ALSA driver

Sound Card not detected NM10/ICH7 Intel HDA Internal

Bug #1071001 reported by Andy Partington on 2012-10-24

This bug affects 5 people

Affects		Status	Importance	Assigned to	Milestone
	ALSA driver	New	Undecided	Unassigned
	alsa-driver (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

This worked fine in 10.10, I did a clean install of 12.10 and sound has not worked. Can't find any other bugs that help me fix or sort this problem. Sound Settings reports only "Dummy Output" in the output settings.

Please let me know if any other info is required.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: alsa-base 1.0.25+dfsg-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.6.1-0ubuntu3
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: andy 1655 F.... pulseaudio
Date: Wed Oct 24 20:46:09 2012
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Beta i386 (20121003)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/19/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.6.0
dmi.board.name: 0GH911
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.6.0:bd05/19/2008:svnDellInc.:pnPrecisionWorkStation390:pvr:rvnDellInc.:rn0GH911:rvr:cvnDellInc.:ct7:cvr:
dmi.product.name: Precision WorkStation 390
dmi.sys.vendor: Dell Inc.
modified.conffile..etc.modprobe.d.alsa.base.conf: [modified]
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2012-10-24T20:28:30.229865

Tags:

Revision history for this message

Andy Partington (andy-partington) wrote on 2012-10-24:

AlsaInfo.txt Edit (6.2 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (54.6 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (611 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (2.8 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (106 bytes, text/plain; charset="utf-8")
PulseList.txt Edit (14.2 KiB, text/plain; charset="utf-8")

Revision history for this message

Andy Partington (andy-partington) wrote on 2012-10-24:

I have also tried running aslamixer after being recommended to try and unmute the card with this result.

$ alsamixer
cannot open mixer: No such file or directory

Revision history for this message

Raymond (superquad-vortex2) wrote on 2012-10-25:

10.859912] BUG: unable to handle kernel paging request at 63616465
[ 10.860041] IP: [<c12d34ed>] strncpy+0x1d/0x40
[ 10.860130] *pdpt = 000000002ff79001 *pde = 0000000000000000
[ 10.860254] Oops: 0000 [#1] SMP
[ 10.860368] Modules linked in: i82975x_edac(+) soundcore snd_page_alloc psmouse edac_core serio_raw dcdbas mac_hid microcode(+) ppdev parport_pc lp parport hid_generic usbhid hid tg3
[ 10.861037]
[ 10.861076] Pid: 457, comm: modprobe Not tainted 3.5.0-17-generic #28-Ubuntu Dell Inc. Precision WorkStation 390 /0GH911
[ 10.861254] EIP: 0060:[<c12d34ed>] EFLAGS: 00010206 CPU: 0
[ 10.861309] EIP is at strncpy+0x1d/0x40
[ 10.861357] EAX: f69dea40 EBX: f69dea40 ECX: 0000001e EDX: 63616465
[ 10.861414] ESI: 63616465 EDI: f69dea40 EBP: effc9ddc ESP: effc9dd0
[ 10.861472] DS: 007b ES: 007b FS: 00d8 GS: 00e0 SS: 0068
[ 10.861527] CR0: 8005003b CR2: 63616465 CR3: 2fced000 CR4: 000007f0
[ 10.861584] DR0: 00000000 DR1: 00000000 DR2: 00000000 DR3: 00000000
[ 10.861642] DR6: ffff0ff0 DR7: 00000400
[ 10.861690] Process modprobe (pid: 457, ti=effc8000 task=f6f1b2c0 task.ti=effc8000)
[ 10.861753] Stack:
[ 10.861792] f69dea40 00000003 f69de140 effc9e50 f856f582 00000004 f69de038 f840a000
[ 10.862106] f69de000 f7441800 00000000 00000000 f69de034 00000000 00000000 00080000
[ 10.862449] 00080000 00000004 feda0000 effc9e30 c15c924d effc9e30 00000296 00000003
[ 10.862824] Call Trace:
[ 10.862899] [<f856f582>] i82975x_init_one+0x22c/0x2db [i82975x_edac]
[ 10.862992] [<c15c924d>] ? _raw_spin_lock_irqsave+0x2d/0x40
[ 10.863080] [<c13b5601>] ? pm_runtime_autosuspend_expiration+0x21/0x90
[ 10.863172] [<c12f4db7>] pci_device_probe+0x87/0x110
[ 10.863257] [<c11ad527>] ? sysfs_create_link+0x17/0x20
[ 10.863342] [<c13acdb3>] driver_probe_device+0x63/0x1e0
[ 10.863428] [<c12f4b83>] ? pci_match_device+0xb3/0xc0
[ 10.863512] [<c13acfc1>] __driver_attach+0x91/0xa0
[ 10.863583] [<c13acf30>] ? driver_probe_device+0x1e0/0x1e0
[ 10.863583] [<c13ab582>] bus_for_each_dev+0x42/0x80
[ 10.863583] [<c13ac89e>] driver_attach+0x1e/0x20
[ 10.863583] [<c13acf30>] ? driver_probe_device+0x1e0/0x1e0
[ 10.863583] [<c13ac5f7>] bus_add_driver+0x187/0x260
[ 10.863583] [<c12f4e40>] ? pci_device_probe+0x110/0x110
[ 10.863583] [<c13ad5aa>] driver_register+0x6a/0x140
[ 10.863583] [<f85f9000>] ? 0xf85f8fff
[ 10.863583] [<c12f3e22>] __pci_register_driver+0x42/0xb0
[ 10.863583] [<f85f9000>] ? 0xf85f8fff
[ 10.863583] [<f85f902b>] i82975x_init+0x2b/0x1000 [i82975x_edac]
[ 10.863583] [<c1003112>] do_one_initcall+0x112/0x160
[ 10.863583] [<c109f862>] ? set_section_ro_nx+0x62/0x80
[ 10.863583] [<c10a2a87>] sys_init_module+0xa7/0x210
[ 10.863583] [<c15cff5f>] sysenter_do_call+0x12/0x28
[ 10.863583] Code: 8b 7d fc 89 ec 5d c3 8d b4 26 00 00 00 00 55 89 e5 83 ec 0c 89 5d f4 89 75 f8 89 7d fc 66 66 66 66 90 89 c3 89 d6 89 c7 49 78 08 <ac> aa 84 c0 75 f7 f3 aa 89 d8 8b 75 f8 8b 5d f4 8b 7d fc 89 ec
[ 10.863583] EIP: [<c12d34ed>] strncpy+0x1d/0x40 SS:ESP 0068:effc9dd0
[ 10.863583] CR2: 0000000063616465

