Comment 11 for bug 1332900

Revision history for this message
Austin Moore (bluemonkii) wrote : RE: [Bug 1332900] Re: [Alienware 18, Realtek ALC668, Speaker, Internal] Playback problem

Ok. I will start by trying to install alsa-tools-gui package. One other thing I noticed is upon startup/load of Ubuntu, at the top of the screen it says something about snd hda codec "module has bad taint". It is difficult to read exactly because it flashes only for a second during load. I am unsure if this is related to the same problem but since it has to do with alsa I knew it was worth mentioning. If you know anything about this message please let me know. I appreciate all of the help thus far.

Austin

> Date: Mon, 23 Jun 2014 19:10:44 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 1332900] Re: [Alienware 18, Realtek ALC668, Speaker, Internal] Playback problem
>
> @David : I think you meant modprobe.d (not modprobe.conf)
>
> @Austin: I'm not aware of any guides beyond the links already given.
> Install the alsa-tools-gui package and run the hdajackretask program.
> Check the option to show unconnected pins, and try setting them to an
> internal speaker.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1332900
>
> Title:
> [Alienware 18, Realtek ALC668, Speaker, Internal] Playback problem
>
> Status in “alsa-driver” package in Ubuntu:
> Incomplete
>
> Bug description:
> Bug seems similar to another reported bug with Alienware 18 laptops.
> It should be Realtek ALC3661 however it shows up as ALC668. Sound only
> comes out of 1 Channel, which appears to be subwoofer. Unlike the
> other bug, closing the lid appears to have no effect on sound.
>
> When doing the bug test, it said sound would alternate between 2
> channels, however I only heard one consistent sound. It did not
> alternate. I believe it is playing from the subwoofer only. I would
> love to know more about how to route the sound to the proper speakers.
>
> I attempted modifications to daemon.conf in pulse and .asoundrc but
> have not found the correct configuration yet.
>
> This laptop is equipped with 2.1 Surround and should play sound
> accordingly. Also, alsamixer only shows (1) speaker control, whether
> this is normal I am unsure.
>
>
> Ubuntu 14.04 LTS
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu4
> ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
> Uname: Linux 3.13.0-29-generic x86_64
> NonfreeKernelModules: wl nvidia
> ApportVersion: 2.14.1-0ubuntu3.2
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: phallix 1730 F.... pulseaudio
> /dev/snd/controlC0: phallix 1730 F.... pulseaudio
> phallix 8573 F.... alsamixer
> CurrentDesktop: Unity
> Date: Sat Jun 21 21:02:28 2014
> InstallationDate: Installed on 2014-06-15 (6 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_Jack: Speaker, Internal
> Symptom_Type: Only some of outputs are working
> Title: [Alienware 18, Realtek ALC668, Speaker, Internal] Playback problem
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 04/23/2014
> dmi.bios.vendor: Alienware
> dmi.bios.version: A07
> dmi.board.name: 01W2J2
> dmi.board.vendor: Alienware
> dmi.board.version: A02
> dmi.chassis.type: 8
> dmi.chassis.vendor: Alienware
> dmi.chassis.version: A07
> dmi.modalias: dmi:bvnAlienware:bvrA07:bd04/23/2014:svnAlienware:pnAlienware18:pvrA07:rvnAlienware:rn01W2J2:rvrA02:cvnAlienware:ct8:cvrA07:
> dmi.product.name: Alienware 18
> dmi.product.version: A07
> dmi.sys.vendor: Alienware
> mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-06-17T23:18:00.223827
>
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