Unable to read mail after resume due to akonadi hang
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Akonadi |
Incomplete
|
Medium
|
|||
Release Notes for Ubuntu |
Fix Released
|
Undecided
|
Unassigned | ||
akonadi (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
Oneiric |
Won't Fix
|
Undecided
|
Unassigned | ||
Precise |
Won't Fix
|
Undecided
|
Unassigned |
Bug Description
I few times since upgrading this laptop to KDE 4.7 (and moving from Kmail to
Kmail2) I've been unable to read email via imap. When I click on a message it
says "Retrieving folder contents, please wait" indefinitely.
I tried exiting kmail and restarting it, but still had the same problem. After
stopping and starting akonadi using the Akonadi Server Configuration KCM, then
it was able to read mail (without restarting kmail2 again).
Note: Akonadi version is actually 1.6.1, but I didn't see that option under
application version.
Reproducible: Sometimes
Steps to Reproduce:
Suspend laptop, resume laptop, check mail provided via an imap resource.
Actual Results:
"Retrieving folder contents, please wait"
Expected Results:
Mail retrieved so I can read it.
RELEASE NOTE:
Kmail/Kontact cannot reliably retrieve email after a suspend resume cycle. Sometimes after resume, instead of displaying messages, "Retrieving folder contents, please wait" will be persistently displayed. If this occurs, use the Akonadi Server Configuration control module to restart Akonadi. That should resolve this issue. Restarting Kontact/Kmail will not. To access the control module use the search function in Kickoff (K menu) or Quicksand (alt-F2) to find it.
Changed in akonadi: | |
importance: | Unknown → Medium |
status: | Unknown → New |
Changed in ubuntu-release-notes: | |
status: | New → Fix Committed |
Changed in ubuntu-release-notes: | |
status: | Fix Committed → Fix Released |
Changed in akonadi (Ubuntu Oneiric): | |
status: | New → Confirmed |
Changed in akonadi: | |
status: | New → Confirmed |
Changed in akonadi: | |
status: | Confirmed → Unknown |
Changed in akonadi: | |
status: | Unknown → Incomplete |
Version: 1.6.0 (using KDE 4.7.1)
OS: Linux
I few times since upgrading this laptop to KDE 4.7 (and moving from Kmail to Kmail2) I've been unable to read email via imap. When I click on a message it says "Retrieving folder contents, please wait" indefinitely.
I tried exiting kmail and restarting it, but still had the same problem. After stopping and starting akonadi using the Akonadi Server Configuration KCM, then it was able to read mail (without restarting kmail2 again).
Note: Akonadi version is actually 1.6.1, but I didn't see that option under application version.
Reproducible: Sometimes
Steps to Reproduce:
Suspend laptop, resume laptop, check mail provided via an imap resource.
Actual Results:
"Retrieving folder contents, please wait"
Expected Results:
Mail retrieved so I can read it.