Comment 11 for bug 461171

Ok. I think I understand what's happening. If one of you who are experiencing this problem can do the following, that would be great.

If you have the Android SDK on your computer and adb works, then:

1) hook up your phone to your computer. From your computer, run "adb logcat"
2) Open up Astrid, make it hang on the loading screen (it shouldn't take more than a few seconds to load)
3) Check the logcat window for any exceptions thrown. If in doubt, send me the whole thing

If you don't have the Android SDK,

1) from your phone, go to this URL, download and install LogCat: http://code.google.com/p/openintents/downloads/detail?name=Logcat.apk
2) Open Astrid, reproduce the loading forever screen
3) Now switch to Logcat, click Menu => Save to SD Card. It will save to your sd card under the name logcat-xxxxxxx
4) using ASTRO or some other file manager, e-mail the file to me. You can also mount your SD card as if you were copying your photos, and e-mail me the log from your computer.

Please send it to <email address hidden> and don't post it here, it (usually won't but) might contain sensitive information. Thanks.

(if you're curious, if an error is encountered while task loading occurs, Astrid will get stuck in loading tasks mode)