10.859912] BUG: unable to handle kernel paging request at 63616465
[   10.860041] IP: [<c12d34ed>] strncpy+0x1d/0x40
[   10.860130] *pdpt = 000000002ff79001 *pde = 0000000000000000 
[   10.860254] Oops: 0000 [#1] SMP 
[   10.860368] Modules linked in: i82975x_edac(+) soundcore snd_page_alloc psmouse edac_core serio_raw dcdbas mac_hid microcode(+) ppdev parport_pc lp parport hid_generic usbhid hid tg3
[   10.861037] 
[   10.861076] Pid: 457, comm: modprobe Not tainted 3.5.0-17-generic #28-Ubuntu Dell Inc.                 Precision WorkStation 390    /0GH911
[   10.861254] EIP: 0060:[<c12d34ed>] EFLAGS: 00010206 CPU: 0
[   10.861309] EIP is at strncpy+0x1d/0x40
[   10.861357] EAX: f69dea40 EBX: f69dea40 ECX: 0000001e EDX: 63616465
[   10.861414] ESI: 63616465 EDI: f69dea40 EBP: effc9ddc ESP: effc9dd0
[   10.861472]  DS: 007b ES: 007b FS: 00d8 GS: 00e0 SS: 0068
[   10.861527] CR0: 8005003b CR2: 63616465 CR3: 2fced000 CR4: 000007f0
[   10.861584] DR0: 00000000 DR1: 00000000 DR2: 00000000 DR3: 00000000
[   10.861642] DR6: ffff0ff0 DR7: 00000400
[   10.861690] Process modprobe (pid: 457, ti=effc8000 task=f6f1b2c0 task.ti=effc8000)
[   10.861753] Stack:
[   10.861792]  f69dea40 00000003 f69de140 effc9e50 f856f582 00000004 f69de038 f840a000
[   10.862106]  f69de000 f7441800 00000000 00000000 f69de034 00000000 00000000 00080000
[   10.862449]  00080000 00000004 feda0000 effc9e30 c15c924d effc9e30 00000296 00000003
[   10.862824] Call Trace:
[   10.862899]  [<f856f582>] i82975x_init_one+0x22c/0x2db [i82975x_edac]
[   10.862992]  [<c15c924d>] ? _raw_spin_lock_irqsave+0x2d/0x40
[   10.863080]  [<c13b5601>] ? pm_runtime_autosuspend_expiration+0x21/0x90
[   10.863172]  [<c12f4db7>] pci_device_probe+0x87/0x110
[   10.863257]  [<c11ad527>] ? sysfs_create_link+0x17/0x20
[   10.863342]  [<c13acdb3>] driver_probe_device+0x63/0x1e0
[   10.863428]  [<c12f4b83>] ? pci_match_device+0xb3/0xc0
[   10.863512]  [<c13acfc1>] __driver_attach+0x91/0xa0
[   10.863583]  [<c13acf30>] ? driver_probe_device+0x1e0/0x1e0
[   10.863583]  [<c13ab582>] bus_for_each_dev+0x42/0x80
[   10.863583]  [<c13ac89e>] driver_attach+0x1e/0x20
[   10.863583]  [<c13acf30>] ? driver_probe_device+0x1e0/0x1e0
[   10.863583]  [<c13ac5f7>] bus_add_driver+0x187/0x260
[   10.863583]  [<c12f4e40>] ? pci_device_probe+0x110/0x110
[   10.863583]  [<c13ad5aa>] driver_register+0x6a/0x140
[   10.863583]  [<f85f9000>] ? 0xf85f8fff
[   10.863583]  [<c12f3e22>] __pci_register_driver+0x42/0xb0
[   10.863583]  [<f85f9000>] ? 0xf85f8fff
[   10.863583]  [<f85f902b>] i82975x_init+0x2b/0x1000 [i82975x_edac]
[   10.863583]  [<c1003112>] do_one_initcall+0x112/0x160
[   10.863583]  [<c109f862>] ? set_section_ro_nx+0x62/0x80
[   10.863583]  [<c10a2a87>] sys_init_module+0xa7/0x210
[   10.863583]  [<c15cff5f>] sysenter_do_call+0x12/0x28
[   10.863583] Code: 8b 7d fc 89 ec 5d c3 8d b4 26 00 00 00 00 55 89 e5 83 ec 0c 89 5d f4 89 75 f8 89 7d fc 66 66 66 66 90 89 c3 89 d6 89 c7 49 78 08 <ac> aa 84 c0 75 f7 f3 aa 89 d8 8b 75 f8 8b 5d f4 8b 7d fc 89 ec 
[   10.863583] EIP: [<c12d34ed>] strncpy+0x1d/0x40 SS:ESP 0068:effc9dd0
[   10.863583] CR2: 0000000063616465

