Comment 12 for bug 1332900

Revision history for this message
Austin Moore (bluemonkii) wrote : RE: [Bug 1332900] Re: [Alienware 18, Realtek ALC668, Speaker, Internal] Playback problem

Update:

I have reinstalled alsa-base.conf as instructed. I ran the hdajackretask program with the "show unconnected pins" option. Upon hitting apply, I get the following message:

tee: /sys/class/sound/hwC0D0/reconfig: No such file or directory

I assume it is looking for a reconfig file in that directory but there is no such file?

Let me know.

> Date: Mon, 23 Jun 2014 19:10:44 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 1332900] Re: [Alienware 18, Realtek ALC668, Speaker, Internal] Playback problem
>
> @David : I think you meant modprobe.d (not modprobe.conf)
>
> @Austin: I'm not aware of any guides beyond the links already given.
> Install the alsa-tools-gui package and run the hdajackretask program.
> Check the option to show unconnected pins, and try setting them to an
> internal speaker.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1332900
>
> Title:
> [Alienware 18, Realtek ALC668, Speaker, Internal] Playback problem
>
> Status in “alsa-driver” package in Ubuntu:
> Incomplete
>
> Bug description:
> Bug seems similar to another reported bug with Alienware 18 laptops.
> It should be Realtek ALC3661 however it shows up as ALC668. Sound only
> comes out of 1 Channel, which appears to be subwoofer. Unlike the
> other bug, closing the lid appears to have no effect on sound.
>
> When doing the bug test, it said sound would alternate between 2
> channels, however I only heard one consistent sound. It did not
> alternate. I believe it is playing from the subwoofer only. I would
> love to know more about how to route the sound to the proper speakers.
>
> I attempted modifications to daemon.conf in pulse and .asoundrc but
> have not found the correct configuration yet.
>
> This laptop is equipped with 2.1 Surround and should play sound
> accordingly. Also, alsamixer only shows (1) speaker control, whether
> this is normal I am unsure.
>
>
> Ubuntu 14.04 LTS
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu4
> ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
> Uname: Linux 3.13.0-29-generic x86_64
> NonfreeKernelModules: wl nvidia
> ApportVersion: 2.14.1-0ubuntu3.2
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: phallix 1730 F.... pulseaudio
> /dev/snd/controlC0: phallix 1730 F.... pulseaudio
> phallix 8573 F.... alsamixer
> CurrentDesktop: Unity
> Date: Sat Jun 21 21:02:28 2014
> InstallationDate: Installed on 2014-06-15 (6 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_Jack: Speaker, Internal
> Symptom_Type: Only some of outputs are working
> Title: [Alienware 18, Realtek ALC668, Speaker, Internal] Playback problem
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 04/23/2014
> dmi.bios.vendor: Alienware
> dmi.bios.version: A07
> dmi.board.name: 01W2J2
> dmi.board.vendor: Alienware
> dmi.board.version: A02
> dmi.chassis.type: 8
> dmi.chassis.vendor: Alienware
> dmi.chassis.version: A07
> dmi.modalias: dmi:bvnAlienware:bvrA07:bd04/23/2014:svnAlienware:pnAlienware18:pvrA07:rvnAlienware:rn01W2J2:rvrA02:cvnAlienware:ct8:cvrA07:
> dmi.product.name: Alienware 18
> dmi.product.version: A07
> dmi.sys.vendor: Alienware
> mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-06-17T23:18:00.223827
>
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