014-01-08 10:17:44 Mantas Kriaučiūnas baltix: importance Undecided Medium
2016-09-02 04:45:38 penalvch summary Samsung SCX-3200 , SCX-3400 and SCX-3405 scanners isn't detected in Ubuntu 12.04 LTS Samsung SCX-3200 scanner isn't detected in Ubuntu 12.04 LTS
2016-09-02 04:46:34 penalvch sane-backends (Ubuntu): status Confirmed Invalid
2018-02-02 16:43:26 penalvch bug added subscriber Vasiliy