Revision history for this message

Andy Partington (andy-partington) wrote on 2012-11-02:

OK, I have some sound now, but my Output field in Sound settings is empty.

I got sound working by black listing edac found from here.

https://bbs.archlinux.org/viewtopic.php?pid=1158033#p1158033
http://www.kernel.org/doc/Documentation/edac.txt

Not sure how to proceed.

Revision history for this message

Raymond (superquad-vortex2) wrote on 2012-11-29:

post the output of alsa-info.sh

Revision history for this message

Andy Partington (andy-partington) wrote on 2012-12-02:

Hi Raymond, thanks for taking the time to look at this.

The script prompted me to upload to alsa-project so here is the url.

http://www.alsa-project.org/db/?f=c0518bb26b07cd5e52552874a5c9b66f0f2317b9

Thanks again.

Andy

Revision history for this message

Stéphane Billiart (stephane-billiart) wrote on 2012-12-02:

Same problem here on the same Dell hardware
boot.log shows
udevd[402]: '/sbin/modprobe -bv pci:v00008086d0000277Csv00001028sd000001DEbc06sc00i00' [411] terminated by signal 11 (Segmentation fault)
I can see the call trace in dmesg similar to the one posted by Raymond

This results in syslog being flooded with messages (every second)
Dec 2 07:53:19 kaitain udevd[401]: timeout: killing '/sbin/modprobe -bv pci:v00008086d000027B8sv00000000sd00000000bc06sc01i00' [446]
Dec 2 07:53:19 kaitain udevd[400]: timeout: killing '/sbin/modprobe -bv pci:v00008086d000027D8sv00001028sd000001DEbc04sc03i00' [405]

If I boot from the 3.2.0 kernel I kept from 12.04, everything works fine

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-12-02:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status:	New → Confirmed

Revision history for this message

Raymond (superquad-vortex2) wrote on 2012-12-02:

>>…http://www.alsa-project.org/db/?f=c0518bb26b07cd5e52552874a5c9b66f0f2317b9

Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
  Playback channels: Mono
  Limits: Playback 0 - 31
  Mono: Playback 31 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [0.00dB] [on]
  Front Right: Playback 31 [100%] [0.00dB] [on]

Can you post the output of

pactl list

did pulseaudio create any active profile or sink since the driver provide "pcm playback volume" for stac9200 ?

Revision history for this message

Taner Senyurt (turshu) wrote on 2013-02-09:

#10

Thanx Andy Partington fourth comment worked for me as well.

Revision history for this message

Marcus Tomlinson (marcustomlinson) wrote on 2020-03-05:

#11

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Marcus Tomlinson (marcustomlinson) wrote on 2020-05-06:

#12

This issue has sat incomplete for more than 60 days now. I'm going to close it as invalid. Please feel free re-open if this is still an issue for you. Thank you.